Isle Court Nursing Home

Isle Lane, Bicton, Shrewsbury SY3 8DY
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9.7 104 Reviews
  • Isle Court Nursing Home, Shrewsbury
Isle Court is in one of Shrewsbury’s most sought-after postcodes, thanks to its idyllic rural location. The charm of the views can be enjoyed from many of the en-suite bedrooms in this beautifully appointed former country house, with some ground floor rooms benefitting from French windows leading to private patios.

The home is proud of its local reputation and offers clinical expertise in many areas, including palliative, respite or specialist complex care for those people living with dementia and other conditions.

Morris Care has developed its own ‘Cedar Philosophy of Care’ which focuses on the personal, emotional and social wellbeing of residents as well as their medical healthcare. This holistic approach means residents can feel listened to, calm and content and families are reassured that loved ones are both safe and happy.

Good nutritious food plays an important part in everyone's lives and the home's dining room provides an elegant environment for residents to enjoy fresh, home-cooked meals – and families are always welcome to join and dine with loved ones.

The social life coordinator plans a stimulating activity schedule with something to interest everyone. From gardening club and summer BBQs to day trips to local attractions like the British Ironwork Centre. The social life coordinator also arranges for a range of regular visitors, from talented musicians and performers to local school children and community-spirited events.

Residents also enjoy the landscaped gardens, bright, relaxing lounges and the wide range of other facilities such as the purpose-built cinema area, hairdressing salon, vintage tea room and sensory spa.

Care Provided by Isle Court Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 82 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Claire Harris (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Isle Court Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Please contact the home to organise an assessment with one of our experience clinical leads.
    We can then give an accurate average weekly fee.


Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Isle Court Nursing Home Reviews (104)

Total of 104, showing 101-104
9.7

Isle Court Nursing Home has a Review Score of 9.7 (9.729) out of 10, based on 45 reviews in the last 2 years. Over all time Isle Court Nursing Home has 104 reviews.

Overall Experience

  • 91
  • 8
  • 2
  • 2
  • 1

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I would just like to say as someone who was very reluctant to have a member of my family go into a nursing home, how after less than 1 week of my mum residing at Isle Court my opinion has changed dramatically.
Mum seems happy and settled and is treated with dignity, respect, thoughtfulness and care.
The
team of staff not only gave mum a warm welcome but made me and my family feel very welcome also and answered all the the questions I asked (and believe me I had a lot of them) they have really put my mind a rest I can visit at any time of day and it's just lovely .
All the staff are delightful and extremely caring.
Mum has dementia and is on palliative care.
I would like to say very big thank you from myself and family.
May the great work continue you all deserve a giant pat on the back.
I feel very reassured that mum is in the right place at this present time.

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Overall Experience  Overall Experience 5.0 out of 5

Isle Court nursed my Grandfather after he left hospital. He was extremely well looked after and passed away peacefully and comfortably. The nurses and care staff were fantastic at meeting his needs and providing support.

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Overall Experience  Overall Experience 5.0 out of 5

Grandad was so concerned about having to go into 'a home', but Isle Court have been fabulous with him.
A few days after he settled in he spoke to my mum, got a bit teary and said that she'd done really well choosing this one. He loves the location, and the view from his window shows the lovely Shropshire
countryside.
The staff are really charming and I've never seen them grumpy or unpleasant; despite sometimes being under-staffed (as all homes are).
In general, they've taken great care of him, at a very sensitive time of his life.
I have been really impressed and would definitely recommend Isle Court to others.

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Overall Experience  Overall Experience 5.0 out of 5

The nursing home is very comfortable. The staff are excellent and go out of their way to make my aunts stay as comfortable as possible. Every care is made to ensure my aunts medical needs are fully met. The whole atmosphere is warm and friendly.
I am kept fully informed regarding any incidents/medical
needs etc. I cannot fault any aspect of the nursing home and if all nursing homes met the standard at Isle Court, there would be no negative issues in the care industry.

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Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Isle Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.729 for Isle Court Nursing Home is calculated as follows: ( (451 Excellents x 5) + (54 Goods x 4) + (10 Satisfactorys x 3) + (9 Poors x 2) + (11 Very Poors x 1) ) ÷ 535 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Isle Court Nursing Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 18 Mar 2025

Please contact the Home for additional details.


Awards / Recognitions (1)

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Meet the Team (7)

Claire

Claire Harris

Job Title: General Manager

Joined: 2019

Claire has worked in the health care sector for 15 years, she started as a carer working in the community but has also supported people living with dementia, and people living with mental health conditions and helped people get back to living at home after a long period in hospital.


Claire has gained several qualifications along the way, including Level 5 in Leadership and Management. She was the Registered Manager for a large care company for four years and achieved CQC Outstanding.


“I am so passionate about providing high-quality care for our residents and supporting their families. I’m keen to encourage and develop the team at Isle Court and help them reach their goals. Isle Court is warm and homely and we can provide you and your loved one with a tailored care package.”


Helen

Helen Caruso

Job Title: Clinical Manager

Joined: 2024

Clinical Manager of Isle Court Nursing Home.
"Rest assured your loved one is well taken care of"


Claire

Claire Mackereth

Job Title: Admin Manager

Claire is our Admin Manager who manages the accounts and contracts of the home. Claire and the reception team welcome everyone to the home


Debbie

Debbie Rees

Job Title: Social Life Co-Ordinator

Debbie organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.


Charlotte

Charlotte Jeffreys

Job Title: Head Housekeeper

Charlotte manages the Home's domestic team and cleaning service, ensuring a clean, tidy and safe environment for our residents, their families and our staff.


Sarah

Sarah Sproston

Job Title: Team Leader

Joined: 2008

Meet Sarah,
Sarah has been at Isle Court for 15+ years, Sarah is responsible for staff training and works along with the Clinical Deputy Manager.


Pelile

Pelile Gambwe

Job Title: Nurse Team Leader

Pelile Is the Nurse Team Leader on Honeysuckle and supports all nurses.