The Cottage Wing

Barton Health & Community Centre, Short Lane, Barton Under Needwood, Burton-on-Trent DE13 8LT
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9.8 44 Reviews
  • The Cottage Wing, Burton-on-Trent
The Cottage Wing is part of Barton Health and Community Centre and has twelve places for people with care needs, including some for physical disabilities.

Health expertise is easy to source for a number of reasons, due to the Cottage Wing's close proximity to other service, meaning it can also extend its service to include intermediate and palliative care where required.

The facility is en-suite and has utilities that are ideal for neuropsychological conditions, as well as nurse call systems and assisted bathrooms.

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Care Provided by The Cottage Wing

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 12 Service Users
  • Privately Owned
  • Care Offered
  • Multiple Sclerosis
  • Parkinson's Disease
  • Other Care Provided
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Turner (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (12)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Number of floors: 1

Funding & Fees Guide for The Cottage Wing

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Cottage Wing Reviews (44)

Total of 44, showing 21-40
9.8

The Cottage Wing has a Review Score of 9.8 (9.810) out of 10, based on 28 reviews in the last 2 years. Over all time The Cottage Wing has 44 reviews.

Overall Experience

  • 39
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Date Published

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Review from E S (Daughter of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the dedication of all the truly amazing staff at Barton Cottage, Mum's health improved beyond our family’s expectations. She has been so well cared for, nothing was too much trouble and the team were so cheerful, positive, and responsive to Mum's needs. Mum enjoyed the food, gained weight
and strength that she had lost in hospital... Mum is now happily settled into her care home, and doing well.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you so much for leaving us this lovely review. We are so pleased to hear that your mum has regained the health that she had lost in hospital and it is a privilege to have been able to help. Your kind words will be passed on to the rest of the team.


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Review from David C (Son of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The professionalism and care shown by all the staff during my mother's stay in The Cottage Wing has been exemplary. I could not have asked for my mother to have been in a better place during her recovery. All the staff and management have been so kind to her over the last few weeks and have made her
feel so cared for and comfortable and assistance is always on hand at the touch of a button.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you so much for this lovely review. It will be passed onto the rest of our wonderful team.


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Review from Annie C (Daughter-in-law of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cottage Wing is an excellent facility. My mother-in-law is here following a stay in hospital with a fractured ankle. She is 94 and finds the care wonderful. The staff are very kind and the room is bright and airy and all very comfortable. The staff are competent and approachable. Thank you.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed on to the rest of our wonderful team.


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Review from L H (Daughter of Resident) published on 8 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been treated very well and the staff are a credit to The Cottage Wing.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for your kind words, it means a lot to our team.


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Review from Judith M (Daughter of Resident) published on 8 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cottage Wing is an excellent facility. Mom was there for a couple of months and I was happy that she was receiving the best care. The staff were very attentive and nothing was too much trouble. The room was lovely and bed comfortable for Mom's pain. I can honestly say that I had complete peace of
mind, knowing that Mom was safe, comfortable and well cared for. Without hesitation, I would recommend Barton Cottage.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for leaving us this wonderful review. We are so pleased to hear that your mum had a comfortable time here and that you felt she was safe with us. Our lovely comments will be passed on to the team.


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Review from Annette L (Daughter of Resident) published on 6 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very friendly and welcoming environment, clean and organised in all aspects. Continuous care and relaxed with a very friendly atmosphere.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for taking the time to write this lovely review, I will pass it on to the team.


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Review from D W (Daughter of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, I felt the nursing and patient care to be excellent.
The physio team and social workers were also excellent.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for your lovely comments, it will be passed on to the wonderful team.


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Review from Shirley W (Wife of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a relief when my husband was moved to The Cottage Wing. Everyone treated him (and me) with love, dignity and compassion. I can't thank the staff enough and they will always have my gratitude.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for your kind words. We are so pleased that your husband has settled in well with us. Your feedback will be passed on to the team.


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Review from Pep M (Grandson of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good. Can't fault, treated well and supplies us with excellent food/treats.

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for taking the time to write this review. Your kind comments will be passed onto the team.


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Review from S A (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything and everyone has been of excellent standards. When asking specific requirements for my dad. Nothing was too much trouble. I phoned every morning to speak with my dad. I was passed with patience, understanding and, always, kindness.
Every member of the team has been exemplary. We are very
grateful as a family that Dad began his road to recovery at The Cottage Wing. Thank you!

Reply from Julie Turner, Home Manager at The Cottage Wing

Thank you for your kind comments. We are so pleased that your dad had a positive experience at The Cottage Wing. Your feedback will be passed on to the team.


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Review from Jackie M (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was transferred here from the hospital for palliative care. He was so well looked after and his last five weeks were made so comfortable thanks to all the staff here. The staff made all the family welcome on our visits and nothing was too much trouble. They kept us informed about everything
and telephoned to keep us up to date and didn't mind when we called to check on his progress, no matter what time of the day or night. All the staff had time for a chat with Dad and nothing was too much trouble. As a family, we couldn't have asked for more.

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Review from T S (Sister-in-law of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and senior staff are very helpful. Friendly staff and nothing is too much.

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Review from John T (Son of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was transferred here from hospital. The care home was excellent and as it should be. The staff communicated and displayed a caring attitude, (lacking in other places). Dad was well cared for. The environment is welcoming and homely.

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Review from Jean S (Respite Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are helpful, caring and considerate. Nothing is too much trouble. The food is good and everyone is friendly. They make you feel welcome and are cheerful. It has been a pleasure to have been a patient here. I would certainly recommend it to others who need care.

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Review from Ann B (Daughter of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my husband in the last ten days of his life was supportive to the family and caring. He was treated with dignity at all times.

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Review from I L (Resident) published on 7 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cottage Wing, for me, was unique in all the services given, caringly and professionally. It made me feel how fortunate I was to be there to help with the healing process. Nothing was too much trouble, and kindness permeated the building. No wonder patients wanted to stay longer!

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Review from Andrea C (Daughter of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly dad was safeguarded at Barton Cottage a year ago and spent two months being spoilt rotten by the wonderful staff here. Nothing he or we asked for was too much trouble. I can still see him sitting in the dining room with a special meal of stuffed peppers. He didn't really want to leave to
go to his permanent care home and was still talking about their kindness a few weeks ago when he sadly died. I too will never forget their kindness. Thank you.

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Review from Margaret R (Resident) published on 12 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Review from Sandra M (Daughter of Resident) published on 27 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness, thoughtfulness and understanding shown to our mum and her family was immense. As it was end of life care, you enabled us to become her children instead of her carers and for that time afforded, we will be forever grateful.

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Review from Sheila S (Partner of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cottage Wing has been extremely good at looking after and caring for my partner who, unfortunately, has had a long stay. They are very caring, they listen to what she says/needs. They have very good covid practices in place to safeguard everyone. The meals are well prepared and enjoyable. It is
not very pleasant going into a care facility but The Cottage Wing has definitely made it bearable.

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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for The Cottage Wing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for The Cottage Wing is calculated as follows: ( (236 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 284 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cottage Wing is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (30)

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Sharon Davies

Job Title: Bank Support Worker

Joined: 2017

Sharon is a long serving member of staff working as a Support Worker for Shaw healthcare since 2007.Previous to this Sharon worked at Barton Cottage Hospital since 2001. She has just retired from permanent hours and has joined the bank team.


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Linda Payne

Job Title: Bank Support Worker

Joined: 2018

Linda has worked for Shaw Healthcare since October 2007. This followed on from working at Barton Cottage Hospital since 2004. She retired from permanent hours to join our bank team in 2018.


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Louise Green

Job Title: Bank Team Leader Nursing

Joined: 2019

Louise has worked for Shaw Healthcare as a bank Team Leader since 2019. Previous to this she was in part time hours until 2014. She then rejoined the team in 2019 in this role.


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Mary Mollatt

Job Title: Bank Team Leader Nursing

Joined: 2017

Mary has worked for Shaw healthcare at Barton Cottage since 2017 as a Bank Team Leader. Previous to this she was in part time hours and a Student Nurse Mentor from 2011.


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Katherine Barnes-Cross

Job Title: Service Administrator

Joined: 2015

Kate has worked at Barton Cottage since 2015. She provides essential support for the 2 managers 3 days per week on her job share role.


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Susan Woolley

Job Title: Service Administrator

Joined: 2007

She has worked in her role as Administrator since Oct 2007. She job shares with her colleague Kate and is an essential part of the team.


Julie

Julie Turner

Job Title: Service Manager

Joined: 2007

Julie is a long serving member of the team and has worked for Shaw since 2007 as Service Manager. Previous to this, Julie was the Clinical Nurse Manager at Barton Cottage Hospital where she began her career as a Bank Staff Nurse in 1989.


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Keeley-Jane Carter

Job Title: Student on Placement

Joined: 2021

Keeley is a first year Student Nurse on placement with us since 3rd May 2021. Keeley has made an excellent start to her career and will be joining our bank SW team at the end of her placement.


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Bernadette Byrne

Job Title: Support Worker

Joined: 2012

Berni has worked for Shaw Healthcare since 2012. She has progressed from working as Concierge in Barton Mews to developing her skills into the role of support worker, working on night duty in Barton Cottage.


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Samantha Dear

Job Title: Support Worker

Joined: 2020

Samantha has worked for Shaw healthcare since Jan 2020 in a variety of roles. These include bank SW, part time SW, bank concierge and domestic. She is now on permanent nights at Barton Cottage working 21 hrs per week.


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Mandy Dighton

Job Title: Support Worker

Joined: 2021

Mandy is the newest addition to the team her at Barton Cottage starting her Support Worker role in June 2021. She has made an excellent start and has many skills which Mandy gained from her previous role working in a local residential care/nursing home.


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Susan Findlay

Job Title: Support Worker

Joined: 2016

Sue has been part of Shaw healthcare since 2016 as a SW . Previous to this she was a SW working in the community for a private care agency. She has many years of experience under her belt.


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Linda Ingham

Job Title: Support Worker

Joined: 2007

Linda is a long serving member of staff who has worked for Shaw Healthcare at Barton Cottage since 2007 as a Support Worker. Linda previously began her career at Barton Cottage Hospital in 2000 in full time hours.


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Gillian Johnston

Job Title: Support Worker

Joined: 2007

Gill is a long serving team member who has worked at Barton Cottage Hospital since 2004. She then moved over to Shaw Healthcare in Oct 2007. Previous to this she was a Support Worker working in the community providing care to the people of Barton.


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Amy Montgomery

Job Title: Support Worker

Joined: 2021

Amy is a relatively new member of staff joining as a Support Worker in March 2021. She works permanent nights which fits in well with the needs of her young family.


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Jacqueline Parmanum

Job Title: Support Worker

Joined: 2017

Jackie has worked at Barton Cottage since 2017 as a SW. Prior to this she worked at Fauld Nursing home for 3 years where she progressed to unit leader.


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Donna Popplewell

Job Title: Support Worker

Joined: 2008

Donna started at Barton Cottage in Jan 2008 on our bank SW team. She progressed form this to working part time in 2011 and is now full time in this role.


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Ami Price

Job Title: Support Worker

Joined: 2015

Ami joined Shaw healthcare in Oct 2015 working on permanent nights as a SW. More recently she has migrated on to days and increased her hours. Ami is busy planning her wedding for the 3rd time which has been delayed due to Covid 19 (big day 28.08.21 !)


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Manda Ramcharan

Job Title: Support Worker

Joined: 2015

Manda started her career with Shaw healthcare in August 2015. She has had several roles working in Barton Mews as part of the original Dom Care team. More recently she joined Barton Cottage team as a SW providing care to a variety of Service Users.


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Denise Seymour

Job Title: Support Worker

Joined: 2008

Denise has been part of the team at Barton Cottage since June 2008. Previous to this Denise was working on a busy ward at Queens Hospital in Burton as a SW. Denise originally started on night duty but has now migrated to days.


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Katie Tabberer-Broomfield

Job Title: Support Worker

Joined: 2017

Katie started her career with Shaw Healthcare in March 2017. Being one of the youngest members of the team Katie has progressed very well. During this time she has also become a mum to Isaac who is now 3 yrs old.


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Wendy Astle

Job Title: Team Leader Nursing

Joined: 2007

Wendy originally started at Barton Cottage in 2004 and migrated over to Shaw in 2007. Wendy is also the nurse coordinator for the Adult Ability Team arranging respite care and conducting assessments and home visits for potential service users.


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Gwenodelne Bishop

Job Title: Team Leader Nursing

Joined: 2011

Gwen has been working at Barton Cottage for the last 10 years. Prior to this Gwen had worked for several Nursing agencies around the country. Gwen has a real interest in wound care and is able to advise the team on many occasions.


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Dianne Breakwell

Job Title: Team Leader Nursing

Joined: 2007

Dianne is a long serving member of the team and worked at the Barton Cottage Hospital as TL in charge of the Minor Injuries Unit from 2003. She joined Shaw healthcare in October 2007 working day/nights when the Cottage Hospital closed.


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Caroline Bull

Job Title: Team Leader Nursing

Joined: 2018

Caroline has worked for Shaw Healthcare since 2018, starting out as a bank TL and is now on permanent nights since April 2020. Caroline has a busy family life with football taking up most of her time with her sons participating in this.


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Sharon Iqbal

Job Title: Team Leader Nursing

Joined: 2015

Sharon joined the team at Barton in July 2015 and has previously worked overseas. She works permanent nights and more recently increased her hours covering some day shifts also. She likes to keep her mind busy and never sits back on her laurels.


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Karen Lanchester

Job Title: Team Leader Nursing

Joined: 2009

Karen has worked at Barton Cottage since 2009 as a full time TL. During her time here Karen has taken on several other roles to include Acting Deputy Manager, MH Trainer and Student Nurse Mentor


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Susan Mason

Job Title: Team Leader Nursing

Joined: 2018

Sue has worked at Barton Cottage since 2018 in her role as TL. Prior to this she was working as a Staff nurse at Rider House Nursing home since 2009.


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Sylvia Thompson

Job Title: Team Leader Nursing

Joined: 2007

Sylvia is a long serving member of the Barton Team, originally joining the team at Barton Cottage Hospital in 1998 - working permanent nights. Sylvia has a hectic family life assisting her son with his sheep and caring for an elderly relative.


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Helen Walker

Job Title: Team Leader Nursing

Joined: 2012

Helen has worked for Shaw Healthcare since Jan 2012 working on permanent nights. She has more recently moved over to days and always runs a tight ship ensuring the shift runs as smoothly as possible.