Red Hill

229 London Road, Red Hill, Worcester WR5 2JG
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9.6 84 Reviews
  • Red Hill, Worcester
Red Hill Court Care Home is a seventy capacity Worcester facility that offers personalised elderly care packages, including for many with a challenging form of dementia.

A spacious environment with good wheelchair access means the care home is excellent for residents with mobility issues, together with an organised and efficient practice of care.

A talented team look to adhere to all Care Quality Commission requirements and remain up to date with developing care methods and technologies.

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Care Provided by Red Hill

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Dulcie Link (Manager)
  • Admission Criteria
    • All Admissions Assessed
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (90)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Red Hill

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,100
    • Self-Funded Nursing Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Nursing Care from £1,250
  • (these prices are only a guideline, please contact Red Hill to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No specific visiting times though ask that Residents meal times protected


  • Parking

  • Large car park


Red Hill Reviews (84)

Total of 84, showing 81-84
9.6

Red Hill has a Review Score of 9.6 (9.569) out of 10, based on 42 reviews in the last 2 years. Over all time Red Hill has 84 reviews.

Overall Experience

  • 55
  • 24
  • 2
  • 2
  • 1

Date Published

84
8
20
42
42

Review from Eileen (Wife of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Shaw Red Hill Care Home in 2016 with advanced dementia. He was totally dependent on carers for all aspects of personal care in the remaining months of his life. I cannot find fault with the standard of care he received there. Unfortunately, his condition was not going to
improve but he was able to end his days there without the need for hospital admission. The terminal care he received was excellent.

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Review from Linda W (Daughter of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was resident at Shaw Red Hill at the end of 2016 for end of life care. The care she received was excellent. The staff were kind, compassionate and professional. The home was always kept clean and the meals which are freshly prepared on the premises were very good. My mother was treated
with great respect and kindness and was nursed excellently.
My mother passed away at the home just before Christmas and the staff could not have been more kind to my sister and myself at such a very sad time.
I would have no hesitation in recommending Shaw Red Hill.

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Review from Paula M (Daughter of Resident) published on 17 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffers from dementia and other ailments. We moved him from a care home in Upton as we were very disappointed with the care he was receiving there. What a difference! This home is efficient, kind in their dealings with my father. The staff are hard working and they show huge empathy with
all their residents. Plus the communication between the family and the staff is exemplary. The residents are happy and very well cared for. What a super place. I cannot recommend it highly enough.

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Review from Anne H (Daughter of Resident) published on 7 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since arriving at Shaw Red Hill, my mother has received exemplary nursing care and support. As a family, we are able to relax in the knowledge that she is respected and looked after. No one ever wants to be in my mother's situation and institutionalise, but the fact she has been so well looked after
is the only reason she has continued to be with us this past four years. Lovely staff, understanding and very attentive.

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Current Review Score: 9.6 (9.569)

Overview of Review Score

The Review Score of 9.6 (9.569) out of 10 for Red Hill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.569 for Red Hill is calculated as follows: ( (303 Excellents x 5) + (171 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 494 Ratings = 4.569

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Red Hill is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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