Anytime apart from meals time
On site car park
Maesbrook Nursing Home has a Review Score of 6.9 (6.944) out of 10, based on 1 reviews in the last 2 years. Over all time Maesbrook Nursing Home has 1 review.
Review from Pauline S (Daughter of Resident) published on 3 April 2025
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 6.9 (6.944) out of 10 for Maesbrook Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.833 for Maesbrook Nursing Home is calculated as follows: ( (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 3.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.111 Points relating to the number of positive Reviews for Maesbrook Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 1 Positive Reviews ÷ 9 = 0.111
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jan 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
Joined: 2022
Nigel Godman is the Registered Home manager at Maesbrook Care Home.
Job Title: General Manager
Joined: 2006
Having joined Maesbrook in 2006, Jackie’s HR and finance background ensures the operational side of the running of the home is smooth. Born and raised locally, Jackie’s parents were actually the Mayor and Mayoress of Shrewsbury in 1982/3! Jackie assists with the running of Maesbrook and also helps the activities coordinator organise larger-scale events like our award-winning float at the Shrewsbury Carnival, our Summer and Winter Fayre and other special celebrations.
Highly trained and skilled, Jackie’s expertise includes:
Stress Awareness Training
Adult Protection Awareness
Fire Safety and Fire Marshall Training
Advanced Microsoft Office Software.
Job Title: Activities Coordinator
Joined: 2017
Becky joined Maesbrook as a Health Care Assistant NVQ 3.
After getting to know our residents decided to change her role to Full Time Activities Coordinator.
Becky organises events, entertainment, trips out, crafts, games and much, much more. She also updates the news on our website, Facebook, Twitter etc.
Job Title: Staff Nurse
Joined: 2022
Christien occupies the role of Staff Nurse at Maesbrook Care Home.
Job Title: Registered Nurse
Joined: 2022
Linda occupies the role of Registered Nurse at Maesbrook Care Home.
Job Title: Nurse Associate
Joined: 2022
Laura occupies the role of Nurse Associate at Maesbrook Care Home.
Job Title: Apprentice Nurse Associate
Joined: 2022
Mary occupies the role of Apprentice Nurse Associate at Maesbrook Care Home.
Job Title: Healthcare Assistant
Joined: 2022
Carol occupies the role of Healthcare Assistant at Maesbrook Care Home.
Job Title: Maintenance
Joined: 2022
Martin joined Maesbrook in January 2022 as a general maintenance person will a vast knowledge of general maintenance, building, plumbing, decorating etc. Plus a Certificate in PAT testing.
Martin makes sure all sorts of things are in a good state of repair.
Martin is also the Joker of Maesbrook (in a good and funny way).
Job Title: Maesbrook's Cat
Joined: 2011
Bronwyn came to Maesbrook about 12 years ago from Bayston Hill Cat Rescue.
She is about 15 and is free to roam about the home and makes friends with everyone, that is residents, staff and visitors, not too keen if the visitor comes with a dog.
She will always find the best sleeping spot
Job Title: Maesbrook's Parrot
Joined: 2013
Corky is an African Grey Parrot who came to live at Maesbrook in March 2013 with her owner Dot, who sadly passed away some years ago. Dot's family asked if Corky could stop here at Maesbrook as she had settled.
Corky loves to sing and whistle, she also calls Bronwyn the cat.
She is happy to make friends, but please don't put your fingers in her cage!
