Free on drive or on road parking
Barton House has a Review Score of 7.1 (7.072) out of 10, based on 2 reviews in the last 2 years. Over all time Barton House has 2 reviews.
Review from S M (Wife of Resident) published on 31 January 2024
Submitted via Postal Card •
Report
Reply from Lucia, Manager at Barton House
Thank you for dedicating time to share your review; your feedback is genuinely appreciated. Our team deeply cares for every resident and consistently strives to provide the highest quality of care. It brings me immense joy to pass on your kind words to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P T (Son of Resident) published on 11 October 2023
Submitted via Website •
Report
Reply from Lucia, Manager at Barton House
Thank you for taking the time to write us a review. We appreciate any feedback we receive and ensure it is shared with the team. Thank you for making me aware you had to help find a member of staff to help with one of our residents, I will look into this. It was great meeting you too and remember we are always here if you have any questions or need to talk to anyone regarding the care of your mother.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 7.1 (7.072) out of 10 for Barton House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.7 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.739 for Barton House is calculated as follows: ( (17 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 23 Ratings = 3.739
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.333 Points relating to the number of positive Reviews for Barton House is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3. 1 Positive Reviews ÷ 3 = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Manager
Joined: 2011
Registered Manager Rachel has worked in care since the age of 16. She started as a Carer before becoming a Senior Carer, then Supervisor and Manager.
Qualified with the Level 5 Managers Award, Rachel is proud to be able to care for people with complex care needs and those who may have experienced failed placements elsewhere. Rachel prides herself in being an active listener and emotionally present with all of her residents and team.
Job Title: Care Assistant
Joined: 2018
Gillian is one of a team of Care Assistants at Barton House, always on hand to help with the needs of the residents.
Job Title: Chef
Joined: 2017
Angie and her team cook fresh, homemade meals from the kitchen at Barton House every day.