Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 270 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided by Tutnall Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mercy Johnson (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Tutnall Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tutnall Hall have ample parking for all visitors.


Tutnall Hall Nursing Home Reviews (270)

Total of 270, showing 141-160
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.997) out of 10, based on 122 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 270 reviews.

Overall Experience

  • 265
  • 4
  • 1
  • 0
  • 0

Date Published

270
71
105
122
148

Review from W W (Resident) published on 1 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident, and I like it here.
All the staff are very friendly.

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Review from J F (Daughter of Resident) published on 9 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Tutnall Hall highly enough. My dad bever wanted to come into a home, but he has been treated and cared for in the most respectful, diginified and loving manner.
All the staff are lovelvy and friendly, nothing is too much trouble.
I would highly recommend this beautiful home.

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Review from S F (Son-in-law of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely atmosphere as soon as you walk in. Friendly, caring staff. Make my father in law very comfortable and happy.

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Review from E H (Granddaughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care provided by all the staff. Grandad has settled in fantastically with the support from all the staff.

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Review from R T (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with mum's care. Everyone is very nice and helpful.

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Review from V H (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent client-focused, delivered in canning compassionate manner. The facilities are excellent and the food is of a high standard. The staff care for the needs of the family as well as the client.

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Review from C N (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent work done by all the staff.

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Review from Z S (Wife of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are happy with the care.

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Review from B P (Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care.

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Review from G P (Grandson of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan is well cared for.
Staff are friendly.
Many events to entertain residents.

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Review from J P (Resident) published on 31 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Review from J L (Son of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When first arrived, staff friendly and helpful. The home appears clean and a homely atmosphere. Care provided was excellent.

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Review from K J (Son of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very friendly and helpful. Whenever we asked for anything, the staff would help. Also, my mum only had good things to say.

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Review from K H (Daughter-in-law of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall Hall provides great care and a friendly comfortable environment for residents.

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Review from A T (Daughter-in-law of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Soon as I walked into this care home. I felt relaxed, the warm welcome from the staff is most reassuring at difficult times. Tutnall Hall was our choice after visiting other care homes and when my mother-in-law was excepted, it was a huge relief to us. We have heard nothing but praise for here from
the community and what we have experienced so far, lives up to it. It is very comfortable for patients and also relatives.
Staff are absolutely wonderful, caring, helpful and happy. This care home, so far, is outstanding. Patients are their priority.

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Review from M M (Son of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Tutnall Hall for only a short time sadly but I really can't give it high enough praise. Excellent staff including the carers, nurses and kitchen staff. My mother wasn't there long enough to appreciate how fantastic it was.

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Review from A M (Son of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, it was very apparent that the carers and staff were dedicated to providing the best care possible.
Mom was only here for a short time but was treated with compassion, dignity and understanding. I cannot praise everyone at Tutnall Hall enough.

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Review from Paul T (Son of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, clean and seems very caring.
As a family, we are pleased that our mum is here.
They care for her needs.
Lovely staff.

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Review from D S (Daughter-in-law of Resident) published on 31 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father-in-law has received has been excellent. All the staff are friendly and helpful and always at hand if you have any questions.
Would highly recommend.

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Review from B V (Son of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was here for 4 years. The care was wonderful, caring in all aspects.

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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 122 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 122 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.997 for Tutnall Hall Nursing Home is calculated as follows: ( (1460 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 1463 Ratings = 4.997

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 122 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 122 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (19)

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