Bridge, Burton and Trent Courts - Towerview Care

17/19 Ashby Road, Burton-on-Trent DE15 0LB
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7.3 4 Reviews
  • Bridge, Burton and Trent Courts - Towerview Care, Burton-on-Trent

Care Provided by Bridge, Burton and Trent Courts - Towerview Care

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 85 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Charlotte Bristow (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (85)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Bridge, Burton and Trent Courts - Towerview Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,500 – £2,600
    • Self-Funded Residential Dementia Care £2,500 – £2,600
    • Self-Funded Nursing Care £2,500 – £2,600
    • Self-Funded Nursing Dementia Care £2,500 – £2,600
    • RESPITE Self-Funded Residential Care £2,500 – £2,600
    • RESPITE Self-Funded Residential Dementia Care £2,500 – £2,600
    • RESPITE Self-Funded Nursing Care £2,500 – £2,600
    • RESPITE Self-Funded Nursing Dementia Care £2,500 – £2,600
  • £2592 per week,


  • (these prices are only a guideline, please contact Bridge, Burton and Trent Courts - Towerview Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Burton and Trent Courts operates an open-door policy where guests are welcome to visit at any time. However, should a meeting with the home manager or matron specifically be required, it may be best to make an appointment.


  • Parking
  • Free parking is available


Bridge, Burton and Trent Courts - Towerview Care Reviews (4)

7.3

Bridge, Burton and Trent Courts - Towerview Care has a Review Score of 7.3 (7.315) out of 10, based on 4 reviews in the last 2 years. Over all time Bridge, Burton and Trent Courts - Towerview Care has 4 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Burton Court for over three years. The staff have always been excellent. They are extremely caring and between them, they have a lot of experience, particularly with tricky situations and challenging behaviours.
There have been a fair few changes in management over the time Mum
has been a resident but things have always been improving. The food always seems to be great, the lunches are always varied and include plenty of vegetables. A new chef started recently and now that Mum is on 'easy to eat' food, it's nice to know that the chef cares about what's on the plate and how it looks.

Reply from Emily Crossley, Lead for Business Development, Wellbeing and Marketing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to leave this review. We are so lucky to have such supportive families like yourself.


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Overall Experience  Overall Experience 4.0 out of 5

The nursing home is big with enough parking, even if at times have to park on another site. Easy to access. All staff are very kind and friendly. The home looks clean. Staff go above and beyond and offer my mum and me refreshments at times which is very kind. All staff speak to my aunt and ask how she
is. Only thing I would say, it is such a shame the bedrooms aren't bigger - my aunt's is small. The rooms need to be ensuite too, which would make the residents feel much nicer, as if they were in their own home. Especially residents like my aunt who can look after own personal care themselves.

Reply from Emily Crossley, Lead For Business Development, Marketing and Wellbeing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to leave such a lovely review. We are so lucky to have such great supportive families like yourself.


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Overall Experience  Overall Experience 3.0 out of 5

Satisfactory.

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Overall Experience  Overall Experience 4.0 out of 5

Since moving into Trent Court, we have been very happy with the care my dad has received. He is always washed and clean-shaven when we visit and I can always find out how he has eaten or how he is sleeping. I am also kept fairly well-informed on any changes or problems concerning my dad. He is treated
with care and respect. One thing that seems missing is a lack of entertainment for the residents, in-home or from external providers.

Reply from Emily Crossley, Lead of Business Development, Marketing and Wellbeing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to write such a lovely review. We are so lucky to have such supportive relatives. We have a new lead for well-being and look forward to sharing all of our exciting plans with you.


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Current Review Score: 7.3 (7.315)

Overview of Review Score

The Review Score of 7.3 (7.315) out of 10 for Bridge, Burton and Trent Courts - Towerview Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.889 for Bridge, Burton and Trent Courts - Towerview Care is calculated as follows: ( (14 Excellents x 5) + (14 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 45 Ratings = 3.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.426 Points relating to the number of positive Reviews for Bridge, Burton and Trent Courts - Towerview Care is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 3 Positive Reviews ÷ 17 = 0.176

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jun 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Bridge, Burton and Trent Courts - Towerview Care

What types of Care is Bridge, Burton and Trent Courts - Towerview Care registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bridge, Burton and Trent Courts - Towerview Care provide?

Palliative Care & Physiotherapy are other types of care provided.

How many Rooms does Bridge, Burton and Trent Courts - Towerview Care have?

There are 85 Single Rooms.

What are the Facilities & Services at Bridge, Burton and Trent Courts - Towerview Care?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bridge, Burton and Trent Courts - Towerview Care to the centre of Burton-on-Trent?

1.4 mile(s) as the crow flies, distance by road may be significantly further.