Autumn House Nursing Home

37 Stafford Road, Stone ST15 0HG
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9.9 47 Reviews
  • Autumn House Nursing Home, Stone
Autumn House Nursing Home is a 67-bed en-suite nursing home situated in the heart of Stone, Staffordshire.

It primarily provides nursing care but also offers residential care for self-funding residents.
This dual capability allows the home to adapt to residents’ changing needs, ensuring they receive appropriate and continuous care as their requirements evolve.

Visits are encouraged and the care manager will gladly show you around so you can see the quality of the care that residents receive and how the team at Autumn House could support you.

The home's six Core Values of Care to ensure that staff, residents, and their loved ones can be confident in the care provided. These are:
•        Dignity
•        Choice
•        Privacy
•        Independence
•        Rights
•        Fulfilment

Northgate Healthcare purchased Autumn House in 2018.

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Care Provided by Autumn House Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Julie Wrighton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Autumn House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £2,000
    • Self-Funded Residential Dementia Care £1,250 – £2,000
    • Self-Funded Nursing Care £1,350 – £2,000
    • Self-Funded Nursing Dementia Care £1,400 – £2,000
    • RESPITE Self-Funded Residential Care £1,250 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £2,000
    • RESPITE Self-Funded Nursing Care £1,349 – £2,000
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £2,000
  • (these prices are only a guideline, please contact Autumn House Nursing Home to find out the exact price for your requirements)

Facilities

  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Autumn House Nursing Home Reviews (47)

Total of 47, showing 1-20
9.9

Autumn House Nursing Home has a Review Score of 9.9 (9.855) out of 10, based on 20 reviews in the last 2 years. Over all time Autumn House Nursing Home has 47 reviews.

Overall Experience

  • 33
  • 11
  • 0
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  • 1

Date Published

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Review from Anne G (Wife of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There aren't enough words to express the wonderful care that is given to my dearest husband. He is given the best respect and joy since being there. Hats off to every single one - God bless you all.

Reply from Alex Hartles, Operations Manager at Autumn House Nursing Home

Dear Anne, thank you for your kind words, all the Autumn House care team try to go above and beyond when delivering care and helping families through a difficult time. Once more, thank you for taking the time to place the review. Yours faithfully.


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Review from Helen H (Daughter of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Autumn House for palliative care after seventeen weeks in hospital. The care and attention she received at Autumn House was exceptional. All staff from nurses, carers, managers, housekeepers, laundry staff were so welcoming, kind and efficient in the care of my mum.
I particularly
noticed the calm and peaceful atmosphere. All the staff seemed to enjoy their roles and were supportive to my dad and I. Cannot fault the high standard of care.

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Review from Trevor L (Husband of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was at Autumn House for three weeks for palliative care.
The standards were very high and the care given was excellent.
After a long spell in hospital the privacy was appreciated and the kindness of every member of staff encountered. Not only caring for my wife but supportive of me and my
daughter.
Nothing but praise for this establishment. Thank you.

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Review from Christopher A (Son of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff at this nursing home.

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Review from G G (Son of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family could not be happier with the care my mum is getting she is been well looked after by the wonderful staff. The home is beautiful and kept lovely and clean. We just wanted to express our gratitude for the care, nursing and catering that Mum received in your lovely care home.

Reply from Alex Hartles, Operations Manager at Autumn House Nursing Home

Thank you for your lovely words. This means a lot to everyone at Autumn House. It is a pleasure to care for your mum.


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Review from Denise G (Mother of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very well looked after and cared for over the three years she was in the nursing home. The staff were all fantastic and she enjoyed staying there. I cannot express how much I loved the staff for taking care of Mum, especially the last few weeks of her life and will miss them all. As a thank
you, we donated money from Mum's funeral to the residents' activities.

Reply from Alex Hartles, Operations Manager at Autumn House Nursing Home

Thank you for your lovely words. It was a pleasure to care for your mum and she is missed greatly by the staff. Also thank you for always supporting the home and for your donations. You will always be a part of the Autumn House family.


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Review from Linda T (Daughter of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Autumn House Nursing Home for three months. During this time she has received good care, the staff are excellent in looking after her needs on a daily basis.
Since she has been there she has become more settled and happy in herself. The home is exceptionally clean, her room is warm
and welcoming with a nice view over fields.
The food there is good quality and the menu is varied. I would have no hesitation in recommending Autumn House to anyone considering it as an option for a loved one.

Reply from Alex Hartles, Operations Manager at Autumn House Nursing Home

Thank you very much for your kind words. We are really pleased Autumn House is meeting your high expectations. Please speak with the care manager if you ever have any questions or concerns.


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Review from J S (Wife of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Autumn House is a lovely care home, it's a caring place. Carers are one in a million.
I would recommend this care home to anyone.

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Review from M P (Son of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum transferred to Autumn House 12 months ago due to her previous care home stating that they could not meet her needs. Autumn House staff helped her settle in and have maintained her fluids and nutrition. Mum is well cared for and as I visit 5 days a week, I see the care she and the other residents
receive, which is professional and caring.

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Review from G B (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum feels content here. All of the staff are very kind caring and friendly. The home is very well decorated and clean creating a very pleasant atmosphere, although Mum's bedroom is in need of decoration. We are very happy with the way Mum is being looked after.

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Review from Jackie E (Niece of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie sadly passed away in Autumn House Nursing Home on 10th October, following a long period of living there. I am a registered nurse and have worked in the NHS as such for forty-two years. I was so impressed to see the nursing standards we were taught all those years ago were in place in this
home. The staff were caring and supportive of both my auntie and the family alike. The care she was given was excellent. She was treated with dignity throughout, turned two hourly, beautifully clean and presented and actual oral care was performed every 30 minutes. I haven’t seen this happen for many years when visiting family in the main hospital. The home was welcoming, the staff obviously knew my auntie well, they came in regularly when we were visiting just to check we were ok. The whole ethos of care was excellent in the end-of-life situation.
Thank you all for your care, keep up the good work.

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Review from Debra B (Daughter of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Autumn House since April, and I feel that she has settled in. Autumn House is a calm, clean and hospitable environment. All the staff are really friendly and caring towards Mum and ensure that all her needs are met. Nothing is too much trouble. It is lovely to visit Mum and chat with
staff and visitors. Our friends and family who have visited, have been positive about Autumn House.
I only wish that I had known about Autumn House when Mum needed respite care earlier this year.

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Review from A G (Great-granddaughter of Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, friendly staff and supportive senior leadership team.
Very beautiful and functional design.
Responsive polite service always listened to what the family had to say. Good communication and honesty, direct but supportive with family especially towards the end.

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Review from Shazz C (Friend of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty is in Autumn House Nursing Home. As soon as you walk in you can feel the warmth of the place and there was a fabulous welcome at the door. Staff are super friendly and nothing's too much trouble, no matter what you ask, they're always on hand. Rooms are fabulous and clean and it’s looking even
better with all the new decor, well pleased.

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Review from N G (Granddaughter of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff always went the extra mile for my nan who was there for three years, everyone was always very friendly and assisting. She was always encouraged to take part in new activities that she would have never done before which was really nice to see.

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Review from Jackie D (Relative of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly staff and very welcoming to the whole family. All the family have said what a wonderful place and excellent care. Where the residents are well catered for and a lot of events for them to do. The manager is so helpful and genuinely caring.

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Review from Jeff B (Son of Resident) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and myself were exceptionally pleased at the care and attention my mum received during her nineteen months as a resident in Autumn House Nursing Home. All staff were very kind and considerate and Mum looked upon them as family.

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Review from Del W (Son-in-law of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a clean, bright and welcoming environment, patient rooms are a good size providing adequate space for 2-3 visitors comfortably.
All the staff portrayed happy, kind and caring attributes and always made time for both patients and visitors.
Our experience was brief over 3 weeks of palliative
care, I cannot praise all the staff at all levels enough.
A most difficult time was dealt with great care and kindness, with excellent communication.
Thank you all.

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Review from Clive K (Respite Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I used Autumn House for a four week respite stay and found that the home, in general, gave me an experience superior to what I had expected. All the staff, without exception, provided everything I needed and I would have no regrets in recommending this home to anyone.

Reply from Alex Hartles, Operations Manager at Autumn House Nursing Home

Dear Clive,
Thank you for taking the time to write the review; I will give feedback to the staff with your kind thoughts and compliments.


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Review from M K (Wife of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Autumn House were able to accommodate my husband at relatively short notice. I personally found management extremely informative and supportive whilst we were in a situation of dire need. My husband has told me that the nursing and care staff were extremely efficient, friendly and made him feel at ease
and happy. Should the situation ever arise where he requires permanent nursing care, Autumn House is where he would like to be.

Reply from Alex Hartles, Operations Manager at Autumn House Nursing Home

Dear Clive,
Thank you for taking the time to write the review; I will give feedback to the staff with your kind thoughts and compliments.


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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Autumn House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Autumn House Nursing Home is calculated as follows: ( (196 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Autumn House Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Autumn House Nursing Home

What types of Care is Autumn House Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Autumn House Nursing Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Autumn House Nursing Home have?

There are 53 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Autumn House Nursing Home?

Near Public Transport, Lift, Wheelchair Access, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Autumn House Nursing Home to the centre of Stone?

0.5 mile(s) as the crow flies, distance by road may be significantly further.