Roden Hall Care Home

Roden, Telford TF6 6BH
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9.9 80 Reviews
  • Roden Hall Care Home, Telford
Roden Hall Residential Nursing Home in the hamlet of Roden provides high levels of care at a time when it matters most.

With residential places available at the home, it is able to provide tailored and specialist care which enables residents to achieve their potential and enjoy a more fulfilling lifestyle.

The home offers support to individuals with a physical disability or sensory impairment. Those needing companionship or end-of-life care are also supported.

The staff offer individually tailored care for all residents and believe that every resident has the right to voice their opinions and make personal decisions at all times. That’s why the home works hard to ensure that independence is promoted, dignity is upheld and that privacy is respected.

Creating a sense of community is a key part of the focus at Roden Hall. Activities are focused on arts and crafts, music and movement, social, and physical.

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Care Provided by Roden Hall Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rebecca Jones (Home Manager)
  • Admission Criteria
    • Over 65 yrs
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2019

Funding & Fees Guide for Roden Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,373
    • Self-Funded Nursing Care from £1,373
  • (these prices are only a guideline, please contact Roden Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits.


    However, if interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show you around and discuss how best meet your specific needs. We're here to provide you with the information and support you require, and look forward to assisting you in any way.


  • Parking

  • There is plenty of on-site parking.


Roden Hall Care Home Reviews (80)

Total of 80, showing 61-80
9.9

Roden Hall Care Home has a Review Score of 9.9 (9.907) out of 10, based on 28 reviews in the last 2 years. Over all time Roden Hall Care Home has 80 reviews.

Overall Experience

  • 69
  • 8
  • 0
  • 2
  • 1

Date Published

80
8
14
28
52

Review from Philip J (Son of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident at Roden Hall for the final months of his life and we couldn't have asked for a better environment or a more caring team to look after him. As a family we felt supported and cared for and nothing was ever too much trouble. The care my dad received was the best and he came to love
and trust the staff and they made his final weeks as happy as it was possible. I would recommend Roden Hall to anyone who is looking for an exceptional care home with a professional and so very caring team.

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Review from Pam M (Friend of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seldom have I seen a care home group which put so much effort into the quality of life for its residents. The facilities are of a very high standard but it is the ‘extras’ I admire most - staff enthusiasm and the wide range of activities in particular.

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Review from Rachel H (Friend of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Roden Hall, its general manager and her team highly enough. The building is absolutely stunning and is not yet 12 months old. Internally it's more like a five-star hotel than any care home I have seen, yet it's also inviting and wonderfully comfortable. It sits in its own grounds
which will be stunning come the spring/summer and give residents and their families/friends another beautiful space to enjoy. Inside there is a pub, cafe, cinema/theatre, arts/crafts room and hairdressing/beauty salon too! The food is home-cooked with ingredients locally sourced and is frequently and extremely positively commented on by my friend. Activities are many and varied and include one-to-one room visits for those who do not feel like taking part or who are feeling poorly. The level of care my friend receives is second to none with many of her carers becoming more like friends than purely carers and I have absolutely no hesitation at all in recommending Roden Hall.

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Review from P S (Son of Resident) published on 4 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very grateful that Mum spent her last few weeks at Roden Hall. The care she received from all staff was excellent. Whilst the current building is looking tired and needing fresh decoration. It was very peaceful and friendly.

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Review from Paul W (Son of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown by the staff was second to none. My mother did not want to go into care for respite but was upset to leave. The building is tired but a new one is being built, just hope as it gets better the time given to the residents isn’t affected

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Review from Grenville B (Son of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Roden for over 3 years and in that time she was always looked after well and treated with dignity. I was always kept informed on her health etc and myself and my family were always treated well by the staff.

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Review from J L (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care my father receives at Roden Hall, he lives comfortably. The food is of a good standard and the staff are friendly and caring. Some aspects of the building are tired and in need of replacement, the windows, in particular, would benefit from replacement. Overall I am more than
happy with the standard of care and living that is offered to my father.

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Review from L H (Friend of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend loved her time at Roden Hall, she was well looked after and enjoyed taking part in weekly activities. The staff were always pleasant and caring.

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Review from John G (Son of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The general cleanliness of my father is very good: cleanshaven, haircut, nails cut. He is very happy with the food and the care he receives. Biscuits and drinks are always available. Doctors visit regularly. Prompt action on occasions when required to go to the hospital. Staff are very caring and pop
in regularly. Overall we are very pleased with the treatment my father receives.

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Review from Philip P (Son of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the kind and caring staff in Roden Hall Care Home with Nursing. Friendly and helpful to the family when we visit.

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Review from Linda W (Stepdaughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Roden Hall had been my stepmother's home since 2009. I have nothing but praise for the staff. The care she received during this time was first class. A very caring and helpful staff.She was treated with dignity, respect during her timeat the home. I have nothing but praise for everyone involved in her
care.

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Review from A A (Friend of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited two ladies at Roden Hall Care Home for about 3 years, in the afternoons.
The ladies and their rooms always look clean and access to a doctor every week if necessary is good. One lady likes the food, the other is not interested.
When one lady was more active, we took part in activities
and enjoyed them.
I would just question why the other lady is in bed all the time.

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Review from Andrew W (Son of Resident) published on 8 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother was admitted to your care home, the Staff and Management were very passionate about what care my mother could receive. Whilst Mum was with you from our point of view, she has the best care you could offer. The room was lovely (the sort I would have in the future). Everybody did exactly
what they could do, even though Mums time with yourselves was a short one we are so very glad Mum had her last days in your care.

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Review from Rheian W (Daughter of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very caring and competent, they tend to all my mother's needs and always have a smile on their face. The home is clean, warm and never smells like some homes I have visited.

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Review from Mike B (Son of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy to be a resident at Roden Hall. The staff are all very caring and always go that extra mile.
During recent problems with my mother, the manager was excellent and very professional.
I would strongly recommend Roden Hall very strongly.

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Review from Robert C (Nephew of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the nephew of a resident of this home. The care provided by the home is excellent and the staff treat her with dignity and respect. Not only does this apply to her but to her daughter and long term partner who visit on a daily basis. I would not hesitate to recommend the home to other families.

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Review from Lorraine C (Relative of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and helpful. The nursing care is caring and excellent. The home is warm and room well appointed and clean. The staff involve in the activities. The staff make it homely at present they are putting up Christmas decorations which look cheerful.

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Review from T J P (Granddaughter of Resident) published on 15 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, from observations and through regular contact with a family member, who is a service user, it is evident that staff deliver a good quality of care to residents as they are attentive, established rapport, meet all the basic needs and practice from a personalised approach. However the building
is not fit for purpose but the staff manage to overcome this exceptionally and it is kept clean and tidy to a good standard. Therefore, I would recommend Roden Hall Care Home with Nursing, but the location is difficult to get to for those such as visitors that do not drive.

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Review from Maurice Howard J (Nephew of Resident) published on 14 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Uncle has been a resident for about two years. In that time he has received the appropriate care and consideration. Staff are friendly and efficient. He is always clean and tidy, his room being large and comfortable, overlooking the garden (which is his most favourite occupation!!) I visit weekly
and at differing times of the day and have always found his care to be satisfactory.

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Review from Walter T (Son-in-law of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are dedicated to providing the best care for the residents. I know my mother in law is in good hands and receives very good care from all the staff. I would definitely recommend Roden Hall to anyone who requires care for a relative.

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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Roden Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.907 for Roden Hall Care Home is calculated as follows: ( (323 Excellents x 5) + (5 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 334 Ratings = 4.907

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Roden Hall Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (27)

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Meet the Team (8)

Rebecca

Rebecca Jones

Job Title: Home Manager

Rebecca joins Roden Hall as the newly promoted Home Manager having held the position as Quality Assurance Officer at sister-home, St George’s Park. Since joining Rotherwood in 2021, Rebecca has played an instrumental role in auditing and compliance, contributing to the most recent CQC inspection in which St George’s Park maintained its overall rating of ‘Good’. For 23 years’ prior, she worked as a Paramedic in the British Army.


Lois

Lois Hodson

Job Title: Quality Assurance Officer

Joined: 2023

As QA, I ensure exceptional care is delivered to the residents at Roden Hall. Supporting the Home Manager, I promote person-centred care and maintain audits and care plans.


Gill

Gill Davies

Job Title: Staff Administrator

Joined: 2023

Gillian possess 15 years’ experience as an Administrator at Mount House Care Home in Shrewsbury. More recently, Gillian worked within mental health services as a Finance Assistant before being promoted to Regional Recruitment Administrator at Elysium Healthcare.


With a passion for elderly people, Gillian is delighted to return to a care home setting.


Kelsey

Kelsey Hale

Job Title: Customer Administrator

Joined: 2023

Kelsey joins the team at Roden Hall as Customer Administrator


Karen

Karen Robinson

Job Title: Lifestyle Coordinator

Joined: 2022

Karen is responsible for the Inspiring Activities at Roden Hall.


Paula

Paula Jansen

Job Title: Head Chef

Joined: 2023

Paula is the Head Chef at Roden Hall.


Justyna

Justyna Flisnik

Job Title: Head Houskeeper

Joined: 2024

As Head Housekeeper, Justyna plays a pivotal role in maintaining a clean, safe, and comfortable environment for our residents.


Chris

Chris Seddon

Job Title: Maintenance

Joined: 2024

Chris plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure. Chris handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Roden Hall.