Please contact the home to organise an assessment with one of our experience clinical leads.
We can then give an accurate average weekly fee.
Isle Court Nursing Home has a Review Score of 9.7 (9.729) out of 10, based on 45 reviews in the last 2 years. Over all time Isle Court Nursing Home has 104 reviews.
Review from R E (Daughter of Resident) published on 17 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Rob P (Son of Resident) published on 12 March 2025
Submitted via Postal Card •
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5.0 out of 5
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Review from E J (Granddaughter of Resident) published on 3 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from C L (Daughter of Resident) published on 22 January 2025
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5.0 out of 5
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Review from Jan H (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Ashley K (Granddaughter of Resident) published on 15 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Phil H (Son of Resident) published on 15 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Tony S (Son of Resident) published on 13 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from L M (Daughter of Resident) published on 18 December 2024
Submitted via Website •
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5.0 out of 5
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Review from S L (Sister of Resident) published on 10 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Debora M (Niece of Resident) published on 16 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
The staff's skills and knowledge of people with Dementia are exceptional. The actives co-ordinator is incredible and provides constantly varied activities.
I'm kept up to date about his health and care at all times.
A good staff team needs a good leader and the Registered Manager is certainly that! She always has time for you. The building, environment and ground are simply outstanding. I was a Registered Care home Manager for 19 years and experienced many inspections from CQC. Isle Court deserves a rating of outstanding!
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Review from M E (Daughter of Resident) published on 21 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from P F (Wife of Resident) published on 16 August 2024
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Overall Experience
5.0 out of 5
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Review from E H (Daughter-in-law of Resident) published on 29 July 2024
Submitted via Website •
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Overall Experience
1.0 out of 5
Reply from Claire Harris, General Manager at Isle Court Nursing Home
Thank you for taking the time to bring this to our attention, we are disappointed that you have had a negative experience. We strive to provide the best possible care to those we support and we have reached out to you, to address your concerns, to which have been investigated and a response has been sent. Your feedback has been escalated to the senior team and once again we apologise for your need to raise concerns.
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Review from S G (Son of Resident) published on 22 July 2024
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5.0 out of 5
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Review from J E (Son of Resident) published on 11 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from P R (Stepson of Resident) published on 11 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from A J (Friend of Resident) published on 11 July 2024
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5.0 out of 5
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Review from L S (Wife of Resident) published on 9 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from J C (Daughter of Resident) published on 1 July 2024
Submitted via Postal Card •
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5.0 out of 5
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The Review Score of 9.7 (9.729) out of 10 for Isle Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 45 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.729 for Isle Court Nursing Home is calculated as follows: ( (451 Excellents x 5) + (54 Goods x 4) + (10 Satisfactorys x 3) + (9 Poors x 2) + (11 Very Poors x 1) ) ÷ 535 Ratings = 4.729
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Isle Court Nursing Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 42 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 18 Mar 2025
Please contact the Home for additional details.
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Job Title: General Manager
Joined: 2019
Claire has worked in the health care sector for 15 years, she started as a carer working in the community but has also supported people living with dementia, and people living with mental health conditions and helped people get back to living at home after a long period in hospital.
Claire has gained several qualifications along the way, including Level 5 in Leadership and Management. She was the Registered Manager for a large care company for four years and achieved CQC Outstanding.
“I am so passionate about providing high-quality care for our residents and supporting their families. I’m keen to encourage and develop the team at Isle Court and help them reach their goals. Isle Court is warm and homely and we can provide you and your loved one with a tailored care package.”
Job Title: Clinical Manager
Joined: 2024
Clinical Manager of Isle Court Nursing Home.
"Rest assured your loved one is well taken care of"
Job Title: Admin Manager
Claire is our Admin Manager who manages the accounts and contracts of the home. Claire and the reception team welcome everyone to the home
Job Title: Social Life Co-Ordinator
Debbie organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.
Job Title: Head Housekeeper
Charlotte manages the Home's domestic team and cleaning service, ensuring a clean, tidy and safe environment for our residents, their families and our staff.
Job Title: Team Leader
Joined: 2008
Meet Sarah,
Sarah has been at Isle Court for 15+ years, Sarah is responsible for staff training and works along with the Clinical Deputy Manager.
Job Title: Nurse Team Leader
Pelile Is the Nurse Team Leader on Honeysuckle and supports all nurses.
