Churchill House Care Home

Keepside Close, Ludlow SY8 1EL

9.7 75 Reviews

Funding & Fees Guide for Churchill House Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

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Review from Ian H (Son of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience

My mother was cared for at Churchill House for 13 months until her, recent, death there. She had advanced dementia and breast cancer. Throughout her time there all members of the staff treated her with outstanding care, expertise and compassion. As a regular visitor I was also treated in the same way

- I could go in at any time and have my questions and concerns dealt with immediately and with understanding. The end of life care for both my mother and me was similarly excellent.

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Review from J W B (Son of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience

Churchill House Nursing Home has very professional, kind and caring staff throughout the home.
They were very good to mum in the home of the last few months of her life right up to her passing away.

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Review from Libby Y (Friend of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience

My friend has been a resident for 12 months. Initially, it was difficult for her to settle, but thanks to the kindness and care of the staff, she has accepted things and is settled. The only negative thing she has mentioned is the quality of the food. I saw the remains of her main course at lunchtime

on Wednesday 28th February. I have rarely seen anything more anaemic or unappetising.

Reply from Heather Stanford, General Manager at Churchill House Care Home

The comments have been noted and we appreciate her positive comments but are a little disappointed that she felt the meal on the 28th February was not satisfactory. I have spoken to the service user who has not raised any concerns and appreciates that with 62 residents it is hard to please everyone all of the time, she is generally happy with our meal provision.

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Review from Pat R (Daughter-in-law of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience

My mother is very well looked after. The staff are excellent to her.
They have become part of our family.

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Review from M J (Daughter of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident in Churchill House for four years. She has settled in remarkably well. She does not participate in the numerous activities as she is unable to walk, now having to be hoisted. She is always kept clean, warm and comfortable. The staff are very pleasant to her and to us relatives.

Her food, which is minced and mashed because of her teeth, is varied and good. She has plenty of drinks.

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Review from Janet D (Niece of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience

My Aunt has been at Churchill House for nearly two years. She is bedridden but thanks to the excellent care she has received she has never had a bedsore or other related problems. All the staff are friendly and caring, not only for those in their care but also for visiting family and friends.

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Review from Graham W (Son of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience

It is difficult to find fault with any aspect of Churchill House NursingHome. My mother and father went there in 2011. Father died in 2012. Find that my mother has been looked after and cared for in a most wonderful manner. Close attention has been paid to her needs, likes and dislikes. All staff have

been kind and considerate. Her interest in gardening was kept alive by the time given to her by the gardener in the home. There is no doubt mother was part of the Churchill House "family". Her final weeks were unprecedented in the care and love shown to the mother. Her passing has been made the easier knowing and experiencing the amazing care and love shown to her.

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Review from P A (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience

May 2011 both my mother and father were residents at Churchill House, my father passed away after one year. My mother made it her home until she died in March.
Living in Hampshire, visiting was not as often as had we lived more locally.
However the telephone became a lifeline, we rang regularly.
The

staff would always fetch my mother to the phone or ring us back when it was more convenient (excellent service).
In the final stages, we were kept up to date on her condition on a regular basis.
I cannot say or do not have any complaints, only praise and would recommend this home to all.

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Review from David N (Son of Resident) published on 31 January 2017
Submitted via Website • Report

Overall Experience

I had an aunt who was in Churchill House for a couple of years a few years ago and had no hesitation in approaching them again when my dad needed care and support.

All of my family have been impressed with the entire staff with whom we've come into contact during what turned out to be less than a

month, unfortunately. Whether it was cleaners and maintenance, carers, nurses or management, everyone showed a real sense of personal care about their role and, importantly, my dad who was treated with real dignity. He could not have been made more comfortable.

The only observation I'd perhaps make for their consideration is regarding the collection of personal belongings after a death. We didn't expect to be taken to dad's room, where he'd actually passed away. It would have been better to be asked if that was what we wanted. In our case, we'd have preferred to just have a box containing his personal effects prepared for our collection.

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Review from Edwin C (Husband of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience

Whilst routine is essential, all caring phases (bedtime, mealtimes, bathing, visits from relatives and friends etc) were carried out with great sympathy and often humour.

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Review from Adrian G (Son of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience

Churchill House is an excellent home, having provided care for my mother since December 2014. The staff are all very caring, kind and compassionate. The surroundings and quality of the building are good.

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Review from Carys P (Stepdaughter of Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience

My stepmother was a resident at Churchill House from November 2015 to her death in August 2016. As well as providing excellent care and support Churchill House provided a homely environment, in which my stepmother was happy and content. The staff were all friendly and caring and we (the family) were

welcomed to call in at any time. The fact that she was able to remain in her own room during any short bout of illness contributed to her well-being and contentment.

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Review from Christine W (Resident) assisted by family/friend published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience

I am an 88-year-old resident (for over 4 years) and with the help of my husband, I have attempted to answer the questions posed but I wish to point out that there is no very good square which I would give to overall standard and that treated with dignity and staff both vary according to the nurse/staff

involved, under facilities I would say my own room with en-suite is adequate for my needs. The food and drink is excellent nutritionally and my husband who visits me daily and enjoys the privilege of having 'tea' with me in my room marvels at the quantity and variety provided. Hence the EXTREMELY LIKELY.

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Review from Samantha K (Daughter of Resident) published on 7 September 2016
Submitted via Postal Card • Report

Overall Experience

I cannot recommend Churchill House enough. They cared for my mother until she passed away in February 2016 and now care for my father. They have made a very difficult time easier to deal with.

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Review from E E (Stepdaughter of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience

Thank you for providing such a happy, homely and secure environment for out stepmother for the last nine months of her life.
We were very impressed with the high standard of both nursing and social care given by all members of staff. We felt welcome to visit at any time without prior arrangement.

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Churchill House Care Home

Care Provided by Churchill House Care Home

Good to Know

Funding & Fees Guide for Churchill House Care Home

Facilities