Cheswardine Hall Nursing & Residential Home
Cheswardine Hall, Chipnall,
Market Drayton
TF9 2RJ
Cheswardine Hall stood out head and shoulders above the other homes we viewed
Rowan D (Son of Resident)
The care and support my mother received were excellent as was the support offered to us as a family
S P (Daughter of Resident)
The food always looks very appetising and my mother says it tastes very good.
Karen T (Daughter of Resident)
Fees for Nursing care include RNCC/FNC
Third Party top-ups welcome.
Continuing Healthcare welcome.
Visitors welcome at any time to suit resident.
Car Parking available on site.
Cheswardine Hall Nursing & Residential Home has a Review Score of 9.9 (9.928) out of 10, based on 18 reviews in the last 2 years. Over all time Cheswardine Hall Nursing & Residential Home has 22 reviews.
Review from Denise T (Niece of Resident) published on 2 March 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home
Denise, thank you so much for your lovely review. Your uncle will be missed by us all. I am delighted that you and your aunty were happy with our home, we feel truly privileged to have been given the opportunity to care for him and we would all love to see you both again at some point in the future, you will always be welcome at Cheswardine Hall.
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Review from Ian M (Brother of Resident) published on 27 February 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home
Ian,
Thank you so much for your kind words. We were privileged to care for your sister and delighted to welcome you all into our home. All the very best for the future, feel free to visit us, you will always receive a warm welcome.
Dominic and the team at Cheswardine Hall.
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Treated with Dignity
Food & Drink
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The Review Score of 9.9 (9.928) out of 10 for Cheswardine Hall Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.928 for Cheswardine Hall Nursing & Residential Home is calculated as follows: ( (194 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 208 Ratings = 4.928
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cheswardine Hall Nursing & Residential Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Aug 2019
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Job Title: General Manager
Joined: 1984
Cheswardine Hall was and is our family home. I must be one of the few managers in the country to have actually lived in their care home, but did so throughout my childhood - it was great, I had a house full of grandparents to help with my homework!!
Wind the clock forwards a few years and after graduating from university I enjoyed a number of years working for large multi national corporations, based out of London. I enjoyed my time in the 'big smoke' but missed the greenery and the space I had enjoyed throughout my childhood, so along with my own family I moved back home to help my parents, alongside my younger brother to develop Cheswardine Hall and continue the good work they had devoted their working lives to.
Now I am privileged to work alongside my family and the fantastic team at Cheswardine Hall. Where every day is a little different to the last and we get the immense pleasure of welcoming more guests and residents into our family.
If you haven't already, give us a call or drop us an email we would love to show you our home.....
