Fees include cost of total care with accommodation, fully trained staff in 24 hour attendance, home cooked food and drink whilst on site, provision for special diets, laundry service (except dry cleaning), basic toiletries (soap, shampoo, teeth/denture cleaner), regular GP visits and when required, access to all health services, call system, full central heating and lighting, entertainment, outings and activities and all necessary care needs met.
Fees do not include dry cleaning, hairdressing, chiropody, aromatherapy, beauty therapy, toiletries (except for those stated above), telephone calls, escort services and alcohol (regular intake of alcohol not included)
Visiting is allowed any time of the day, but the home do ask that relatives/friends do avoid mealtimes (12.30 - 13.45/16.45 - 18.00). Concessions made where needed.
Large car park to facilitate all visitors to Fauld House.
Fauld House Nursing Home has a Review Score of 9.9 (9.870) out of 10, based on 14 reviews in the last 2 years. Over all time Fauld House Nursing Home has 32 reviews.
Review from A D (Daughter of Resident) published on 26 February 2025
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Review from H H (Daughter of Resident) published on 3 February 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
Thank you for your lovely, kind review. It was an honour to care for your lovely mum over the last 6.5 years and she will be deeply missed by us all.
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Review from S T (Daughter of Resident) published on 31 January 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
Hello, thank you for your very kind review. It was our pleasure to care for your mum. We always invite families into the home to share special occasions with their loved ones. I am so pleased that you enjoyed Christmas.
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Review from Pam W (Daughter of Resident) published on 28 January 2025
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The care he has received during his first week has been faultless. I have have been able to leave him, knowing that he is safe, comfortable, warm, well fed and that all his care needs are being met. The staff are patient, understanding and caring.
Above all, the engagement of all the staff with the residents is a real strength and taking time to interact and talk to them ensures that they feel valued. I am extremely grateful to have found such a 'home from home' for my dad.
Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
Thank you for your very kind review. We at Fauld House understand the transition for the resident and family can be an uncertain time and we always try our upmost to make people feel safe and secure and welcome.
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Review from S G (Sister of Resident) published on 28 January 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
Thank you for your lovely review. It was our pleasure and an honour to care for such an amazing lady, one that we will hold close in our hearts for many years to come. She will be greatly missed by us all.
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Review from R P (Daughter of Resident) published on 20 January 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
I am so pleased that you are happy with the care that your mum receives. Giving relatives and loved ones peace of mind is paramount to us.
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Review from J C (Daughter of Resident) published on 20 January 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
Providing care to both of your parents has been an honour. Fauld House prides itself on being 'Fauld Family'
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Review from C H (Friend of Resident) published on 17 January 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
I am sorry that you feel this way. The safety of our Service Users has and always will be paramount. This was an unfortunate and isolated incident which was investigated at the time and feedback to family was given.
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Review from Jane E (Daughter of Resident) published on 17 January 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
It is an honour to care for your parents. We love our job and always try our best to go above and beyond to make the transition from living independently in their own homes to then residing in a care home as nice as it can be as we understand this can be difficult for both service users and their loved ones.
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Review from Gillian K (Relative of Resident) published on 16 January 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
Thank you so much for your review. It is an absolute pleasure to care for your auntie.
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Review from J C (Granddaughter of Resident) published on 16 January 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
Thank you for your review. It is lovely to hear that you are so happy with the care we deliver. It is a pleasure to care for your grandma and see her face light up when her family and beloved husband visit her.
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Review from Anne M (Daughter of Resident) published on 15 January 2025
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
We enjoy caring for your mum, she certainly is a lovely lady. We are looking forward to celebrating her 100th birthday with her in April. We will make it a special day for her and all of you when you visit.
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Review from D P (Niece of Resident) published on 15 October 2024
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Reply from Laura Mosedale, Care Home Manager at Fauld House Nursing Home
Thank you for your review. It is always a pleasure to care for your aunt and all of the staff enjoy popping in to see you when you visit and enjoy spending time with her.
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Review from J P (Daughter of Resident) published on 20 February 2024
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Review from Julie A (Daughter of Resident) published on 19 November 2021
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Review from Heather H (Sister of Resident) published on 4 November 2021
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Review from R S (Daughter of Resident) published on 1 November 2021
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Review from D H (Husband of Resident) published on 1 November 2021
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Review from Gillian S (Daughter of Resident) published on 27 October 2021
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Review from H B (Daughter-in-law of Resident) published on 27 October 2021
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The Review Score of 9.9 (9.870) out of 10 for Fauld House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.870 for Fauld House Nursing Home is calculated as follows: ( (146 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 162 Ratings = 4.87
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Fauld House Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Mar 2024
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Job Title: Care Home Manager
Joined: 2013
Position as Home Manager since November 2013.
Care home experience since 1990, married with 3 grown-up children and 2 granddaughters. Passionate about her role as Home Manager. Born and went to school locally. Although Laura has years of experience, she is always eager to update her knowledge.