Branston Court Care Home

Branston Road, Burton-on-Trent DE14 3DB
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8.7 78 Reviews
  • Branston Court Care Home, Burton-on-Trent
Branston Court Care Home, situated in a peaceful residential community in Burton on Trent, Staffordshire, supports older people to lead their best lives with personalised nursing and residential dementia care.

Bonded by a shared commitment to delivering the highest quality care to residents, every member of the care team strives to ensure residents truly feel at home at Branston Court. While the care team design a comprehensive activity programme, supporting residents to continue enjoying the things they love to do, the catering team curate a menu enriched with delicious and nutritious food to suit all preferences and dietary requirements.

A sense of community encompasses Branston Court. As well as encouraging residents to socialise amongst one another and welcome friends and families to visit any time, the team also support residents to get involved with the community in Burton on Trent, ensuring they have the opportunity to maintain those all important connections.

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Care Provided by Branston Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ruth Thomson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Branston Court Care Home Reviews (78)

Total of 78, showing 21-40
8.7

Branston Court Care Home has a Review Score of 8.7 (8.677) out of 10, based on 7 reviews in the last 2 years. Over all time Branston Court Care Home has 78 reviews.

Overall Experience

  • 52
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Date Published

78
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71

Review from L M (Daughter of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for 12 months and I'm very happy with her care. I know she loves it here. They have also supported me.

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Review from Melanie M (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Branston Court confused, lonely and losing weight. The staff have been incredible; they are kind, thoughtful and genuinely care. I am informed regularly about Mum's health and wellbeing, and thanks to their expertise and nurture, she is happy and gaining weight - I cannot thank them enough!

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Review from P B (Friend of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing, wonderful care with respect and empathy. The staff are always willing to let me know how my friend has been. Again a most amazing establishment. Thank you, so well organised and managed with residents the most important people.

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Review from A M (Son of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Branston Court Care Home are doing an excellent job looking after my mum who is now over 100 years old.

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Review from Sarah M (Daughter of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was determined to try and get Mum a place at Branston Court because it has such a great reputation and it was highly recommended by a family friend. As soon as we walked into meet the manager on the first day (a few days before Mum's place was confirmed), I knew Mum would be looked after and cared
for. The staff were friendly and welcoming. Mum has now been here for 3 days and she is starting to eat again and mobilise. Nothing is too much trouble for the staff who all genuinely want Mum to flourish again.

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Review from S P (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After receiving a recommendation from a neighbour we approached Branston Court and were very pleased with the professional manner especially in relation to covid restrictions. As a result, dad moved in and is settled and happy. We feel all the staff involved with dads care are willing to go the extra
mile. Nothing is too much trouble. I would have no hesitation in recommending Branston Court.

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Review from Julie H (Wife of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Husband admitted from another care home where he was not happy. Branston Court are brilliant - the staff have been so nice and polite. The home manager is fantastic. I could not want better care for my husband.

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Review from S B (Son of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and settled, she enjoys the activities very much. I am very pleased with how she is treated and the staff are great.

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Review from Lilian P (Resident) published on 21 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent. The meals are very good and on time. Also, the staff are very pleasant and helpful. I would recommend Branston Court Care Home to anyone who could be a bit nervous about staying here.

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Review from A M (Daughter of Resident) published on 13 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to express my thanks and appreciation to all the night staff who were wonderful to mum during her last night.

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Review from C D (Son of Resident) published on 28 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we first came to Branston COurt we were welcomed in a professional manner by the manager and staff. It was clear it was a well-run establishment. On bringing our dear one in we were again made to feel reassured. Since lockdown, we have been even more impressed by the care, love and dedication shown
to my mother and to us by the manager and her staff. We are lucky and happy mother is in such good hands. Thank you all.

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Review from Helen W (Daughter of Resident) published on 13 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff who took time to get to know Mum. They were very gentle and attentive to Mum's needs and always supportive of our visits at such a difficult time. Allowing us to have a ground floor window room meant we spent Mum's final weeks able to see her and spend valuable time together after
ten weeks apart.

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Review from Janet B (Wife of Resident) assisted by family/friend published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first visited my husband on his first day here I cried because he was so happy and settled. The staff are so caring and treat him with respect and dignity. The past few months have been difficult for us both but it is like a home from home. Finally this week with a lot of help from the manager
his placement has been confirmed which has been a big worry and made me feel poorly. The sympathetic manner in which we as a family are always treated is so very much appreciated.

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Review from Jackie B (Daughter of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day Dad came to Branston Court from leaving hospital, he settled straight in thanks to the manager and her amazing staff. To get |Dad's placement made permanent here she has gone over and above to help us get Dad's placement confirmed. It really is a family here. The staff care so much and
have so much patience it's lovely. Not only do all my dad's family think this way all of Dad's friends that come to visit all say how nice it is and have changed their views on nursing/care homes. Cannot praise everybody enough.

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Review from Gavin S (Son of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad admitted to emergency respite over an hour away. Called in and spoke to the Manager who helped me secure him in a bed in Branston. She was very helpful with social services and the other home. So grateful for her help. Dad now settling in. The home appears very clean and meals and home seem perfect.

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Review from Kevin H (Son of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having now visited Branston Court on two occasions, I find the care home to be extremely friendly and very clean and certainly far superior to several others I visited in this local area. Credit where credit is due.

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Review from Stacey W (Daughter-in-law of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law was so upset about not being able to meet her mum's needs at home but coming to Branston Court has been a godsend. The care and understanding all staff give, not just to our mum, but to the family too, is five-star. Involving the whole family, especially her daughter, has been a massive
help.

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Review from Shaun T (Cousin of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression of the home was it is friendly, welcoming and spotless and cleanliness. The food looked good - the overall feeling was very impressive and warm.

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Review from R F (Nephew of Resident) published on 9 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was looking for a new care home for my aunt who has had a poor experience at a previous home. Emotions have run high and tears have been shed. All of this was put in the shade by Branston Court. The staff and management interacted well with support and understanding. Their kindness and compassion given
to my Aunt have been overwhelmingly positive which already shines in my Auntie's face, which is already looking forward to the future.

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Review from M G (Daughter of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff are so approachable. Mum settled straight away.

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Current Review Score: 8.7 (8.677)

Overview of Review Score

The Review Score of 8.7 (8.677) out of 10 for Branston Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.410 for Branston Court Care Home is calculated as follows: ( (47 Excellents x 5) + (24 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 83 Ratings = 4.41

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.267 Points relating to the number of positive Reviews for Branston Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 6 Positive Reviews ÷ 9 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Ruth

Ruth Thomson

Job Title: Home Manager

What does ‘kindness’ mean to you?


“To me, it means being person-centred and caring for residents both individually and holistically.”


As a Registered Nurse and specialist in Adult Nursing, Ruth has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for residents.


Having worked in the care sector for many years, Ruth closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked why she originally chose to work in the care sector, Ruth said:


“It was because I love caring for people. It’s something that started when my grandad was poorly when I was eight and I needed to help put his socks on, I took real pride in caring for him. I’ve never worked in any other sector.”


When asked what she enjoys most about her role, Ruth remarked:


“I enjoy leading my team and encouraging them to create great things, plus I love working in a family-friendly environment”.


Ruth has also achieved much outside of work, with her proudest achievement being a mother to two sons. Outside of work, Ruth enjoys spending time with her husband and two boys, especially taking them to play for their football teams. She also enjoys watching Derby County.


If you would like to find out more about Branston Court, Ruth would be delighted to have an informal discussion with you to answer any questions and provide further information.