Westley Court

Austcliffe Lane, Cookley, Kidderminster DY10 3RT
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9.3 41 Reviews
  • Westley Court, Kidderminster
Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment.

Residents are supported in pursuing an active lifestyle, with the home having strong community links and maintaining a positive attitude towards loved ones and personal freedoms.

Meals are prepared using local produce by the chef. There are daily menu changes and residents can choose off-menu if they wish. Drinks and snacks available throughout 24 hours.

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Care Provided by Westley Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Rachel Price (Registered Manager)
  • Admission Criteria
    • Open to all enquirers, happy to show around without an appointment or ad hoc.
    • Ages 18+
  • Room Information
    • Single Rooms (33)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Westley Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,145 – £1,545
    • Self-Funded Residential Dementia Care £1,145 – £1,545
    • Self-Funded Nursing Care £1,345 – £1,545
    • Self-Funded Nursing Dementia Care £1,345 – £1,545
    • RESPITE Self-Funded Residential Care £1,145 – £1,640
    • RESPITE Self-Funded Residential Dementia Care £1,145 – £1,640
    • RESPITE Self-Funded Nursing Care £1,345 – £1,640
    • RESPITE Self-Funded Nursing Dementia Care £1,345 – £1,640

  • All fees determined by outcome of assessment
  • (these prices are only a guideline, please contact Westley Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No set time, visitors welcome at any time


  • Parking

  • Visitors care parking on site


Westley Court Reviews (41)

Total of 41, showing 41-41
9.3

Westley Court has a Review Score of 9.3 (9.311) out of 10, based on 13 reviews in the last 2 years. Over all time Westley Court has 41 reviews.

Overall Experience

  • 25
  • 15
  • 1
  • 0
  • 0

Date Published

41
6
11
13
28

Review from Caz B (Wife of Resident) published on 18 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A care home isn't your true home, however Westley Court has become a close second to my husband. The staff are friendly and compassionate but always remaining professional at all times. There is a caring atmosphere from the receptionists, cleaners, carers, nurses and management. Over what has been a
huge change in our families life they have given support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.311)

Overview of Review Score

The Review Score of 9.3 (9.311) out of 10 for Westley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.311 for Westley Court is calculated as follows: ( (73 Excellents x 5) + (53 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 148 Ratings = 4.311

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westley Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Rachel

Rachel Price

Job Title: Home Manager

I am a registered nurse with over 20 years of experience in both clinical and managerial roles. I relish the opportunity to draw on my wealth of knowledge and experience to lead the wonderfully dedicated team here at Westley Court, in providing superior quality care to our residents.


it is my belief that those living within my care should lead happy and fulfilling lives. To this end, my team and I work hard to create a warm and welcoming environment, where residents' happiness is at the heart of everything we do.


We look forward to offering you a warm welcome here at Westley Court.


Helen

Helen Mersh

Job Title: Administrator

Joined: 2024

Helen is the Administrator at Westley Court.