Review from Diane S (Niece of Resident) published on 6 April 2021
Submitted via Website • Report

Overall Experience

Our aunt came into The Cedars in November 2018. Suffering from vascular dementia and unable to care for herself, she was reluctant to leave her home, but an ‘army’ of carers were unable to keep her safe. The Cedars provided a perfect solution. Auntie settled quickly and began to enjoy the safety, comfort,

company and excellent choice of food at mealtimes. She had photographs and personal items, which she personalised her room and she loved that room. The staff were kind, welcoming and reassuring. Her personal care was excellent, and medical needs were constantly monitored with visits from local Doctors whenever needed. Gradually, her mood improved and she began to regain her sense of humour. She formed friendships with staff and was happier than she had been for some time. The care, attention and kindness of the staff were outstanding. Auntie’s dignity was respected, and the staff had a dedication to duty, which was lovely to see. Thank you all.

Reply from Sarah Wilson, Operations and HR Assistant at The Cedars Nursing Home

Thank you for the positive feedback. Our home manager and the care home staff will appreciate the kind thoughts of the relative that submitted.

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Review from A W (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at The Cedars for two and a quarter years. Over that time we have been extremely happy with her care. All the staff were kind, compassionate and treated her with dignity. Communication with us was excellent. We felt we received immense support on the day was passed away

at the home it was of great comfort to us. The only area I have rated good was activities only a relative weakness there could have been more variety and encouragement to participate.

Reply from Sarah Wilson, Operations and HR Assistant at The Cedars Nursing Home

Thank you for your review and feedback. We have recently appointed a new Activities Supervisor to Springcare, who will strengthen the team and work with our home Activity co-coordinators, to encourage as much variety and participation as they can.

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Review from Jill E (Daughter of Resident) published on 5 September 2019
Submitted via Website • Report

Overall Experience

My mother was transferred to The Cedars from hospital in March 2018 and she remained here until she passed peacefully away in August 2019. She was always treated with great respect and extremely well looked after by all the staff.
My family and I cannot thank everybody enough for the amazing care

that she received.

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Review from Caroline W (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience

My mother was at the nursing home for the last week of her life. I would like to thank all of the staff at the home for their care/support they gave my mom. She was always treated with dignity, spoken to with respect and wonderful kindness. They also gave me and my family and friends absolute care and

support too. All homes should and could be run like this. THANK YOU!

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Review from R B (Son of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience

I would put my mum or dad into the Cedars again.
Kind, considerate and caring, especially at the end.

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Review from Fiona B (Daughter of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been at The Cedars since September 2017 and has been in good health since she arrived. I believe this is due to the excellent personal care she receives.
The staff have always treated her with kindness and respect. I appreciate food at meal times take time to deliver but the food at lunchtimes

often appears cold and dry.

Reply from Sarah Wilson, Operations and HR Assistant at The Cedars Nursing Home

Thank you very much for your feedback, we have fed this information back to the Chef and the kitchens and the home manager shall review this with them. Kind Regards

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Review from Jeni K (Daughter of Resident) published on 6 December 2018
Submitted via Website • Report

Overall Experience

Our mother was treated with the utmost respect, dignity, love and kindness for the last 17 months of her life, which she spent living here at The Cedars.
All the staff were truly wonderful, showing genuine compassion and friendship, not only to mum but also to us, her family.
We can't thank you enough

for your patience, humour and selfless commitment to making mums time with you as happy and comfortable as possible.
We couldn't have wished for a better final home for mum. Thank you.

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Review from Thomas P (Husband of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience

The care my wife received could not have been bettered.
Please note that my wife was admitted with state funding and was only there for 48 hours until her death so I cannot really comment on activities, Safety, Value for Money but from my experience of the home, I have no doubt that they are excellent

too.

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Review from Paul G (Son of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience

Whilst accommodation, food, cleanliness are all extremely important. The most important thing for us is how mum is cared for and her happiness. The staff from the manager, nurses, carers, activity coordinator and kitchen staff are wonderful! Each and every one of them is dedicated and professional.

What sets them apart is their kindness and compassion not only to mum but to us. They have supported us through a very difficult journey helping us understand mums condition. We will never be able to thank them enough! They not only help mum who is blind with washing, dressing and feeding. They genuinely befriended her laughed, joked and more importantly interacted with her and make her feel loved and safe in some of her darkest hours. Thank you all so much.

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Review from Nick S (Son of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience

My mother spent the last two years of her life at The Cedars, during which time she received exceptionally good care. I cannot praise the management and staff highly enough and would recommend The Cedars to anyone who needs residential care.

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Review from J J (Daughter of Resident) published on 19 April 2018
Submitted via Website • Report

Overall Experience

The Cedars is situated in a peaceful location on the edge of Albrighton. It enjoys spacious gardens and a lovely outlook over countryside. We could not have been happier with the care Dad received here. The Managers and their team were friendly and welcoming, whilst their professionalism and expertise

provided great comfort and reassurance for us as a family during a very difficult time. Nothing was too much trouble; without exception, the staff were caring and attentive ensuring Dad was comfortable and treated with dignity at all times. Our thanks and gratitude to all at The Cedars.

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Review from Victoria H (Daughter of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience

My mother went to The Cedars initially on respite whilst she visited for a place to become available at another care home. After 3 weeks she enjoyed The Cedars and particularly the staff so much that she requested to remain as a full residential patient. The care, love and affection she was given particularly

in her last days was wonderful. She really loved her time at The Cedars as we as her family are grateful for the exceptional staff who made her 2 months visit such a lovely one.

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Review from Helen S (Sister of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience

My sister was at The Cedars for 5 weeks with a terminal illness. The standard of care and support was excellent. Staff were so kind and considerate and treated my sister with great dignity. I would like to thank them all for the way in which they cared for her at her life's end. In particular, I would

like to thank the manager and her deputy for the support that they gave to me.

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Review from R G (Daughter of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience

The care my dad received was excellent. The carers were kind and very compassionate. I would recommend this home to anyone.

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Review from Simon w (Son of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience

Dad went in at the end of February for palliative care as his heart is failing.

I can't sum up just how caring and efficient the staff have been! They have so much time for Dad, making sure he's comfortable, checking if he needs anything, being really careful and caring when taking him to the toilet

or up to bed. Whatever he wants he gets. They shower him, administer his meds, rub cream on his sores, give him his nebuliser - all really professionally.

There are plenty of staff, at night as well as in the day. Dad needs nursing care and there is always nurses onsite.

The home is very airy, bright. modern and clean, no smell unlike many we looked at, and we looked at a lot! Meals are excellent - it was his birthday today and they made him a cake.

His room has a TV and walk-in shower. They have lifting equipment and know how to use it. They have activities such as dominos, skittles and bird watching.

Not much more I can think of to say other than I thoroughly recommend this home.

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Review from A C (Wife of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience

The staff have been very attentive, I cannot praise them high enough.
The care is excellent, very kind and considerate, treated like friends, always there when they are needed. Thank you for making this home available to everyone.

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Review from Amanda V (Daughter of Resident) published on 21 October 2016
Submitted via Postal Card • Report

Overall Experience

Finding the right care home for my Mom became a full-time mission, but on visiting The Cedars, I knew this amazing place would be home for Mom. The love, care, and dignity shown to all of the residents is totally heartwarming. Mom was the first resident in the new dementia suite 'Lilly Pad' with a beautiful

large room with an en-suite overlooking wonderful countryside which made the transition into a care/nursing home very comforting. All of the staff show immense care and kindness. Just perfect.

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Review from Kathleen P (Daughter of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience

My family and I liked The Cedars from the first day. I and my brother came to have a look around. The manager showed us around and was very helpful and we said it was a very homely place.
The staff are very very good and what they do for all the residents and are very caring. I myself get on with all

the staff, I have said if they need me to help make cups of tea or anything I don't mind helping them as I love helping people myself.
Thank you for all you do at The Cedars.

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Review from C H (Daughter-in-law of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience

Whilst walking along the corridor, I passed the open bedroom door of a bedridden resident. A care assistant was kneeling on a "crash" mattress next to a frail, elderly resident. She was speaking gently to the resident by his name and making eye contact. I was struck immediately by the caring, compassionate

and humane manner in which this care assistant was reassuring this elderly person.

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Review from Richard G (Husband of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience

The home is located in pleasant surroundings set in lawns surrounded by trees with adequate car parking facilities. The room is a good size, ensuite, light and airy and well ventilated. The management is efficient, professional and easily accessible when required. the staff are well trained and provide

a professional, cheerful, kind and caring service. The rooms are cleaned regularly and the laundry provided is carried out in-house and is good. The food and drink prepared in the kitchen are very good and individual special menus are catered for as evidenced in our care. Light refreshments are offered to visitors and generously provided without cost. A dentist and chiropodist are available when required and a hairdresser and manicurist visit regularly and have been used by us.

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The Cedars Nursing Home

Care Provided by The Cedars Nursing Home

Good to Know

Funding & Fees Guide for The Cedars Nursing Home

Facilities