Woodcote Hall

Woodcote, Newport TF10 9BW
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8.0 3 Reviews
  • Woodcote Hall, Newport
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Care Provided by Woodcote Hall

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 56 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Sherrelle Bell (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access
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Woodcote Hall Reviews (3)

8.0

Woodcote Hall has a Review Score of 8.0 (8.047) out of 10, based on 3 reviews in the last 2 years. Over all time Woodcote Hall has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
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3
3
0

Review from Kelsey B (Friend of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend most weeks and think the care she gets is great, nothing is too much trouble. All the staff are great and can't do enough for the residents. She has been here for 12 months now and has really enjoyed her time here.

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Review from Keri B (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad, who has Alzheimer's, has had the opportunity to have respite at Woodcote for 6 weeks, and after the care he's received there we will be campaigning for him to become a permanent resident. Honestly, it's been the hardest thing we've ever had to do as a family, but the staff at Woodcote have made
him and ourselves so welcome. They show a level of professionalism that has really helped the transition, and a warmth that makes the care feel like home. He looks so much better than pre-respite and despite the usual Alzheimer's niggles, he's genuinely relaxed and happy (more than he even knows himself).

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Review from David P (Son of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

So far the overall service for my mother from all the staff is good. Lovely old building and outside area. Nightly room visits are very good, plenty of drinks, hot and cold all day. Overall the care shown to my mother has been very good. She is very happy here.

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Current Review Score: 8.0 (8.047)

Overview of Review Score

The Review Score of 8.0 (8.047) out of 10 for Woodcote Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.529 for Woodcote Hall is calculated as follows: ( (23 Excellents x 5) + (6 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 34 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.518 Points relating to the number of positive Reviews for Woodcote Hall is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 3 Positive Reviews ÷ 11.2 = 0.268

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Woodcote Hall

What types of Care is Woodcote Hall registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodcote Hall provide?

Day Care is an additional type of care provided.

How many Rooms does Woodcote Hall have?

There are 56 Single Rooms.

What are the Facilities & Services at Woodcote Hall?

Own Furniture if required, Close to Local shops, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Woodcote Hall to the centre of Newport?

2.6 mile(s) as the crow flies, distance by road may be significantly further.