Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits.
However, if interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show visitors around and discuss how best to meet specific needs. The team are here to provide information and support required, and look forward to assisting in any way.
There is plenty of on site parking at St George's Park.
St Georges Park Nursing Home has a Review Score of 10 (10.000) out of 10, based on 22 reviews in the last 2 years. Over all time St Georges Park Nursing Home has 55 reviews.
Review from Denis R (Husband of Resident) published on 14 June 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing Home
Thank you so much for taking the time to share your positive experience at St Georges Park. We are delighted to hear that your wife is very pleased with the care she is receiving in our home.
Your recommendation means a lot to us, as it serves as a testament to the quality of care and dedication our team strives to provide. We are honoured to have gained your trust and confidence in our services. Your kind words and positive feedback motivate us to continue delivering the highest standard of care and maintaining a welcoming atmosphere for all our residents.
Thank you once again for choosing St Georges Park. If you have any further feedback or if there is anything we can do to enhance your wife's experience, please do not hesitate to reach out to us. We are here to support you both.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Terry B (Husband of Resident) published on 13 June 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing Home
Thank you so much for taking the time to share your positive experience and leaving such a wonderful review for St Georges Park. It makes me and my team very happy to hear that your wife is receiving excellent care and that you find the staff amazing.
At St Georges Park, we strive to provide exceptional care and support to all our residents, ensuring their well-being and comfort is our top priority. It is heartwarming to know that our dedicated team members have made a positive impact on your wife's life and have exceeded your expectations.
We greatly value your feedback, as it serves as a testament to the hard work and commitment of our staff. We believe that every individual deserves to be treated with dignity, respect and compassion, and we are delighted that we have been able to offer this level of care to your wife.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nadine M (Next of Kin) published on 24 February 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing Home
Nadine, we are so sorry for your loss and feel very honoured that we could make such a difference during her last few precious years. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elisabeth H (Sister of Resident) published on 21 July 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing Home
Thank you so much for your kind words, Elisabeth - this means so much to us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann J (Wife of Resident) published on 3 May 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing Home
We really appreciate your kind words. Thank you for taking the time to leave this review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susie T (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Chelsie Hammond, Home Manager at St Georges Park Nursing Home
Thank you for your wonderful review, this means so much to us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew E (Husband of Resident) published on 16 February 2022
Submitted via Website •
Report
Overall Experience
2.0 out of 5
Reply from Francesca Jaskolski, Head of Marketing at St Georges Park Nursing Home
We are sorry that you felt this was a suitable forum to continue these accusations. We have already provided evidence that contradicts your defamatory claims.
During the time referenced Covid19 was only enabling visits in our outdoor specifically constructed pods, which were built to a very high standard.
Furthermore, your wife was admitted to the home with one documented pair of glasses, which her current facility has verified she still has in her possession.
We are disappointed that your challenging actions led us to, unfortunately, having to enlist the assistance of the Local Authorities to terminate your wife’s stay with us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David W (Husband of Resident) published on 16 August 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan C (Daughter of Resident) published on 16 August 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard D (Son of Resident) published on 7 July 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracy T (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Thomas H (Husband of Resident) published on 18 June 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn R (Daughter of Resident) published on 16 June 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Greg L (Grandson of Resident) published on 19 May 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian B (Son of Resident) published on 14 May 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chrissie G (Partner of Resident) published on 13 April 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda H (Daughter of Resident) published on 26 March 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Niece of Resident) published on 13 February 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol H (Daughter of Resident) published on 28 October 2019
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue H (Friend of Resident) published on 3 April 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 10 (10.000) out of 10 for St Georges Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for St Georges Park Nursing Home is calculated as follows: ( (264 Excellents x 5) ) ÷ 264 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Georges Park Nursing Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Dec 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Manager
Joined: 2018
Chelsie Hammond was appointed as Manager of St. Georges Park Nursing Home in September 2021. She has settled into her role with a real determination to maintain the very high standards and exceptional care that the residents have come to expect. Upon leaving University, Chelsie spent two years training to be a nurse and then moved into Domiciliary Care. After joining Rotherwood Healthcare three years ago she quickly proved her ability and progressed from her role as Senior Healthcare Assistant to Quality Assurance Officer where she played a crucial role in St George’s Park retaining a ‘good’ rating with the Care Quality Commission.
She has always loved being able to spend quality time with the residents at St George’s but says her love of the job also has to do with the fact she feels the company is so supportive and treats its staff and residents with dignity and respect. Chelsie is eager to take St George’s on a journey which enriches the lives of the residents who call it their home.
Job Title: Clinical Lead
Joined: 2023
Nancy is the Clinical Lead at St George's Park.
Job Title: Quality Assurance Officer
Joined: 2023
Jenny is responsible for ensuring that all services and processes meet high standards of quality and compliance. Her role involves conducting regular audits, reviewing procedures, and implementing improvements to enhance overall effectiveness. She collaborates with various departments to monitor performance, address any issues, and ensure adherence to regulatory requirements. Her attention to detail and commitment to excellence help maintain a superior standard of care and service for everyone at St George's Park.
Job Title: Staff Administrator
Joined: 2021
Karla has been a Receptionist at St George’s Park since September 2021, having had a wealth of experience in customer-facing roles. She enjoys working in the care home setting as she relishes building relationships with residents and their families. Karla loves being a part of the St George’s team and looks forward to welcoming you during your visits.
Job Title: Customer Administrator
Joined: 2023
Elaini joins the team at St George's Park as Customer Administrator.
Job Title: Lifestyle Coordinator
Joined: 2017
I have worked at St Georges for over 5 years and have loved every minute of it. I endeavour to provide a broad-ranging activities programme for those we support, which are person centred and include lots of musical entertainment, holistic therapies and social events within the home, as well as out in the local community.
My days are spent making sure that the residents in the home have an interesting and active social programme to enjoy each day. Residents' individual preferences are always considered, and I welcome feedback from loved ones too.
Job Title: Maintenance
Joined: 2020
Chris plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure. Chris handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at St George's Park.
Job Title: Lifestyle Coordinator
Yvonne is one of our Lifestyle Coordinators. She brings great experience, enthusiasm and spark to St George's Park. She enjoys delivering an amazing, vibrant activities calendar to cater to all tastes and abilities. It is her passion to ensure that residents, family and friends are left happy and content and very much looking forward to the next daily activity!
Job Title: Head Chef
As Head Chef, Tracy leads the kitchen team in delivering nutritious, delicious meals tailored to residents' dietary needs and preferences. Her role involves menu planning, ensuring food quality and safety, and managing kitchen operations, including inventory and staff supervision. She collaborates closely with care staff to accommodate specific dietary requirements and create a positive dining experience for residents. Her passion for cooking and commitment to excellence ensures that meals not only meet nutritional standards but also bring comfort and enjoyment to each resident.
