Chaseview Care Home

Water Street, Chase Terrace, Burntwood WS7 1AW
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9.8 95 Reviews
  • Chaseview Care Home, Burntwood
Chaseview Care Home, situated just outside the town of Burntwood, four miles west of Lichfield in Staffordshire, supports older people to lead their best lives with personalised nursing and residential dementia care.

Recently refurbished, Chaseview offers residents the choice of three sitting rooms and three dining areas, all specially furnished to provide a homely and comfortable environment. Bedrooms are well presented and offer residents a safe and private space to call their own. To help them to settle in, residents are encouraged to bring along their own things to personalise their bedrooms.

Across the home, each and every member of the professional care team is on hand to support residents, from the settling in process to when they've well and truly found their stride in the Chaseview lifestyle, they go above and beyond to ensure residents are happy, engaged and comfortable.

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Care Provided by Chaseview Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jennifer Khadoo (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2001

Funding & Fees Guide for Chaseview Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,015
    • Self-Funded Residential Dementia Care from £1,065
    • Self-Funded Nursing Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,117
    • RESPITE Self-Funded Residential Dementia Care from £1,172
    • RESPITE Self-Funded Nursing Dementia Care from £1,320
  • (these prices are only a guideline, please contact Chaseview Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Chaseview Care Home Reviews (95)

Total of 95, showing 1-20
9.8

Chaseview Care Home has a Review Score of 9.8 (9.815) out of 10, based on 15 reviews in the last 2 years. Over all time Chaseview Care Home has 95 reviews.

Overall Experience

  • 67
  • 22
  • 3
  • 2
  • 1

Date Published

95
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80

Review from H H (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff amazing, supportive, kind, compassionate + also humou, food superb. Cant fault anything. Absolutely recommend without hesitation. Massive thanks for the care given to mom, my sister and myself in moms final days.

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Review from C S (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked in, we felt the warmth and care in the home. Mom only spent 10 days being cared for in the home. In that time she was cherished by staff who were nursing her as she came to end of life. They kept her comfortable, additionally, my sister and I were made to feel so welcome and
encouraged to spend as much time as we wanted with her. We were made to feel part of the family and they cared for us too, ensuring we were comfortable, fed and watered! Every member of staff treated us like family. We are so grateful. Mom died peacefully, with us present. A dignified, loving and special experience. Sensitively handled.

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Review from Andrew C (Daughter of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While my mum was in the care of Chaseview Care Home, I can only commend how brilliant the overall care and protection that mum received. From the nursing staff to activities coordinators and higher, these people here take great pride in caring and have great empathy for the people in their care. I would
recommend Chaseview, 100%, for being a brilliant care home, if you were unsure. No regrets here! Thank you to all the staff for looking after my mum so well.

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Review from A S (Daughter of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom came to Chaseview in February and since settling she has become calm I can only put this down to the lovely and caring staff. Nothing is too much trouble and my Mom has all the care that she needs.
Chaseview is a 'home from home'.
I'm truly grateful my Mom resides here.

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Review from S T (Niece of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention were given to our Aunt and us. They ensured we were happy and understood all aspects of her end-of-life management and were supportive of our needs.
Very happy with the care given by the staff, gentle caring and very respectful.

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Review from S M (Daughter of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home exceeds all expectations I cannot praise it enough. The care and compassion of the wonderful staff is exceptional. Never once was I asked to wait if I asked for something to be done for my Mom, nothing was ever too much trouble. As a family, they have given us peace of mind to know she is safe
and well cared for. Mom is happy here and feels safe. Thank you for everything you do for her and us.

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Review from A P (Son of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent home, my father could not wish to be cared for by a better team.

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Review from C C (Husband of Resident) published on 22 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for almost a year. She has settled well thanks mainly to the love and care shown by all staff. I could not have asked for anything better for my wife.

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Review from Maureen C (Friend of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we visit our friend at Chaseview Care Home the staff and all who work there are very nice and friendly. They talk to you and smile.

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Review from J B (Daughter-in-law of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We always know that she is being cared for and her needs are met, actually more so than we, as a family, could now do. She is always clean and comfortable and even though she no longer communicates verbally, she definitely knows voices and clearly responds to the friendly, supportive and loving voices
of the staff here. We are so lucky that Chaseview is her home. She is content and happy here. Thank you.

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Review from V C (Daughter of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was taken into dementia care in May to Chaseview. We didn’t know what to expect and am pleased that he has settled in very well. His needs are tailored to him as an individual and the staff and management fully appreciate that each person is individual. The activity staff are joyful, the caring
staff attentive, the cleaners efficient, and the management approachable. My father has a cracking sense of humour but finds it difficult to get to know people as he is shy, the team have given him time and assurance and he is now coming out of his shell. Thank you Chaseview.

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Review from John W (Son of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and the rooms are always kept clean. In my opinion, Chaseview Care Home is 100% committed to making you feel at home.
Thanks Chaseview.

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Review from Barry W (Son of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been at Chaseview Care Home for over four and a half years. She's happy and content and extremely well looked after. The staff are so friendly and always on hand to help. Plenty of entertainment to pass the day away.
Food always smells delicious - makes me feel hungry. Always clean and tidy.
We feel lucky to have found such a wonderful home for Mom's end of days.

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Review from Tracey F (Daughter of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chaseview Care Home was always clean, my mom said the food was nice. The staff are lovely and friendly people and there was plenty going on.

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Review from S H (Granddaughter of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is brilliant overall. Staff are always warm and welcome to visitors, the home is always very clean everywhere! My grandmother has been residing in Chaseview Care Home for less than twelve months but we have never had any concerns to express. My grandmother chooses to spend a lot of her time
in her room but the staff appear very attentive to this, she is never short of refreshments and staff members checking in on her. The facilities at the home are second to none, even having their own cafe for service users to spend time with family and friends. After having a long career in health care, I could not recommend this home enough. My grandmother is always very happy, clean and cared for.

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Review from C D (Daughter of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been, so far, wonderful. They have welcomed my father with open arms, they can't do enough for him, so helpful. They care a lot for the residents, making sure they are well looked after.

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Review from C H (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to sing the praises of the entertainment ladies for all that they do and try to do to entertain and encourage all the residents.
They have spent months planning Christmas activities and fete only for it all to be cancelled due to Covid.
Thank you so much for all your kindness you give
to my mum and everyone else.
Keep up the good work, don't let this situation stop you going forward.
Chase View are lucky to have you both.

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Review from Lynn W (Daughter of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chaseview Care Home is a lovely building, clean and decorated lovely. Rooms are big with a very good-sized bathroom. All staff are caring, friendly and helpful.

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Review from Christine H (Sister of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister arrived here beginning of October and I have found Chaseview very welcoming. Staff are cheerful and very helpful and caring. Very clean rooms. My sister seems happy and content.

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Review from Michelle E (Daughter of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased at how well my dad has settled into Chaseview Care Home. A few months ago we didn't think he would make it, he was so ill. He is happy and content at Chaseview. The staff have been amazing and are happily helping Dad to adjust to his new way of life. They are so attentive and
caring. Activities are really food and Dad is encouraged to be involved. He is also well fed. Well done to everyone.

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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Chaseview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Chaseview Care Home is calculated as follows: ( (146 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chaseview Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Jenny

Jenny Khadoo

Job Title: Home Manager

Introducing Jenny Khadoo
Home Manager at Chaseview, Burntwood


What does ‘kindness’ mean to you?


“For me, it’s seeing and treating each person as an individual and delivering personalised care with respect and compassion.”


As a Registered Nurse, Jenny has gained over thirty years’ experience in the care sector, providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest quality of care for every Resident at Chaseview.


Having worked at Chaseview previously, Jenny joined as Home Manager because closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby nurseries, schools and clubs and is always keen to include the local community in life at Chaseview.


When asked what she enjoys most about her role, Jenny remarked:


“I enjoy everything about my role, but mostly spending time with Residents and ensuring the home is continuously improving.”


In her spare time, Jenny loves to spend quality time with her loved ones on days out or holidays together, she also adores her beautiful grandchildren.


If you would like to find out more information about Chaseview, Jenny has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


Frequently Asked Questions about Chaseview Care Home

What types of Care is Chaseview Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chaseview Care Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Chaseview Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Chaseview Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chaseview Care Home to the centre of Burntwood?

0.5 mile(s) as the crow flies, distance by road may be significantly further.