Meadowfields Care Home has a Review Score of 9.4 (9.420) out of 10, based on 11 reviews in the last 2 years. Over all time Meadowfields Care Home has 26 reviews.
Review from Karen W (Daughter of Resident) published on 12 May 2021
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Overall Experience
5.0 out of 5
Reply from Alex Hartles, PA to Directors at Meadowfields Care Home
Thank you very much for your comments. We really appreciate your kind words. Best Wishes Meadowfields Care Home.
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Review from Annette R (Daughter of Resident) published on 6 May 2021
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5.0 out of 5
Reply from Alex Hartles, PA to Directors at Meadowfields Care Home
Thank you for your lovely review about Meadowfields care home. We really appreciate your kind words and support. Best wishes Alex Hartles
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Review from R W (Son of Resident) published on 6 May 2021
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Overall Experience
5.0 out of 5
Reply from Alex Hartles, PA to Directors at Meadowfields Care Home
Thank you very much for this review on Meadowfields care home. We are really grateful for your kind words towards the home. Best wishes Alex Hartles
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Review from Alani L (Son of Resident) published on 6 May 2021
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Overall Experience
5.0 out of 5
Reply from Alex Hartles, PA to Directors at Meadowfields Care Home
Thank you for writing this review about Meadowfields care home. Your positive comments are really appreciated, and thank you for continuously supporting the home. Kind regards Alex Hartles.
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Review from Wendy K (Daughter of Resident) published on 28 April 2021
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Overall Experience
4.0 out of 5
Reply from Alex Hartles, PA to Directors at Meadowfields Care Home
Thank you very much for your review. It is great to hear your mom has settled and that she has a great relationship with the wonderful team at Meadowfields. If you do have any suggestions for the activities team which might solve this please contact the home, and we will do hopefully find a solution.
Best Wishes, Alex Hartles.
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Review from Julie W (Daughter of Resident) published on 28 April 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Alex Hartles, PA to Directors at Meadowfields Care Home
Thank you very much for taking the time to write this lovely review about Meadowfields Care Home. It is so wonderful to hear that your family has full confidence in the home to deliver the best quality of life for your mum. We would like to thank you for your continuous support over these last 12 months.
Best Wishes, Alex Hartles.
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The Review Score of 9.4 (9.420) out of 10 for Meadowfields Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.574 for Meadowfields Care Home is calculated as follows: ( (80 Excellents x 5) + (43 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 129 Ratings = 4.574
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.846 Points relating to the number of positive Reviews for Meadowfields Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 11 Positive Reviews ÷ 13 = 0.846
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Sep 2021
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