Autumn House Nursing Home

37 Stafford Road, Stone ST15 0HG
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9.9 47 Reviews
  • Autumn House Nursing Home, Stone
Autumn House Nursing Home is a 67-bed en-suite nursing home situated in the heart of Stone, Staffordshire.

It primarily provides nursing care but also offers residential care for self-funding residents.
This dual capability allows the home to adapt to residents’ changing needs, ensuring they receive appropriate and continuous care as their requirements evolve.

Visits are encouraged and the care manager will gladly show you around so you can see the quality of the care that residents receive and how the team at Autumn House could support you.

The home's six Core Values of Care to ensure that staff, residents, and their loved ones can be confident in the care provided. These are:
•        Dignity
•        Choice
•        Privacy
•        Independence
•        Rights
•        Fulfilment

Northgate Healthcare purchased Autumn House in 2018.

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Care Provided by Autumn House Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Julie Wrighton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Autumn House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £2,000
    • Self-Funded Residential Dementia Care £1,250 – £2,000
    • Self-Funded Nursing Care £1,350 – £2,000
    • Self-Funded Nursing Dementia Care £1,400 – £2,000
    • RESPITE Self-Funded Residential Care £1,250 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £2,000
    • RESPITE Self-Funded Nursing Care £1,349 – £2,000
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £2,000
  • (these prices are only a guideline, please contact Autumn House Nursing Home to find out the exact price for your requirements)

Facilities

  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Autumn House Nursing Home Reviews (47)

Total of 47, showing 41-47
9.9

Autumn House Nursing Home has a Review Score of 9.9 (9.855) out of 10, based on 20 reviews in the last 2 years. Over all time Autumn House Nursing Home has 47 reviews.

Overall Experience

  • 33
  • 11
  • 0
  • 2
  • 1

Date Published

47
1
4
20
27

Review from Andrew P (Son of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very difficult to review as have not been able to enter the home until this month, but it does appear that Mum has been very well looked after and entertained well. The home has some excellent, reliable, and devoted staff who deserve our sincere thanks. I don't know about the food and drink as I don't
see what she eats. Hoping to be able to have more visits soon and to be able to bring in her new great-grandchild and dog.

Reply from Alex Hartles, PA to Directors at Autumn House Nursing Home

Thank you for reviewing Autumn House Nursing Home. We really appreciate your feedback and really kind words towards the dedicated team. As restrictions ease it would be great for your mum to meet her new family members. Best wishes, Alex Hartles.


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Review from Belinda T (Daughter of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad arrived at Autumn House from hospital during Covid in 2020. We weren't allowed to visit or settle him in. The activities staff were amazing and ensured we had regular Skype calls so we could monitor him. The nursing staff updated me when there were any serious issues and I have always felt comforted
by the overall approach of the admin staff. I had to put blind faith in Autumn House but they seem to have delivered in these very trying, difficult times.

Reply from Alex Hartles, PA to Directors at Autumn House Nursing Home

Thank you for writing this lovely review about Autumn House Nursing Home and for taking the time to write this. We really appreciate the support especially over this difficult period and putting the trust in the team to deliver the best quality of life for your dad. Best wishes Alex Hartles.


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Review from D P (Daughter of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was placed here from hospital and was placed on the residential floor at first. She was very unsettled at first but then was moved up to the nursing floor where she settled down straight away. The care she has had has been very good so far. The only problem is that she's had a few falls. I've been
kept informed of any health concerns most of the time. A few niggles but the staff are very helpful. In particular, the activities coordinator who sadly left.

Reply from Alex Hartles, PA to Directors at Autumn House Nursing Home

Thank you for taking the time to write this kind review about Autumn House Nursing Home. We are glad to hear that your mum has settled down after being moved to the nursing floor and that the care being received is of a high quality. However, we are sorry to hear about your mum's falls but we hope the home has found a solution to prevent this from happening again and that the home continues to communicate clearly with you. Any issues please do not hesitate to contact management or Head Office. Best Wishes Alex Hartles.


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Review from Janice B (Daughter of Resident) published on 12 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was brought to Autumn House for her end of life care. I cannot thank the care staff enough for the kindness, compassion and dignity they showed her in the short time she was there. My husband and I were also treated so well. The kindness we were shown was beyond any expectations. I'm sorry Mum could
not have been at Autumn House for a longer period of time as it was an absolute pleasure to visit there. We will miss the staff there, in the short period of time there we made special friends.
Thank you all so very much, you are very special people and Autumn House is a very special place, you are all worth you're weight in gold. Bless you all.

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Review from Angela C (Daughter of Resident) published on 19 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. Having moved my mother here from another home, let’s say this is like a five-star hotel. She has a lovely room with her own toilet which she didn’t have before. The care is excellent there are plenty of staff on and always at hand if she needs anything. She is kept clean and
tidy and is treated with dignity. She is in a safe and happy environment and well cared for. Well done and thank you to all the staff.

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Review from Lesley P (Daughter of Resident) published on 31 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had to go in for respite, her diet was very poor and the catering staff were very good at catering for her needs sometimes, cooking special meals for her. The care staff were very supportive and helpful and information was passed to me promptly if I asked. I would highly recommend this home.
The new owners are making great leaps in getting the home up to a very high standard and are on hand to talk to.

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Review from Sally O-T (Sister of Resident) published on 29 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister, a wheelchair bound stroke victim, always feels safe here: she says on returning and seeing familiar faces of staff and residents, "Ah, home again!" Earlier this year she was listened to in a difficult situation when, because of her disability, her views might have been discounted; the same
goes for when she speaks up at Resident and Staff Meetings.
Now she is terminally ill, she has expressly stated her wish to spend her last days here. Her care is professional but personalised; it is careful and loving. I, as her next of kin, feel great confidence in Autumn House.

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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Autumn House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Autumn House Nursing Home is calculated as follows: ( (196 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Autumn House Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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