Review from R E (Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience

My father was a resident from March 22 to December 22, 2019, when he passed away in hospital. During my regular visits, I found all staff helpful, professional and friendly. The home had a good atmosphere, made visitors welcome, and appeared to work hard to make residents comfortable and content.

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Review from J H (Daughter of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience

Wonderful care provided for my father for his end of life care. Staff so attentive to his needs and personal care. Also, so supportive to me, making sure I had everything I needed at such a traumatic time. Cannot thank them enough.

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Review from C G (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience

My mother was a resident at Churchill House for 4 years and throughout that time, I have always found the staff to be very caring, kind and friendly. The home is very well led and all the staff are approachable at any time.
I found the end of life care to be excellent and I would have no hesitation

in recommending the home.

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Review from Julie W (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience

All the staff at Churchill House in Ludlow provide the best care for my father after his operation. But more than that though, they are kind and compassionate and genuinely care about their residents.
We couldn't have asked for more.

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Review from Alison J (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience

My father went into Churchill House for 3 weeks for end of life care. His cancer was far advanced and very aggressive but the staff of Churchill House made all of us feel welcome at any time of day. Spent time to explain how his care would progress. All carers/nurses showed the greatest respect and

compassion to dad and us at this dreadful time.

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Review from Rosemary H (Wife of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience

The Churchill House team are outstanding in the loving care they give to residents. Wonderfully led from the top but friendly and efficient all the way thought they are all always prepared to fo the extra mile. Their kindness and understanding allow my husband to retain his dignity and his happy smiling

personality which was a great comfort when visiting him. Their end of life care was particularly outstanding taking care of us as well as the patient in such a lovely sympathetic way.

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Review from Alexander B (Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience

I initially had hoped to remain in my own flat and was quite adamant. It was shown to me by my son and daughter in no uncertain manner that I was no longer able to.
On arrival in Churchill House, I was at first difficult, I was first sorted out by my daughter and the staff dealt with me very well I

was impressed. I consider myself lucky that I was sent here. ( My attitude is covered by the options below).

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Review from Peter L (Son of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience

The end of life care given to my mother was excellent and caring by everyone at Churchill House as it has been throughout her time there. She was made to feel special up until her final moment. I would recommend Churchill as a care home to anyone looking for a place for their loved one.

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Review from David E (Brother of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience

My brother was treated with kindness. They showed extreme dignity towards his death. He was happy and comfortable. The staff treated all my family with kindness and helpfulness. Churchill House is run extremely well. It was always spotlessly clean. Thank God my brother spent his last days in there.

Thank you all so much.

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Review from Clare H (Daughter of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience

My father has recently been a resident at Churchill House and my mother and myself have been grateful every day and remarked how lucky we felt that we had chosen that home for him to end his life in. The care he received was always of a very high standard, the staff were professional in their approach

and yet friendly and kind as well. I feel that all levels of staff were prepared to go above and beyond their duty and nothing was too much trouble for them. Considerations were made when my father displayed anxieties around the moving and handling equipment and a plan was put in place immediately to support him with this. Sadly my father's condition deteriorated more rapidly than expected and the support we received from the staff during his end of life care was exceptional.
My father always seemed happy whilst he was a resident, to the point that he thought he was in a hotel and that brought great relief to us as a family.
I cannot thank the staff enough for all they did for us, they are exceptional.

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Review from John B (Son of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience

The level of care received by my father could not be faulted. Everyone at Churchill House gives first class service.

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Review from Elaine P (Daughter of Resident) published on 19 March 2019
Submitted via Website • Report

Overall Experience

My mother has been looked after with extreme care, consideration and most importantly, love. It is never the easiest decision to place your relative in a care home but we were fortunate to choose Churchill House, Ludlow. Our mother was treated with the utmost dignity at all times and my brother and

I are extremely thankful to the very caring staff who looked after her.

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Review from Vick B (Daughter-in-law of Resident) published on 14 March 2019
Submitted via Website • Report

Overall Experience

My Mother in law was expertly looked after during her stay. The end of life care was exceptional and the staff, whilst professional, were caring towards her.
Every time we visited the staff were courteous and helpful. The room was bright with a lovely view of the gardens with bird tables and garden

art.

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Review from Ian L (Son of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience

Since mum arrived at the home, I felt she had fallen on her feet. She has always been shown kindness and I feel she is part of a bigger family. Recently, she caught a very nasty chest infection and was not expected to last the night. I was kept fully informed of her progress and allowed to remain in

her room overnight. The doctor was called and fortunately, the medicine allowed her to fight the infection to make a full recovery. Mum's nurses and carers showed tenderness, care and concern, applying themselves to her care with their usual professionalism. Although mum is bedridden and suffers from vascular dementia, this has made no difference to the care provided. I am happy to give Churchill House my fullest recommendation.

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Review from A C (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience

The palliative care given to my father was excellent, they treated him with compassion and consideration. The staff were very good in the end. My family were most touched with the kindness of staff. I would not hesitate to recommend this nursing home to anyone.

Thank you!

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Review from A A (Stepdaughter of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience

My step-mother received very good care at Churchill House, particularly during her final illness.
The staff were respectful, kind and considerate.
When able our step-mother joined in various activities and the visiting clergy team seemed very caring.
End of life care was excellent.
Our visits were

never restricted, visiting at different times of day, we were greeted and acknowledged by the staff which we found very reassuring.

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Review from P J (Relative of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience

Churchill House supported a family member for nearly a year with care and consideration, including end of life support.
We always felt able to visit ay at any time with both staff and managers happy to discuss any questions or concerns we might have.

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Review from Michael F (Husband of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience

My wife was dying of cancer and needed end of life nursing and support. All Churchill House staff we came into contact with were wonderful in every way. Professional, caring, friendly and compassionate. I could not recommend more highly. I thank them all from the bottom of my heart.

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Review from Louise A (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience

Dad went into Churchill House for end of life care. We couldn't fault the love and care he received from all the staff. He was treated with kindness and respect. The day he passed away I was with him and was looked after as well as dad was. Everything was explained well so I knew what to expect which

helped so much. We couldn't have asked for more. They do a fantastic job.

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Review from Gordon W (Son of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience

Staff at Churchill House were wonderful to Dad. His condition meant his quality of life was limited, but at Churchill House, he was able to have the best life he could. Dad's ability to communicate was limited, but we were always heartened to see his eyes light up and his lovely smile beam across his

face for the staff that came to his room. We could see how much he liked them. In his highly dependent state, we were always confident that Dad was being well cared for, treated with kindness and his dignity respected. The piece of mind was priceless to us.
As daily visitors, we were always given a friendly welcome by staff.

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Churchill House Care Home

Care Provided by Churchill House Care Home

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Funding & Fees Guide for Churchill House Care Home

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