What types of Care is Bradwell Hall Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bradwell Hall Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bradwell Hall Nursing Home have?

There are 103 Single Rooms and 12 Couples/Companion Rooms.

What are the Facilities & Services at Bradwell Hall Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bradwell Hall Nursing Home to the centre of Newcastle-under-Lyme?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Bradwell Hall Nursing Home, Old Hall Drive, Bradwell, Newcastle-under-Lyme, Staffordshire ST5 8RQ

Bradwell Hall Nursing Home

Old Hall Drive, Bradwell, Newcastle-under-Lyme ST5 8RQ

8.5 19 Reviews

Funding & Fees Guide for Bradwell Hall Nursing Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Television point in own room

Wheelchair Access

Order by:

Review from Rebecca P (Niece of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience

My aunt was in Bradwell Hall Nursing Home for fifteen months. Although she wasn't well, the staff did everything they could to keep her comfortable and happy. They also looked after my uncle when he visited. She was in Keele block and some of the staff had been there for several years. They were experienced

and organised. Any concerns or questions were always noted and passed on to the team and my aunt was accompanied by a carer when she had to go to hospital.

Reply from Marianna Whittaker, Marketing & Events Cordinator at Bradwell Hall Nursing Home

Thank you for such a lovely review, we will pass on your comments to our Keele team, they will really appreciate your feedback.

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Review from H L (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience

Thank you for looking after my father. Your care and attention were much appreciated by the family. It could not have been excelled.
You listened to the family's concerns and acted on them.
The staff were friendly and caring and their leadership was excellent.

Reply from Marianna Whittaker, Marketing & Events Cordinator at Bradwell Hall Nursing Home

Thank you so much, for your review. We really appreciate you taking the time to share such caring thoughts. We will relay these to the staff who cared for your father. Thank you again.

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Review from Lisa B (Daughter-in-law of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience

My mother-in-law had palliative care at the Keele Unit of Bradwell Hall for the last week of her life. This was a sad and stressful time for the family. The staff at Bradwell Hall were caring, efficient and respectful during this difficult time. The nursing and personal care was of a good standard and

ensured that my mother-in-law remained as comfortable as she could be at the end of her life.

Reply from Marianna Whittaker, Marketing & Events Cordinator at Bradwell Hall Nursing Home

Thank you so much for your review, we are very happy you were happy with the service you received.

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Review from Patricia C (Daughter of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience

The care for my mother has been excellent in every department. The staff are always polite, caring and happy to help in any way. Management is quick to contact us if they are concerned about a situation.

Reply from Marianna Whittaker, Marketing & Events Cordinator at Bradwell Hall Nursing Home

Thank you for such a genuine and honest review; our staff really appreciate your comments.

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Review from John W (Son of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience

Our dad has just passed away and three staff members in particular and all the other members of staff have been absolutely great, not just with Dad but all members of our family. Nothing was too much, they went over and above for Dad and for us all. Our love and thank you.

Reply from Marianna Whittaker, Marketing & Events Cordinator at Bradwell Hall Nursing Home

Thank you so so much for such a lovely review, we have passed your comments on to our staff and they really appreciate it.

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Review from A E (Son of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience

Care for my mother is good. The room has been recently decorated throughout at the family's expense, new wardrobes, carpet and wallpaper. The state of the room was the only issue, it was very drab looking.

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Review from Jane H (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience

I cannot fault the care given to my mum at the home. My mum gets amazing care from brilliant staff, who always treat her with dignity and understand the care she needs, which can be challenging at times. We are always kept up to date on how she is doing and can approach anyone/anytime, if we have any

questions or concerns. A great home with great staff!

Reply from James Twigge, Director at Bradwell Hall Nursing Home

Thank you so much for a heartfelt review, we really appreciate it, we will pass on your lovely comments to our staff.

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Review from Fiona W (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience

The staff are very helpful. Nothing is too much trouble. They make drinks and always somebody about. Thought about asking for a job, that's how caring they are. A bit old-fashioned in the room, but the care is excellent.

Reply from James Twigge, Director at Bradwell Hall Nursing Home

Thank you so much for your review, we will pass your kind words on to our staff. We are in the process of decorating so hopefully those rooms will be next.

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Review from Emma C (Granddaughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience

After my lovely nan had numerous falls and being in and out of hospital, when we first went to look at Bradwell, we were amazed! Lovely layout! Management is really informative! As my nana moved in, she still had a few falls, but the staff have been amazing with her! Moved her to a room closer to the

nurse's station! Constantly prompting her with her food and fluids! We can’t fault the staff and would like to thank everyone at Bradwell and on the Chester unit for the continuous support!

Reply from James Twigge, Director at Bradwell Hall Nursing Home

Thank you so much for such a lovely review, our Chester staff will really appreciate it.

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Review from Deborah H (Daughter of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience

My mum and our family were welcomed warmly from the beginning and throughout my mother's stay. The staff there were really friendly, experienced and professional. They kept the family up to date with all the care Mum received and I, for one, was extremely grateful for their care, advice and reassurance.

My mum felt very well looked after and most importantly, safe. The staff here are very special people.

Reply from James Twigge, Director at Bradwell Hall Nursing Home

Thank you for such a lovely review; we really value your input and will pass your comments on to our staff.

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Review from Jason E (Son of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience

My mother has been a resident of Bradwell Hall Nursing Home, for almost three years now.
All the staff go out of their way to provide the best care possible. My mother's dementia mood seems a lot calmer since she has been a resident, as they know how to focus on her needs in a professional way.
I

cannot thank the staff enough for being so loving and caring to my mother.
I would recommend Bradwell Hall Nursing Home to anybody considering it 150%

Reply from James Twigge, Director at Bradwell Hall Nursing Home

Thank you for this lovely review we really appreciate it

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Review from Robert G (Son of Resident) published on 18 October 2018
Submitted via Website • Report

Overall Experience

My mum was only a resident in Audley unit for a few months before she passed away, but I cannot fault the care she received. Whatever she required it was never too much trouble, any time day or night.
My mum commented to us the staff were amazing. She was so content and safe.
All the staff from care,

nursing, hairdresser, activities, cleaner and reception always had time for a chat which made my mum feel at home.
Once again many thanks for the excellent care my mum received at Bradwell Hall, Audley Unit.

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Review from Peter O (Friend of Resident) published on 8 November 2017
Submitted via Website • Report

Overall Experience

I visit Bradwell Hall to play cards with my friend weekly. The staff are always really pleasant and make sure we have a lovely quiet area to sit at each time. His room appears nice and meets all his requirements, the furniture is provided but my friend decided he wanted to bring some of his own from

home.
I usually avoid coming at meal times but I have been told the food is really nice and there are a few different selections on offer.
The pub is really nice, it is decorated to seem like a lovely pub that you would have found on the corner of your street in the 70's. I think it is a lovely touch if you are missing little trips to the pub and is in keeping with the majority of ages. Overall I would highly recommend Bradwell Hall.

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Review from Mandy D (Friend of Resident) published on 25 October 2017
Submitted via Website • Report

Overall Experience

Hello, we visit our friend in the Keele Wing of Bradwell Hall weekly, he seems to really like it, He really enjoys going to the in-house pub and watching the football on the television. He enjoys all his meals and has mentioned the staff are really pleasant and lovely. He has also made some terrific

friends during his stay. I personally think it is lovely and clean and a really nice place to stay if you require care.

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Review from M A (Granddaughter of Resident) published on 16 October 2017
Submitted via Website • Report

Overall Experience

My grandma and grandpa have been living at Bradwell Hall for a short time, my grandma always enjoyed dancing she has been suffering from depression for a short time. Since she became a resident she has improved greatly, she is never bored, whenever I have visited there are always crafts to do and entertainer

visiting. They had a Strickland night which she really enjoyed and my grandpa enjoyed too as they both love watching it. My grandpa is a very fussy eater but has never once complained about the food. He is always given different choices and the staff are really nice and helpful. It's a lovely place to visit.

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Review from M A (Granddaughter of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience

My grandmother suffers from mental health problems and her care at Bradwell Hall has been excellent. I have seen her become more active and aware since becoming a resident. The staff are really caring and helpful and she has slowly regained her appetite.
I think the redecoration has really helped

too.

Reply from James Twigge, Director at Bradwell Hall Nursing Home

Many thanks for your review. Best Regards

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Review from Cynthia M (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience

My mother was a resident on the Chatterley Unit of Bradwell Hall Nursing Home for just over two years. During that time, she received excellent care from the manager and staff on that unit. My mother died on the 29th June 2016 and during the last week of her life, she received the utmost care and attention

anyone could expect. Indeed I stayed consistently with my mother for that week and I would not have got through a very sad time had it not been for the kindness and understanding shown by everyone in the unit.

Reply from James Twigge, Director at Bradwell Hall Nursing Home

Thank you, Cynthia, for your lovely comments. Kind Regards.

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Review from H T (Relative of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience

An excellent nursing home. I cannot fault them. Passionate owners and staff who have the residents care and best interests at heart. The new build looks lovely and the unique addition of a pub is popular with residents and offers them a lovely social aspect to being in the nursing home. Staff were polite

and helpful. The home was clean, well kept with some beautiful gardens which some of the resident enjoy sitting out in, in the summer.

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Review from Jo (Daughter of Resident) published on 15 February 2016
Submitted via Website • Report

Overall Experience

This is an excellent care home. Clean, efficient and well run with caring staff. We always felt my Mother who was in Audley Ward was treated with dignity until she passed away and all the staff were excellent. We were always consulted and all our needs and requirements were met. I cannot praise Bradwell

Hall Nursing Home highly enough at a very difficult and emotional time for the family.

Reply from James Twigge, Director at Bradwell Hall Nursing Home

Many thanks for your review.

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Meet the Team (11)

Edward Twigge

Job Title: Director

Joined: 1988

Edward is company director and owner of Bradwell hall Nursing Home

James Twigge

Job Title: Company Director

Joined: 2000

James is company director of Bradwell Hall Nursing Home

Michael Twigge

Job Title: Company Director

Joined: 1988

Mike is Company director of Bradwell Hall along with his brother James , cousin Edward and SisterJulie

Julie Carson

Job Title: Company Director

Joined: 1988

Julie Carson previously Twigge is a company director at Bradwell hall nursing home

Karen Spooner

Job Title: Care Home Manager

Joined: 2023

My name is Karen, and I am the Home Manager at Bradwell Hall, where I have been in post since December 2023. I have dedicated my career to the care sector, beginning in 1998 after college and completing my nursing qualifications in 2007. Since then, I have worked extensively with adults with complex needs, including formal mental and physical health diagnoses. By 2009, I had progressed into my first leadership position, where I began honing my skills in care management.

Throughout my career, I have remained passionate about providing individualised, person-centred care. My approach is to support each individual based on their unique needs and abilities, rather than focusing solely on diagnoses. As a manager, I believe it is essential to know the ladies and gentlemen who reside at Bradwell Hall personally; we are like a family. I also maintain strong clinical oversight of their care, which allows me to ensure that my team has the support they need to deliver the highest standards of care to every resident.

Clare Kearns

Job Title: Head Housekeeper

Joined: 2014

Hi, my name is Clare and I’m the head housekeeper at Bradwell Hall Nursing Home.

My role is assisting the housekeeping team on a daily basis with all general duties of housekeeping, including carpet cleaning, laundry, deep cleans, maintaining the cleanliness of bathrooms and communal areas and making sure residents’ rooms are turned out to a high standard. Due to the nature of my job, I assist on 8 units across the home and get the chance to get to know all the residents and have a daily catch up, which puts a smile on their faces. I get great pleasure in assisting the care team and always happy to help.

Hannah Booth

Job Title: Keele & Breward Suite Manager

Joined: 2024

Hello, my name is Hannah and I am the unit manager of the Keele and Breward unit. I started working at Bradwell Hall in January 2024. My experience includes working in a nursing home and various wards in acute medicine and Emergency care within the NHS as a nurse and ward Sister before moving to Bradwell Hall.
Whilst working on the various wards I gained valuable knowledge and skills on a variety of sectors that are beneficial to the home. My passion was in elderly medicine and neurological/ stoke care where I gained a lot of experience in palliative/ end of life nursing care and became the link nurse for both palliative care and NG/PEG care.

I have a passion for person-centred elderly and Nursing care and feel that my approachable attitude and skills have a positive impact on the residents and team.

Michelle Wooding

Job Title: Audley Suite Manager

Joined: 2024

Hello, my name is Michelle Wooding, and I am the Manager of the Audley Unit here at Bradwell Hall Nursing Home. I grew up in the beautiful Isle of Man, and I’ve had the privilege of working in the nursing profession for 29 years. I started my career as an auxiliary nurse and worked my way up, gaining experience in various roles. Over time, I progressed to senior care, then completed my nurse training, and became a Clinical Lead. I’ve also held roles as a Deputy Manager and Home Manager at another nursing home.

However, I decided to step down from my managerial role to become Unit Manager at Audley so I could work more closely with the residents. I truly love my job, and the relationships I build with both staff and residents are what make it so fulfilling.

I’ve been told by staff that I’m kind, caring, a good listener, friendly, and always willing to help. I pride myself on going above and beyond for both the team and the residents. One of our residents once said I’m “an angel without wings,” which touched me deeply and reinforced my passion for this work.

Being in a leadership role allows me to create a caring, supportive environment where both staff and residents feel valued. I’m proud to be part of such a dedicated team, and I look forward to continuing to make a positive impact at Bradwell Hall.

Tesse Duggan

Job Title: Lead Activities Co-ordinator

Joined: 2010

I’m Tess, the Activities Coordinator at Bradwell Hall Nursing Home, where I’ve proudly worked for 15 years. I began as a carer and was later promoted to my current role. Bringing joy and laughter to our residents is my passion, and I aim to create meaningful, personalised activities that brighten their days. I love spending time getting to know each resident individually, understanding their interests, and tailoring activities to make each moment special. I’m dedicated to giving 100 percent in all I do and work well with the team to ensure our residents feel cared for, engaged, and valued.

Sarah-Patricia Meharg

Job Title: Activities Co-ordinator

Joined: 2023

My name is Sarah, and I’m the Activities Coordinator at Bradwell Hall. I joined the team 18 months ago and have loved every moment with this fantastic group. I started my career as a nursery teacher, working in early education, but transitioned to working with the elderly to continue making a meaningful impact. I’ve completed various courses to enhance my skills and bring new ideas to my role. Creating engaging and purposeful activities is a passion of mine, and I’m dedicated to bringing joy and positivity to our residents every day. It’s a privilege to be part of their lives.

Marianne Whittaker

Job Title: Marketing Manager

Joined: 2016

Hello, I'm Maz , I have been in employment with The Bradwell hall Group since 2016, I first started as Marketing and Events Co-ordinator for the Huggies Nursery Group side of the business, but I now over see all the marketing, advertisements, social media, events, websites and graphic design for all four sites. I also dabble in recruitment adverts along with helping activities and reception when needed. I design all our media advertisements, along with ID cards and brochures these are all designed and produced in house by myself.

Bradwell Hall Nursing Home

Care Provided by Bradwell Hall Nursing Home

Good to Know

Funding & Fees Guide for Bradwell Hall Nursing Home

Facilities

Bradwell Hall Nursing Home Reviews (19)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Good

Bed Vacancies

Awards / Recognitions (5)