Bradeney House Nursing Home

Worfield, Bridgnorth WV15 5NT
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8.1 22 Reviews
  • Bradeney House Nursing Home, Bridgnorth

Care Provided by Bradeney House Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 101 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Substance Misuse
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Katrina Watkins (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (89)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Bradeney House Nursing Home Reviews (22)

Total of 22, showing 1-20
8.1

Bradeney House Nursing Home has a Review Score of 8.1 (8.050) out of 10, based on 1 reviews in the last 2 years. Over all time Bradeney House Nursing Home has 22 reviews.

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  • 14
  • 5
  • 2
  • 1
  • 0

Date Published

22
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1
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21
Overall Experience  Overall Experience 5.0 out of 5

Our dad stayed in the care home for approximately two years until his recent passing. Much loved Husband, Father, Grandfather and Great-Grandfather. During that time, we cannot fault the care and attention he received. All the staff treated him fully with respect, love and support and that was extended
towards our family. Nothing was too much trouble. We would like to say a very big thank you to all the staff at Bradeney House Nursing Home.

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Overall Experience  Overall Experience 5.0 out of 5

I wish to say thank you to each member of staff at Bradeney House Nursing Home for the wonderful care of my husband in his stay at Bradeney House. Every single member of staff at every level of position there always showed enormous care and consideration. My husband was made to feel that not a single
thing was too much of an effort for him to be given the medical and personal care he needed. I was so grateful for my husband to be at Bradeney House to receive the care that I was unable to give him at home. I was confident in the management that the home was run to a high standard. His nursing care was given with professionalism along with gentleness and uplifting chatting. The caregivers were marvellous each had their own individual personality in the way they treated him which my husband loved. No matter what personal care my husband needed it was attended to straight away. The well kept en-suite room my husband was in was large, light and had a lovely view over the grounds.

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Overall Experience  Overall Experience 5.0 out of 5

My Father was in Bradeney House for just over a week on the Windsor wing. The staff are absolutely amazing and really looked after my Dad during his short stay. We had one blunder where a nurse left a dementia medication patch on when putting a new patch on and I did complain to the Care Home Manager,
Council and CQC because my father is affected badly by medication, this was swiflty dealt with though. The care home is such a big house that my Dad felt like he was in a hotel in Spain, which made the stay so much easier. I would have no problem with my father returning back to Bradeney House and would thoroughly recommend. Just a little point though, make sure you have names on all items (sewn into clothes is best) because things go adrift, not because of the home but some of the other residents don't realise that they do not belong to them, but if you do lose anything the Care Home Manager is amazing and finds these for you as best she can.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was in this care home. Staff are brilliant. Nothing was too much trouble, and when I went to visit; they made drinks, it was like a home from home.

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Overall Experience  Overall Experience 2.0 out of 5

My partner passed away in this place. There is insufficient staff to serve a home of this size. I witnessed several incidents where a carer was needed. I dealt with one of them and a domestic dealt with another and this was because there was no carer or nurse on the floor due to being short staffed
as they were needed elsewhere on other floors. It looks so good on paper, sorry it is not.

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Overall Experience  Overall Experience 4.0 out of 5

Mom has been at Bradeney House for just over 12 months suffering from Alzheimer's and we have always been pleased with the first class care she receives from the staff there. They are very friendly and when we turn up, alternating times and days on spec, they always make us feel welcome like part of
the family. The home itself is clean and comfortable.


They are so caring and we can see how content she is now and she loves them and trusts them. We could not ask for more dedicated staff, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The carers and nursing staff are superb.
They care so much for the residents in their care.
They are very dedicated.
I trust them 100%.
My mother is so well looked after and very content on her unit, which is 'Blenheim'.
Can't fault them at all.

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Overall Experience  Overall Experience 3.0 out of 5

Reasonably good, caring staff.
Good management.

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Overall Experience  Overall Experience 3.0 out of 5

Reception good.
Journey to the room, too much odour in passageways, especially near restrooms.
Room satisfactory.
Staff very pleasant.
Staff do not answer bells quickly enough.
Too much noise.
Food is inconsistent. Overall very poor.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are always pleasant and smiling. They are always helpful and nothing too much trouble. All patients are treated with dignity and kindness. The nurses are efficient and professional. The nurses are efficient and professional. The food is good but can be repetitive. Well done everyone and many
thanks for your care.

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Overall Experience  Overall Experience 5.0 out of 5

My dad seems very settled here, his room always clean and tidy.
The staff are pleasant to clients and towards visitors, drinks and snacks are always being given.
In my experience, I enjoy visiting my dad. The staff are always very hands on.

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Overall Experience  Overall Experience 4.0 out of 5

We as a family do not have any worries at all regarding my husband and father being a resident in here.
The unit he is in is excellent and one could not ask for better care.
The staff treat my husband and any visitors with respect and we are always made to feel very welcome.
Any questions are always
answered and any concerns the staff have about my husband they will always communicate with me and discuss things.
My husband seems happy and content.

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Overall Experience  Overall Experience 5.0 out of 5

My father who has Vascular Dementia with challenging behaviour is receiving excellent care from the staff of Bradeney House since he became a resident a month ago. All the staff are extremely professional and at the same time warm, welcoming and approachable. His care needs have been tailored to cope
with his challenging behaviour and he is now settling into the unit. I am very grateful to Bradeney House for accepting my father into their care and feel reassured after visiting him that he is being extremely well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Dad was recently admitted to Bradeney House with challenging behaviour caused by his advanced vascular dementia. His first few days were a nightmare and my sister and I thought the home would not be able to cope with him. However, the staff assured us they were used to residents like Dad and we should
not worry. During our visits, the large number of staff on duty work as a team, treating residents with dignity and respect in a busy and friendly environment. They also interact well with residents and relatives, updating us on Dad's care and carrying out requests in an efficient and timely manner. The unit is basic but appropriate for the residents' needs. It is clean and secure with coded doors essential for residents like Dad, who wanders around the unit. There are organised activities during which residents are chaperoned by carers. Dad is slowly settling into his new accommodation, with measures now in place as part of his care plan, to stabilise his aggressive behavioural issues. Bradeney house is a special care unit, led by an excellent management team and staff. Their hard work and overall professionalism result in a high standard of care to its residents.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent. My mother recently spent some respite time at Bradeney House. All staff were very professional and welcoming. Nothing was too much trouble. They treated my Mom, myself and other family with dignity and respect at all times. They even extended their hospitality towards me and allowed me to
stay 24/7 until my Mom was well enough to come home. Many, many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has recently moved to Bradeney House and has received a very warm and friendly welcome. Every member of staff, from management, nurses, carers and beyond have shown great dignity, care, compassion and kindness, helping Mum settle into her new home.
Bradeney is a large home but is split into 'units'
which gives it a smaller, homely feel and every aspect is well presented throughout.
It gives me great peace of mind knowing Mum is cared for in a safe, secure, clean and happy environment.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My husband is on his 2nd year at Bradeney House he seems to be happy there. His room is good and I have spoken to management that his window needs work on it and he has promised to have it done. The food is good but repetitive. The standard of care has improved very much. The 40's day which the home
had was great. Nursing staff are excellent. Relatives are made to feel part of the family. The management told me about the Chelsea mobility chair which I purchased and it has made a big difference to my husband.

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Overall Experience  Overall Experience 4.0 out of 5

I find the staff to be kind and very caring. Though sometimes they are short staffed. They do their best. Since the new manager has been here, things have improved greatly. I am very glad my husband is in Bradeney House Nursing Home.

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Overall Experience  Overall Experience 5.0 out of 5

I always find that mom is well looked after and cared for both medical and care staff are very good.

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Overall Experience  Overall Experience 4.0 out of 5

My wife is well cared for at Bradeney House Nursing Home. The staff are friendly and helpful to me and the nursing is excellent.
Nothing is too much trouble I am happy to leave my wife knowing she is cared for day and night.

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Current Review Score: 8.1 (8.050)

Overview of Review Score

The Review Score of 8.1 (8.050) out of 10 for Bradeney House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bradeney House Nursing Home is calculated as follows: ( (10 Excellents x 5) ) ÷ 10 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.05 Points relating to the number of positive Reviews for Bradeney House Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2. 1 Positive Reviews ÷ 20.2 = 0.05

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Bradeney House Nursing Home

What types of Care is Bradeney House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability, Mental Health Condition, Physical Disability & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bradeney House Nursing Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Bradeney House Nursing Home have?

There are 89 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Bradeney House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Bradeney House Nursing Home to the centre of Bridgnorth?

3.5 mile(s) as the crow flies, distance by road may be significantly further.