Branston Court Care Home has a Review Score of 8.7 (8.677) out of 10, based on 7 reviews in the last 2 years. Over all time Branston Court Care Home has 78 reviews.
Review from A W (Daughter of Resident) published on 19 March 2025
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Overall Experience
4.0 out of 5
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Review from Christine J (Daughter of Resident) published on 13 March 2025
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Overall Experience
5.0 out of 5
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Review from C B (Daughter of Resident) published on 12 November 2024
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Overall Experience
4.0 out of 5
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Review from C E (Daughter of Resident) published on 6 November 2024
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Overall Experience
3.0 out of 5
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Review from Susan B (Daughter of Resident) published on 1 November 2024
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Overall Experience
5.0 out of 5
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Review from J Q (Daughter of Resident) published on 6 August 2024
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Overall Experience
5.0 out of 5
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Review from Chris W (Son of Resident) published on 29 July 2024
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Overall Experience
5.0 out of 5
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Review from Tracey M (Daughter of Resident) published on 23 March 2023
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Overall Experience
5.0 out of 5
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Review from B Y (Wife of Resident) published on 1 March 2023
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Overall Experience
5.0 out of 5
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Review from Sandra N (Friend of Resident) published on 23 February 2023
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Overall Experience
5.0 out of 5
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Review from P H (Wife of Resident) published on 10 August 2022
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Overall Experience
5.0 out of 5
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Review from Alison P (Daughter of Resident) published on 10 August 2022
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Overall Experience
5.0 out of 5
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Review from J B (Daughter of Resident) published on 23 June 2022
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Overall Experience
5.0 out of 5
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Review from Patricia H (Wife of Resident) published on 16 June 2022
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Overall Experience
5.0 out of 5
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Review from Heather H (Daughter of Resident) published on 7 June 2022
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Overall Experience
5.0 out of 5
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Review from Richard B (Son of Resident) published on 30 May 2022
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Overall Experience
5.0 out of 5
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Review from J M (Daughter of Resident) published on 17 May 2022
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Overall Experience
5.0 out of 5
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Review from R H (Son of Resident) published on 4 November 2021
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Overall Experience
5.0 out of 5
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Review from I L (Son of Resident) published on 7 October 2021
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Overall Experience
5.0 out of 5
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Review from John B (Son of Resident) published on 1 September 2021
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Overall Experience
5.0 out of 5
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The Review Score of 8.7 (8.677) out of 10 for Branston Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.410 for Branston Court Care Home is calculated as follows: ( (47 Excellents x 5) + (24 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 83 Ratings = 4.41
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.267 Points relating to the number of positive Reviews for Branston Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 6 Positive Reviews ÷ 9 = 0.667
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 May 2019
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Job Title: Home Manager
What does ‘kindness’ mean to you?
“To me, it means being person-centred and caring for residents both individually and holistically.”
As a Registered Nurse and specialist in Adult Nursing, Ruth has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.
Having worked in the care sector for many years, Ruth closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked why she originally chose to work in the care sector, Ruth said:
“It was because I love caring for people. It’s something that started when my grandad was poorly when I was eight and I needed to help put his socks on, I took real pride in caring for him. I’ve never worked in any other sector.”
When asked what she enjoys most about her role, Ruth remarked:
“I enjoy leading my team and encouraging them to create great things, plus I love working in a family-friendly environment”.
Ruth has also achieved much outside of work, with her proudest achievement being a mother to two sons. Outside of work, Ruth enjoys spending time with her husband and two boys, especially taking them to play for their football teams. She also enjoys watching Derby County.
If you would like to find out more about Branston Court, Ruth would be delighted to have an informal discussion with you to answer any questions and provide further information.
