Oldbury Grange Nursing Home

Oldbury, Bridgnorth WV16 5LW
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9.9 76 Reviews
Set in picturesque grounds just one mile from Bridgnorth, Oldbury Grange provides 24-hour specialist care in a stimulating environment. The Home provides quality nursing and residential care for the elderly frail and for those who require convalescence, palliative or dementia care.

Oldbury Grange has 65 bedrooms, 61 with en-suite facilities, a large dining room and a peaceful conservatory which overlooks the garden. The Home has a friendly and sociable community environment, where residents’ health and happiness sits at the heart of everything they do. Weekly activities are focused on both social and physical activities.

For those living with dementia, Oldbury Grange offers high-quality dementia care with a holistic approach. Their specialist dementia area, The Rowans, focuses on an individual’s well-being and personal needs, as well as their nursing requirements. This philosophy aims to reduce anxiety and stress and can lead to real therapeutic benefits. This pioneering thinking uses a range of innovative and creative ideas tailored to each individual’s needs, medical background and life story.
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Care Provided by Oldbury Grange Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Haines (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (67)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Oldbury Grange Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home to organise an assessment with one of our experience clinical leads.
    We can then give an accurate average weekly fee.

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Oldbury Grange Nursing Home Reviews (76)

Total of 76, showing 41-60
9.9

Oldbury Grange Nursing Home has a Review Score of 9.9 (9.900) out of 10, based on 45 reviews in the last 2 years. Over all time Oldbury Grange Nursing Home has 76 reviews.

Overall Experience

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Date Published

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Review from Dianne E (Next of Kin) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased and proud to see such a lovely and caring place. One of the best I have seen over the years, staff are so friendly and very kind. So helpful. Would be proud to help another person too. Have all the best care and more people to come to the home.

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Review from Vera C (Cousin of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has always been looked after with love and care. Every member of staff is kind and thoughtful, and they all have a genuine affection for her. My cousin is bedridden but has been hoisted into her special chair and taken to the lounge to be part of events that are taking place.

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Review from T C (Brother-in-law of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have found the staff and management very kind and helpful. Nothing is too much trouble. Any help we need is met ASAP.

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Review from Margaret D (Sister of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always receive a warm welcome upon visiting and appreciate the hospitality shown.

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Review from Gill L (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted for end-of-life care and stayed for approximately a week. I have nothing but praise for the care she received. Everybody was compassionate and kind, both to her and to myself and other family members. Nothing was too much for them. This was a very difficult time, but I am so grateful
to all the staff for their wonderful work.

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Review from C L (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in an upstairs flat. As he became older, we supplied help and meals. We decided to encourage Dad to try the Oldbury Grange. He knew several people there, so there was no problem settling Dad in his new home. The house is really nice, and the staff are super. They are very welcoming to
family members, and our father likes them all. The little sip of wine with his dinner was a winner!

Reply from Janet Pannell, Interim Head of Operations at Oldbury Grange Nursing Home

Thank you for your feedback regarding the care provided to your father at Oldbury Grange. We are pleased to hear that his choice to make Oldbury his home has worked out well, and our staff were pleased to be able to help and support him during this transition and ongoing for him.


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Review from Jill M (Daughter of Resident) published on 25 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father's health deteriorated and he needed end of life care. We turned to the team at Oldbury Grange Nursing Home. They were amazing and Dad slipped peacefully away in their compassionate hands.

Reply from Janet Pannell, Interim Head of Operations at Oldbury Grange Nursing Home

Thank you, our team felt privileged to support you all during this difficult time.


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Review from N M (Son of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my 98-year-old mother, with dementia, suffered several mini stoked during the Covid lockdown, the manager at Oldbury Grange took control, organised a room and dealt with all of the agencies involved. The staff at Oldbury are fully engaged in their roles and offer care, affection and dignity to
their residents from the always cheerful reception to the nursing, care and support staff; everyone is smiling and laughing. All my fears for my mother's well-being have faded away. Thank you.

Reply from Vanessa Davies, Head of Operations at Oldbury Grange Nursing Home

Thank you very much for taking the time to write such a lovely review. The team at Oldbury work hard to ensure our residents are safe and well cared for; whilst doing this, they have always got a smile, although often hidden behind a mask, and they love to have fun involving the residents too.


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Review from J W (Husband of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has advanced vascular dementia and Alzheimer's. Since being cared for by Oldbury Grange, I have seen a marked improvement in her general wellbeing and happiness. I attribute this mainly to the home's benign environment created by the excellent management team and conscientious and caring staff.

Reply from Vanessa Davies, Head of Operations at Oldbury Grange Nursing Home

Thank you very much for taking the time to write such a lovely positive review of Oldbury Grange. The staff team at Oldbury are very dedicated and work hard to provide a nice friendly, fun environment, they will be please to hear that you feel this has had a positive effect on your wife's wellbeing.


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Review from Ian S (Son of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to Oldbury Grange from hospital in order to recover from Covid-19 in their designated quarantine area. She stayed for 4 weeks before returning home. I am very happy with the care she received from all of the nursing team. I phoned every day to enquire about my mother's condition
and it was always possible to receive a thorough update and to talk to my mother. I do not know what the future holds for my mother but if it becomes necessary to transfer her permanently to a care home, I would certainly consider Oldbury Grange very favourably. Please note that I cannot answer all of the multiple-choice questions as I did not see inside the building myself.

Reply from Vanessa Davies, Head of Operations at Oldbury Grange Nursing Home

Thank you for taking the time to review Oldbury, we are really pleased that your mum received the care we strive to deliver to all of our residents and that she recovered from COVID-19.


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Review from Susan (Daughter of Resident) published on 21 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother had a fall 2 weeks before Christmas and we were desperate to get our mum some respite care, as she was living on her own. We rang Oldbury Grange and straight away, we were put at ease by the home manager, telling us they had a room available. From the moment we dropped our mum off, the care
and friendly faces were very reassuring. Our mum, in total, had 5 weeks care. Our main concern was that everyone was kind to her and that she was treated well. We cannot express enough, how well she was treated and looked after by everyone. Our mum is home now and is constantly talking about this beautiful care home, telling us how fantastic everyone was and how caring you all were. She also likes to tell us how lovely the food was, and that you could eat as much as you like. We wanted to say a big thank you to you all and if anyone is considering Oldbury Grange for a care home for a loved one, this is the place. We will never forget the love and care you gave to our mum.

Reply from Vanessa Davies, Head of Operations at Oldbury Grange Nursing Home

Thank you very much for taking the time to review Oldbury Grange, as a business we strive to provide a very high standard of care and it is lovely to know how much your mum enjoyed her time at Oldbury. I will pass on your message of thanks to the team. Take care and stay safe.


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Review from Robert C (Father of Resident) published on 20 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is compassionate, friendly and specifically relevant to individual cases. Nursing care is of the highest quality and sensible use is made of outside agencies when appropriate. Any difficulties arising are notified to relatives without delay and difficulties are not allowed to become catastrophes.
The overall impression is that for both staff and residents, smiles are mandatory.

Reply from Vanessa Davies, Head of Operations at Oldbury Grange Nursing Home

Thank you for taking the time to review one of our services; it is lovely to hear how friendly and caring our team at Oldbury are. We will ensure that the team at Oldbury are aware of your feedback, thank you.


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Review from Mike M (Son of Resident) published on 14 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place. Staff are so supportive of residents and families. I have found their communication supportive, regular and helpful and a great help in reducing family anxieties in these difficult times.

Reply from Vanessa Davies, Head of Operations at Oldbury Grange Nursing Home

Thank you very much for taking the time to review one of our services. Our teams are working very hard to provide a high standard of care, keep in touch with relatives and ensure that residents are safe during this very difficult time, it is lovely to have such positive feedback and we will ensure that the team are made aware.


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Review from E W (Daughter of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The telephone review went well with the manager and assistant. I was brought up to date with my mother's medical condition and needs. My mother is happy with all aspects of the home. COVID-19 issues were discussed, but we are happy that the home has addressed the issues with this virus very competently.
I am very happy with the overall way my mother is cared for.

Reply from Vanessa Davies, Head of Operations at Oldbury Grange Nursing Home

Thank you for taking the time to review one of our services, we are really pleased that you are happy with your mother's care, how the home managed the COVID-19 virus and that your mother is happy in the home.


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Review from P C (Daughter of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They say 'don't judge a book by its cover; but on this occasion, it's fine to do so! Not only is Oldbury Grange beautiful on the outside, but it is also wonderful on the inside too. The staff here should be awarded the '5-star' rating because they make this home a very special place. I arrived with
my mother full of tears and trepidation, but now I arrive with smiles, in the knowledge that my mother is well cared for.

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Review from Lesley G (Daughter of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff nurses always keep me informed of my mother's nursing and mental health needs on a very regular basis as and when any changes occur. I attend reviews when I am able to.

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Review from Sheila W (Daughter of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my parents transferred to Oldbury Grange all went well. Suitable rooms were found and managers and staff made them very welcome. The nursing and care staff work hard to ensure needs are met. Any concerns I might have are sorted and I am kept informed. En-suite bedrooms are well-appointed and are
always clean. There are good social activities. Oldbury Grange is a pleasant environment for all residents with a friendly welcoming atmosphere.

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Review from G B (Daughter of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has advanced vascular dementia and Alzheimer's. She is very confused and gets frustrated and anxious which means she can be aggressive. Staff at Oldbury Grange are so patient, kind and understanding of Mum's needs. I am totally confident in the care my Mum receives.

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Review from M F (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very well cared for at Oldbury Grange. Staff are friendly, kind and caring. The atmosphere is calm and warm. Interesting activities are provided for residents and staff encourage them to be involved. The rooms are comfortable and clean and the food is very good.

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Review from Christopher G (Husband of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are well trained and many have been working at Oldbury Grange for many years. Only rarely has there been a smell of urine in any of the rooms in the 8 years that my wife has been there on less than half a dozen occasions have I noticed a smell. The staff are cheerful and prepared to give residents
a hug if that seems appropriate.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Oldbury Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Oldbury Grange Nursing Home is calculated as follows: ( (483 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 532 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oldbury Grange Nursing Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Business Initiative of the Year - Leaders in Care Awards

Recipient: Welford Healthcare MC Ltd

Date: Wednesday 13 Oct 2021 More details

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Meet the Team (5)

Jodie

Jodie Haines

Job Title: General Manager

Joined: 2023

I am passionate about the quality-of-life experience for each and every resident. My mission is to ensure that Oldbury Grange is a vibrant and enjoyable place in which to live and be cared for. I aim to support and develop the team at Oldbury Grange and help them to reach their goals and provide residents with the best quality care.

I have enjoyed working in the healthcare sector for nine years, starting as a registered nurse in a complex care setting and also working with people living with Dementia, mental health conditions and in palliative care.

In my various roles as a registered nurse, unit manager, clinical project manager and also in compliance roles, I have gained several qualifications along the way, including Level 5 in Leadership and Management.

... Read more
Tracey

Tracey Jamison

Job Title: Bursar

Joined: 2023

My name is Tracey and I am the Bursar here at Oldbury Grange.

I have over 30 years of experience within the Education sector and my last four years have been within the social care sector working for Morris Care in Telford and relocating recently to Oldbury in Bridgnorth.

Oldbury Grange is a beautiful nursing home set in stunning surroundings. From the moment you enter the home, you get a welcoming sense of warmth and homeliness.

... Read more
Alison

Alison Glavey

Job Title: Reception Host

In my role as Reception Host, I can personally guarantee a warm welcome for anyone visiting Oldbury, and this warmth is reflected throughout our Home. It has a positive atmosphere with colleagues who enjoy not only what they do but doing it together for the benefit of residents.

... Read more
Mandy

Mandy Bullock

Job Title: Social Life Co-ordinator

Mandy organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our resident’s individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.

... Read more
Tracey

Tracey Wright

Job Title: Social Life Coordinator

Joined: 2023

Tracy supports, organises and delivers a programme of thoughtfully designed activities and events that promote social interaction, independence and occupation. Through careful assessment of each of our residents’ individual needs and abilities, she designs and leads the group and one-to-one activities which enhance the quality of life for each resident.

... Read more