Park House Nursing Home

Kinlet, Bewdley DY12 3BB
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9.7 34 Reviews
  • Park House Nursing Home, Bewdley
Park House Care Home is a nursing home providing truly amazing quality care for people living with dementia, and particularly those with advanced Dementia. The home is located in Kinlet, close to the quaint riverside town of Bewdley, and is largely purpose built whilst being very homely and is set in 3 acres of ground.

The very highly trained and hugely experienced care team provides specialist dementia care for people with complex needs in a calm and caring environment. The focus is on maximising the wellbeing and quality of life of each individual resident.

The team understands the complexity of dementia and how the condition can affect people in many different ways. Park House offers expert care and support for both residents and their families. They are used to handling complex dementia diagnoses and are a popular choice for families who need dementia care homes for people who may exhibit challenging behaviours

Park House develops and maintains very detailed person-centred care plans that ensure that each resident receives first-rate care and support that is tailored to their specific needs. However, the key to Park House’s phenomenal reputation is the way their hugely experienced care team works with residents and their families to identify how to provide very individual care and maximise quality of life, even for residents who may previously have come from care homes unable to meet their complex needs.

The care team is dedicated to delivering the highest quality of care and a home environment that is suited to residents' individual care needs whilst also being a place where they and their loved ones feel truly at home. There are no set visiting times and friends and family are welcome to stay over at the home.

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Care Provided by Park House Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Parkhouse Care Ltd
  • Person in charge
  • Ruth Bosworth (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Park House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,650
    • Self-Funded Nursing Care from £1,650
    • Self-Funded Nursing Dementia Care from £1,650

  • We are open and transparent in all matters including finances and we try as far as possible to make our fees cover all elements of the following:


    Accommodation
    Our accommodation includes:
    - All furniture (although residents can bring their own)
    - Bedding and towels
    - Heat, light and power
    - Cleaning of resident’s room and communal areas
    - Washing of clothes and bedding (excluding dry cleaning)
    - Maintenance of gardens and property content


    Care
    Our care costs include:
    - All personal care
    - Administration of medications
    - All drinks and food including snacks – for example, if a resident would like wine with a meal, then this can be provided
    - Administration including the preparation, reviewing and updating of resident’s records including their care plan and liaison with healthcare and Social Services


    professionals
    - All ‘in-house’ activities including visiting entertainers
  • (these prices are only a guideline, please contact Park House Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcomed and encouraged at any time


  • Parking

  • There is ample on site parking


Park House Nursing Home Reviews (34)

Total of 34, showing 1-20
9.7

Park House Nursing Home has a Review Score of 9.7 (9.716) out of 10, based on 8 reviews in the last 2 years. Over all time Park House Nursing Home has 34 reviews.

Overall Experience

  • 29
  • 5
  • 0
  • 0
  • 0

Date Published

34
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Review from S N (Wife of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Park House Nursing Home for a few months now, I was impressed from first contact when we were greeted by a team of staff including management, on admission. Prior to admission, my husband's behaviour was extremely erratic, he had spend a week in another home from which he successfully
escaped on no less than 4 occasions. He settled very quickly at Park House and became much calmer, I attribute this to the care and knowledge of the staff. I often have a meal with my husband if I happen to be there at meal times and regardless, I'm always offered tea or coffee on arrival. There are lots of activities that residents are encouraged to take part in and December has been particularly busy on that front. I know that my husband is receiving the care that he needs, more than I could provide on my own at home and as important, he's safe.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your review. It completely encapsulates exactly what the incredible team at Park house achieve, to everyone who reads this review, please feel free to visit Park house and experience 'the difference'.


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Review from Liz S (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all of the staff enough for their care, compassion, and attention to my Dad. They go above and beyond for all of the residents in difficult circumstances at times, nothing is too much trouble. They helped Dad and me through an emotional process into residential care life and we're supportive
and understanding. They welcome everyone with open arms, always a cup of tea or a supportive arm when things get hard.
Everyone's kindness oozed from them and I am grateful for the part of that kindness they gave to Dad.
The whole team are a credit to the manager and she certainly has an eye for recruiting the right people for the job.
Dad's end-of-life care was dealt with dignity and compassion and I was involved every step of the way and kept Informed thankfully I was with Dad when he peacefully passed away.
He always had a smile for every one of the amazing team there.
Amazing team and I thank you.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for writing that amazing review - they are unbelievable and I will be sure that they see what you have written because being recognised like this means so, so much to them - thanks again.


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Review from Barbara G (Wife of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just to say my husband is well looked after and to me the staff are all very kind and caring, again I would like to say thank you to all for my husband. Thanks.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your review which I will pass on to our fantastic staff team who will be so delighted to be recognised - thanks again.


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Review from Sue D (Wife of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My expereince has been very positive, right from the first time I visited. My husband moved to Park House during lockdown, and this was handled very sensitively. All the staff are friendly, caring and aware of individual needs. They keep calm under stress and that helps the other residents and visitors
to remain calm. The atmosphere is either calm or quiet or bubbly and filled with joy and smiles. It would be great if all care homes could be as good as Park House.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for those very kind words - we think Park House is indeed a special home with a brilliant staff team led by a wonderful manager who would be delighted to know if there is anything we could do better or in addition.


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Review from Joan H (Wife of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Park House staff and office staff very kind to my husband and myself, they go very high to us. Food is very good. What a choice. Staff ask what they like and they go all out to please. Ask as they pass are you ok, the staff use names to call. Hard-working always. Their eyes open to everyone.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you very much for your kind review which I will be sure to pass on to the staff team who I know will be delighted. We are very actively recruiting for additional staff to support activities which are in our view critical to maximising resident's well-being - it is however incredibly difficult to find people to work in social care!


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Review from Jenny P (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere at Park House is always welcoming, friendly and positive. Visitors can arrive any time and don't need to ring in advance which means it always feels genuine. The care staff get the best out of my mother and manage to connect with her sense of humour, always treating her with compassion.
She enjoys the food and regular snacks and the staff seem to go 'the extra mile' to find activities she enjoys and even manages 1:1 quality time.
Highly recommend Park House and we as a family are relieved my mother appears so happy there.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your very generous review - we are delighted that you and your mother are happy and enjoying the real sense of community and home-from-home at Parkhouse. If there is anything we can do to improve, please don't hesitate to talk to the Registered Manager - thanks again.


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Review from Matthew M (Son of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother once a week at Park House and I am always made to feel very welcome and I am always kept up to date on how my mom has been and what she has done. The staff are always so kind to my mom and happy and always make my mom smile even though she is immobile now and can't talk properly, I
am so happy with how my mom is looked after and do not have a bad word to say about Park House and everyone there.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your kind and wholesome review - I will be sure to pass it to the staff team who I know will be delighted.


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Review from Nigel P (Son of Resident) published on 19 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Park House Nursing Home just before Christmas after being discharged from the hospital. Mum was treated in the hospital following a fall which left a broken hip. Mum has complex care needs and can be challenging, she is extremely anxious. The support that she has received from everyone
at Park House Nursing Home has reassured the family that even though Mum's dementia is getting worse, she is being really well looked after. Everyone treats Mum with dignity and respect.

Reply from Geoff Butcher, Director at Park House Nursing Home

Very many thanks for your kind review. It is very much appreciated.


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Review from Alan V (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have been amazing. Mum has needed endless amounts of support and understanding. Mum's progress, in terms of personal care, including hair and feet, as she went for years without allowing anyone to assist her combined with her own self-neglect, the team at Park House Nursing
Home have used tact and patience and has achieved so much.

Reply from Geoff Butcher, Director at Park House Nursing Home

I couldn't have said it better, "the manager and her team" are "amazing"! I will make sure that each and every one of them sees your very generous review for which, a million thanks.


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Review from Chloe W (Daughter of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended the Park House recent event. Dad does not tend to like being outside but the staff brought him outside to see us. They enabled him to return indoors, as was his wish, but later encouraged him back outside where he sat with us as a family for an hour. It was magical. The staff were on hand
to help and treat my dad with the kindness and respect he deserves.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your very kind review which is very much appreciated.


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Review from P R (Son of Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given by all staff and management at Park House care home is second to none. All Covid restrictions were carefully and very professionally carried out according to government guidelines. Activities are very appropriate. All staff are very welcoming and caring to visitors. Care given is very
personal and respectful. Would definitely recommend.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you very much for your very generous review - the past two years have been challenging but the support given by relatives has been simply fantastic and has really helped residents and staff immensely. So again very many thanks.


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Review from S B (Wife of Resident) published on 21 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, there is nothing more anyone could have done for both my husband and myself when the very sad time came of having to pass a loved one over into someone else's care. Consistent, helpful, patient, respectful and very professional care was always delivered with a smile from all members of
staff. I consider my husband very fortunate to have been welcomed into this excellent nursing home and I am very grateful for the kindness and support given to me.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your very generous and kind review which is very much appreciated.


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Review from W D (Son of Resident) published on 17 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and support, treated with dignity and clean. Safe and secure, would recommend.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your very kind review - it is very much appreciated and I will be sure to copy it to all my colleagues on the staff team.


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Review from Amanda C (Daughter-in-law of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a rapid deterioration in mother-in-law's mental health and behaviour, we struggled to find a care setting that could accommodate her complex needs. Park House staff have been amazing. They have provided person-centred care making my mother-in-law feel more settled. She has improved in cognition
and is clearly content and well cared for.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you very much for your review - it is very much appreciated by the whole team.


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Review from Kerri P (Daughter-in-law of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being at Park House, my father-in-law has been so confident and always looks well cared for compared to his previous home. Park House staff obviously have a clear understanding of dementia and how to treat people with it. They don't just sedate them to make them sleep all day. My father-in-law
is treated with respect and dignity, just like you want your loved ones treated. I would 100% recommend Park House. Due to covid restrictions, I can't rate what is inside the home.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your very kind review and we very much hope that in the near future Government guidance will allow a return to more normal visiting arrangements.


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Review from Ray G (Son of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the very start when notified that my Mum needed to go into care, the manager and staff showed extreme professionalism and care when showing Dad and myself around the home and the subsequent care and attention given to Mum has been of the highest standard. Unfortunately, at a later date, my
Dad also had the need to go into care, so we had no hesitation in contacting the Park House Nursing Home to see if they could accommodate him, which they have. Although this was a very difficult situation for me, all the staff have been very supportive and helped me greatly.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you very much for your review which really is most appreciated.


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Review from J P (Wife of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved to Park House 1 year ago, during lockdown. I have therefore not yet been able to enter the home apart from the visiting area and have only recently had physical contact with him. My observations are therefore based on limited experience. Taking this into account, my experience has been
one of caring and skilled staff working under difficult circumstances who treat residents and relatives with respect. They put me at ease from the beginning and most importantly my husband is relaxed and settled with staff and his surroundings. Medical needs are met promptly and he always looks well cared for.

Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your review which is most appreciated - regarding visiting arrangements we are constrained by Government guidance which we hope will progressively ease and allow us to get back to 'normal' (pre-pandemic) visits when Parkhouse had throughout every day, many many visitors. Also, with the better weather, I hope you can take advantage of the gardens and summerhouse to spend time with your husband outdoors.


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Review from B O (Partner of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the last fifteen months, which were extremely difficult for everyone, staff and management have done their utmost to maintain the high standards of care, we have come to expect from this residential home. Facilitating and continuing contact with our loved ones has not been easy for them. However,
every effort has been made to enable this to happen, whilst observing all guidelines, very rigorously. Care, compassion and observing the dignity of residents, I could tell, had continued. We look forward to getting back our welcoming "open house" visits to our loved ones (ASAP!).

Reply from Geoff Butcher, Director at Park House Nursing Home

Many thanks for your kind review which is much appreciated. Our Covid-19 secure visiting facility is of course still open and we are as always following Government guidelines and have been facilitating face to face visits since the guidance permitted those. We look forward to welcoming you to Parkhouse in the very near future


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Review from Keith B (Husband of Resident) published on 3 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the onset when my wife came to Park House for respite, there was nothing but very high care, concern, and support both her and myself. This has continued unabated from the time when she became a full-time resident. The home is always very clean and tidy and her room. The food is good and varied.
The dining room just that, not just a place to eat. There is always thought and care for the resident.

Reply from Geoff Butcher, owner at Park House Nursing Home

Many thanks for your generous review. I will pass it on to the staff team who I know will be so pleased that their unceasing efforts are so much appreciated. We look forward to seeing you again in person as soon as our Covid-19 safe relatives' meeting room is built later this month.


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Review from Ingrid M (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was such a difficult time when Dad was taken to Park House for emergency respite care during the pandemic and then being told he couldn't go home again he needed full-time care, but the staff were so kind when I rang to see how he was and I was greeted with such warmth that I knew he was in a really
good place. When I saw Dad for the first time during a garden visit I couldn't believe how happy he was and he looked so well, he couldn't stop talking about how good and kind everyone was to him and the marvellous food. The carers treated him with such respect and dignity, I can't thank Park House enough.

Reply from Geoff Butcher, owner at Park House Nursing Home

Dear Ingrid - thank you so much for your lovely review, your father really does seem to be thriving. I am sure the staff team will be delighted to get your feedback. Thanks again.


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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Park House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Park House Nursing Home is calculated as follows: ( (88 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Park House Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 17 Feb 2025

we have two beds available for residents who have dementia and who need the best possible nursing care in the region


Awards / Recognitions (0)

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Meet the Team (2)

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Ruth Bosworth

Job Title: Registered Manager

I have worked in Social Care for 37 years and have vast experience of working with people who live with a learning difficulty and with people who live with dementia. I am a qualified Social Worker and Practice Teacher and have recently completed my Level 5 Certificate in Leadership.


My experience includes working in the field as well as managing various services such as day centres, residential care homes, high dependency teams and I have currently been the Registered Manager at Park House Nursing Home for the past 3 years.


I am committed to offering the best possible, person-centred, service to the people who live at Park House and strive continually to improve on this.


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Adriana

Job Title: Deputy Manager and Clinical Lead

I have been a Registered Nurse for just over ten years and continue to be very passionate about my role. I trained as a Registered Nurse in Romania and initially gained experience in Intensive Care and Liver Transplant.


After four years, I decided I needed a change and came to England, where I started working at Park House Nursing Home. Since then, I have been working alongside a great team and continue to be very motivated and have worked hard to develop my role. I now hold the position of Deputy Manager and Clinical Lead.


I am a firm believer in keeping my role updated and as well as training through the care home, which is relevant to all aspects of my work, I have also been in a Preceptorship Training Programme at The Dudley Group NHS Foundation Trust doing days of study for Sepsis, Tissue Viability and many other relevant topics. I am always active within the learning process as I think this is very important when you want to deliver the best care.


Frequently Asked Questions about Park House Nursing Home

What types of Care is Park House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Park House Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Park House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park House Nursing Home to the centre of Bewdley?

5.2 mile(s) as the crow flies, distance by road may be significantly further.