Tutnall Hall Nursing Home

Tutnall Lane, Tutnall, Bromsgrove B60 1NA
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10 270 Reviews
  • Tutnall Hall Nursing Home, Bromsgrove
Tutnall Hall Care Home is an award-winning Nursing Home on the outskirts of Bromsgrove with an outstanding local reputation for high quality nursing care. They have been awarded the Gold Standard Framework (GSF) for their dedication to personalised care.

At Tutnall Hall they have a dedicated and passionate team providing outstanding personalised nursing care to individual requirements and go the extra mile to ensure a caring, safe and friendly home-from-home environment.

They invite you to come and see their amazing nursing home for yourself and to discuss your requirements with the friendly team.

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Care Provided by Tutnall Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Mercy Johnson (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Tutnall Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Tutnall Hall have ample parking for all visitors.


Tutnall Hall Nursing Home Reviews (270)

Total of 270, showing 161-180
10

Tutnall Hall Nursing Home has a Review Score of 10 (9.997) out of 10, based on 122 reviews in the last 2 years. Over all time Tutnall Hall Nursing Home has 270 reviews.

Overall Experience

  • 265
  • 4
  • 1
  • 0
  • 0

Date Published

270
71
105
122
148

Review from Rebecca S (Daughter-in-law of Resident) published on 6 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall Hall provided an excellent level of care for my mother in law and our family. The home was able to accept her at short notice and was exceptionally accommodating under the circumstances. All staff were warm, friendly, professional, respectful and efficient. The rooms are personalised, stylish
and homely. The home made the last few weeks of my mother-in-law's life as comfortable and dignified as possible. Communication and recording was efficient and appropriate. Staff were responsive to requests and feedback. I could not fault the service from start to finish and would recommend Tutnall Hall wholeheartedly to families looking for high-quality nursing care for their relatives.

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Review from R B (Nephew of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't be more pleased with the care that Tutnall Care Home have given to my uncle. The attention to detail from the staff is brilliant and always smiling and so welcoming. Would have no problem recommending to family and friends in the future. Many, many thanks.

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Review from A S (Grandson of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For over 10 years care has been provided to my nan and we have always found it to be of the highest standard. The staff are always kind and polite and do whatever is required. We could not ask more of them. We've seen a fair few care homes and none come even close to Tutnall. A massive thank you to
all who have been involved.

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Review from L W (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care. Keep me informed of any health issues. Staff always pleasant and helpful.

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Review from J B (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother sadly passed away on the 30th of August. The staff were very caring and supportive to the family during her last hours and have always shown a high level of care and concern for our well being

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Review from E M L (Wife of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall Hall has been very good. Nothing to say only the staff and everyone have been wonderful. My husband would not have better attention anywhere he went. Thank You.

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Review from Martin N (Son-in-law of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant surroundings. Cheerful staff. Every appears happy.

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Review from T M (Son of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is resident here and is being well cared for an looked after. What I've seen, the home is well run and looked after, cleaned. A lovely care home for the elderly.

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Review from L M (Daughter of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive, caring staff. Welcoming atmosphere. Good accommodation, well maintained. Kept well informed about Mum's condition by staff and GP.

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Review from H D (Wife of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only here a short time. Very pleased with his care staff. They are efficient and pleasant.

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Review from M G (Son of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always extremely friendly.
Mom says the staff always help her and talk to her.
She likes the food.

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Review from K S (Daughter of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff go above and beyond to care for mum and all other residents. Nothing is too much trouble. Care and support is excellent.

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Review from D J (Husband of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very clean and tidy with nice gardens.
The management and all staff are friendly and efficient and very good at their jobs.
I have no complaints whatsoever.

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Review from A S (Daughter of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Taking a family member to a nursing home is upsetting but when you walk into Tutnall Hall the friendly and homely atmosphere is so good it helps to reassure you they will be looked after.
I cannot fault Tutnall, it is a wonderful place with lovely staff.

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Review from A S (Son of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tutnall is a wonderful care home. Dad was very happy here. The whole team from management down could not be nicer.

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Review from E V (Daughter-in-law of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff has always been very friendly and kind whenever we have visited. The residents look well cared for and there is always a warm welcome when we arrive.

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Review from J S (Great-Niece of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Understanding staff who settled family members in well.

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Review from L H (Granddaughter of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Tutnall are very caring and kind and I always feel assured that my Nan is in very safe hands.

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Review from S B (Friend of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we have visited our friend, we have always found her to be well cared for and the staff very friendly and caring.

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Review from B O (Son-in-law of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at several homes we decided Tutnall Hall would be ideal for my father in law. Although it was for a very short time due to him passing away, we felt a lovely warm feel to the place. Staff very friendly from the management, nurses, cleaners and maintenance staff and the room colours gave
a nice feel to the place. It was just a great pity he couldn't have had more time with us and Tutanll Hall.

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Current Review Score: 10.0 (9.997)

Overview of Review Score

The Review Score of 10 (9.997) out of 10 for Tutnall Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 122 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 122 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.997 for Tutnall Hall Nursing Home is calculated as follows: ( (1460 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 1463 Ratings = 4.997

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tutnall Hall Nursing Home is based on 122 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 122 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (19)

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