Hammerwich Hall Care Home

105 Burntwood Road, Hammerwich, Burntwood WS7 0JL
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9.8 90 Reviews
  • Hammerwich Hall Care Home, Burntwood
Hammerwich Hall, near Lichfield, offers care packages tailored to older people’s needs. Carers are also experienced in the challenges of physical disability as well as stroke care. Packages are personalised to particular residential needs, including respite and convalescence provision.

A homely interior is enhanced by landscaped gardens, a sun lounge and many pleasing aesthetics from the home’s time as a private house before it was lovingly converted to suit modern care provision.

Residents’ nutritional needs are assessed on arrival then incorporated into a food menu consisting of fresh and seasonal produce.

There are themed and monthly events to enjoy, as well as pub lunches, sing-alongs, games and gardening.

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Care Provided by Hammerwich Hall Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kerrie Carpenter (Team Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Hammerwich Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Hammerwich Hall Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking.


Hammerwich Hall Care Home Reviews (90)

Total of 90, showing 1-20
9.8

Hammerwich Hall Care Home has a Review Score of 9.8 (9.780) out of 10, based on 15 reviews in the last 2 years. Over all time Hammerwich Hall Care Home has 90 reviews.

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Review from Jackie H (Friend of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and helpful, offered drinks straight away. Residents look happy and tidy.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you very much for taking the time to leave a review for Hammerwich Hall Care Home. Best wishes.


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Review from Gill C (Friend of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Hammerwich Hall are very caring and professional. My friend has been a resident here for 12 months and has settled really well. Thank you.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you for your feedback and kind words. We are delighted that your friend is enjoying living at Hammerwich Hall. Best wishes.


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Review from S T (Granddaughter of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is at this home and receives the most amazing care and affection from the staff. The care staff go above and beyond and the management team are friendly, welcoming and nothing is too much trouble for them. Highly recommend this home to anyone who is worried about putting their loved ones into
care as they make you feel at ease and safe that this care will be provided. The food is hit and miss but again they will provide anything that is requested.
The activities coordinator is always full of smiles, approachable and makes everyone's day.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank you so much for your recommendation and kind words. We are delighted that we were able to help make your dear nan's transition into care a bit easier for you and the family.


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Review from Sally C (Daughter of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently returned from a 3 weeks stay at Hammerwick. From our first contact with the home to the day I collected him from the home, everything went swimmingly. Even when my father had to briefly return to hospital with suspected DVT. Hammerwich dealt with it all very well. The staff are very
caring and take the time to really engage with its residents. The setting is rural and quiet too. Would definitely recommend Hammerwich for short stays such as ours offering convalescent care.

Reply from Erica Neal, Divisional Director South at Hammerwich Hall Care Home

Hammerwich Hall is a lovely care home in a beautiful setting with a large private garden, so peaceful for convalescence. Thank you for taking the time to share your experience, I will pass your kind comments on to Lynda and her team.


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Review from T T (Daughter of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff providing high quality care which is compassionate and caring in a lovely environment. A great range of activities which were fun-filled and varied. Thank you to all the team at Hammerwich Hall for everything you do.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank you so much for your review and for sharing your positive experience at Hammerwich Hall. Best wishes.


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Review from M B (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom came here after an 8-week stay in hospital. The hope was for her to return to independent living however this was not possible. It was a difficult and emotional decision for her to come into the care system. To be able to trust other people to care for, show dignity to and most importantly trust
with your precious 92-year-old mom is really difficult. I can only say that mom has settled in and is treated with all of the above. They respect her decisions but also mine and the rest of the family. Nothing is too much trouble. We were able to celebrate her birthday in the tearoom with all her grandchildren and great-grandchildren present. We had a wonderful few hours together. Mom says that your own home is best but this is very nearly as good. That is high compliments coming from a very independent lady. I feel reassured she is safe and well cared for. Only the best for the best. Thank you to all the wonderful staff.

Reply from Erica Neal, Divisional Director South at Hammerwich Hall Care Home

Thank you for such a glowing review, we are really pleased your mom has settled well and as a family, you are reassured by the care given. I will ensure your lovely review is passed on to the Home Manager and her team.


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Review from Amanda Q (Daughter of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I treat this as my mum's home, it's local to me. The staff are lovely and friendly. My mum feels safe.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank you very much for your lovely review and high ratings. We pride ourselves on Hammerwich Hall being a home from home where all residents feel happy, safe and relaxed and their families feel welcomed and included in everything we do. It's nice to hear that your mum is enjoying living here and we will pass on your kind compliments to the team. Best wishes.


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Review from Helen B (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for two months and settled in well. All the staff are friendly and caring. There is a welcoming atmosphere, and it feels like an extended happy family.
My mother has occasionally required some additional health care input since arriving, and this has been dealt with
promptly, and I've been kept informed about the outcome.
My mother has always been treated with respect and in a sensitive manner. I feel free to visit whenever I can and know that I can approach staff about any concerns, which have always been responded to. They have put a lot of effort into ensuring my mother's room is comfortable and adjusted to meet her needs.
There are a lot of stimulating events taking place during the week, along with special festival celebrations.
Overall, the family are very happy with the excellent care provided at Hammerwich Hall.

Reply from Erica Neal, Divisional Director South at Hammerwich Hall Care Home

Thank you so much for your lovely review, we will pass on your compliments and comments to the team at Hammerwich Hall.


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Review from Jayne R (Daughter of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Hammerwich Hall Care Home enough for the way they looked after Mum during her time there. She really enjoyed her stay.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Thank-you so much for your review. We are delighted that your mum enjoyed her stay at Hammerwich Hall. Best wishes.


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Review from Nikki W (Daughter of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 97 and has been here since April 2022 after major surgery on her leg. She made great progress with her health and settled in very well. I always feel welcome and included, which is important as a close relative; the team are an extension of our family. They are extremely professional, although
sometimes stretched for time, and work hard to ensure Mum is comfortable and well cared for. The new manager is great, and I feel very reassured with her at the helm. Mum's room is lovely, spacious and like home from home.
The food is good, and the birthday cakes are wonderful. There is a lot of effort with activities and special theme days, and the decorations always look fabulous. I haven't met the owners, but feel funding should be available for the upkeep of the house and grounds. It is a beautiful house and has very attractive grounds, but now we don't have a gardener/maintenance person to keep it neat. Soft furnishings are also tired and need upgrading.

Reply from Paul Lawson, National Sales Manager at Hammerwich Hall Care Home

Hello, and thank you so much for your review and your kind words of praise. We are absolutely delighted that your mum is so settled and happy at Hammerwich Hall. It's always been our aim to create a home-from-home environment where everyone feels comfortable and welcome, so your feedback means a lot to us, and we will share this with the team. We are currently recruiting a new maintenance manager who will be joining us soon, and our wonderful new Home Manager has already identified other areas for improvement, including some new furnishings and decoration. Thanks again for taking the time to leave a review, and we hope to see you soon. Best wishes.


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Review from Dawn M (Daughter of Resident) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has not long returned from a 10 day respite stay at Hammerwich Hall Care Home whilst we were on holiday and absolutely loved it. She said it felt like a holiday for herself too! The staff were absolutely lovely, giving wonderful care. Food was good and the rooms were fab; it was everything she
could have wanted and more. She made lots of new friends and is looking forward to visiting regularly whenever we go away.
We can 100% recommend Hammerwich Hall.

Reply from Amy Pierce-Bennett, Manager at Hammerwich Hall Care Home

Thank you very much for your kind words. We are thrilled to hear your mom enjoyed her stay with us and look forward to her returning regularly whenever you go away. I will ensure your lovely comments are shared with our team.


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Review from P L (Respite Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had a 2-week respite at Hammwewich Hall Care Home and was pleasantly surprised by the welcome, it was like home from home.
The staff were kind and very helpful, the food was plenty and lots of choices and would highly recommend it.

Reply from Erica Neal, Division Director South at Hammerwich Hall Care Home

We are so pleased your stay was enjoyable, thank you for taking the time to review our home. We very much look forward to seeking you again. I will pass your kind comments on to our team.


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Review from Lesley P (Daughter of Resident) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Hammerwich Hall Care Home for 2 weeks respite, this is his second stay and it was wonderful. I worried about respite care as he is not very sociable, he did join in with some activities but was also quite happy to sit in the many communal areas and watch. When we first arrived at
Hammerwich he was taken in by the beautiful building and atmosphere. All of the staff are so lovely and kind, they treat the residents as individuals and can tell that they care very much about them. I think that it bought out my Dad's true personality and he was very at ease and not stressed about how he is at home. He has mixed dementia and I was worried that he would rebel and misbehave but this was not the case. The communication is wonderful. I rang every other day to check on how he was and always got a full report. There is a fabulous range of activities inside and out for the residents. I have spoken to my Dad about a return visit and he is already looking forward to it, that in itself says it all!

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

It is our absoloute pleasure to have to your Dad stay with us, he settled in so well, he has a lovely sense of humour and quick wit, his smile is infectious. Thank you for putting your trust in us and thank you for such a lovely review.


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Review from J P (Respite Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice place. Look after you very well. Food good. Good activities. Will be coming again.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

We are pleased you enjoyed your stay with us, we very much look forward to seeing you again in May.


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Review from J H (Sister of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was treated very well in Hammerwich Hall. She was there for seventeen months. I found all the staff to be friendly and most helpful. Anything I asked of them they acted upon immediately. I found them all very approachable. In fact, I miss seeing them, as I do some of the other residents.
They became part of my life as well as my sisters.
My sister wasn’t in great shape when she moved into Hammerwich Hall. She had been in hospital for fifteen weeks and had lost a considerable amount of weight and was still losing weight. The staff at Hammerwich Hall sorted out her diet and stabilised her weight. They made sure she didn’t stray from her gluten-free diet. Her room and bathroom were always kept spotlessly clean and warm. The building itself was always kept warm. My sister was never cold, even in the depth of winter. Whether she was in her room, the lounge or the dining room. I have no complaints about Hammerwich Hall, only praise. Thank you all.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your review of our home and for entrusting us with the care of your sister. I will pass on your lovely comments to our team.


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Review from J B (Daughter of Resident) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident for over twelve months having transferred following an illness. She is very content, and all her stress and worry has disappeared. The staff in the home are very kind and friendly and work extremely hard to provide a very high standard of care for her.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

I am pleased we have been able to take away your mum's stress and worry and to give her peace of mind. Thank you for your kind comments I will be sure to pass them on to the team.


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Review from Elaine L (Niece of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice care home in a rural setting.
The staff always seem very caring to the residents. However, the home constantly appears to be understaffed. The food quality has dropped considerably in the three years my aunt has been there. I think this is something that should be looked at with urgency.
Old people don’t eat a lot of food but what they have should be of a decent quality.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your review. The staffing levels are determined by the resident's dependency and these are reviewed on a weekly basis. I can assure you that if it is determined we require additional staff, I, as the home manager, would ensure the staffing levels are appropriate and sufficient to the current dependency of our residents. I am sorry you feel the food quality has dropped, it would be helpful if you could advise me why you felt that way. We do strive for continuous improvements and your comments would prove invaluable. Many residents retain a very healthy appetite and we constantly seek their views regarding the variety and quality of the food provided. In February 2023 new 4-week menus were implemented which had been put together by the residents working party group following consultation with other residents in the home and these will be revisited and amended as required following feedback from residents.


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Review from Tracy W (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is lovely and homely.
The staff at the care home are very caring and supportive of all the residents, any medical issues are dealt with quickly and efficiently.
The menu on offer has just been renewed and the choice is very good.
The rooms are lovely and residents are allowed to
make it their own adding some of their own personal belongings. We are very happy that we chose the home.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review Hammerwich Hall and for your feedback, we are always looking to improve our service. We are pleased you are happy with your choice of home. I will pass your comments on to the Team.


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Review from Carol F (Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff and management take the views of residents and relatives into account. For us, as a family, it's important to know they are well looked after and happy, and we can visit when we want to. They have recently had new meal menus, and the meals look very good.
Mom always says the staff
are lovely, and they couldn't be anywhere better.
When we take them out, they get tired, and say they want to go 'home,' and it's reassuring they look at Hammerwich Hall as home.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your lovely review, your mum and dad are an absolute pleasure to care for. It's one of our golden moments when we achieve keeping loved ones together and knowing they see Hammerwich Hall as "home" is as good as it gets.


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Review from Nigel H (Cousin of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been in Hammerwich Hall Care Home for 14 years now. He has always recieved the highest standard of care from dedicated and very caring staff, and the staff always take the time to chat with my relative and make him feel welcome.
There have been many activities that my relative has
enjoyed whilst at Hammerwich Hall Care Home, and I can see the painting he has completed when I visit him.
The care home has beautiful gardens, which my relative enjoys walking around when he is able to, and the home is clean and well looked after by the staff there.
Staff contact me to update me on my relative's care and treatment as appropriate.
I am very grateful to all the staff members for looking after my relative so well over the last 14 years.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your kind review, your relative is a huge part of our Hammerwich Hall family, always a smile and actively involved in the arts and crafts sessions, not to mention the baking events, he still makes a lovely sweet treat. We are very happy that your experience of our home is, and always has been, a good one.


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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Hammerwich Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Hammerwich Hall Care Home is calculated as follows: ( (141 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 177 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hammerwich Hall Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Ian

Ian Nyatanga

Job Title: Deputy Home Manager

Joined: 2016

I am humbled to be supporting the service at Hammerwich Hall under Advinia Health Care Ltd. I have done so since 2016. I believe working at Hammerwich Hall is like living with family. Residents, colleagues, collaborators and residents' families are wonderful and get on well together.

I have worked in Care since 2002 and enjoy the daily challenges of the vocation I chose. Working in a variety of settings from residential care, Mental Health secure units/ hospitals, EMI units, Learning Disability Centres, children’s homes, rehabilitation Centres, Nursing Homes and Hospitals; I have acquired a wealth of knowledge and experience through my commitment to compassionate care for people with varying needs. I can now approach individuals with a greater understanding, caring for them in a Holistic way. I am aware that there is no ‘one size fits all’, and at Hammerwich Hall, this theory is practised in a person-centred way. I always look forward to supporting my colleagues and our sister Homes within Advinia.


Kerry

Kerry Botfield

Job Title: Senior Housekeeper

Joined: 2000

"I take pride in all aspects of my role and have from the day I started at Hammerwich Hall, 21 years ago. From personalising a resident's room to arranging swan towels on their beds, it's great to see how my role can make residents smile.


I love my role within the home and am very proud of my team"


Frequently Asked Questions about Hammerwich Hall Care Home

What types of Care is Hammerwich Hall Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hammerwich Hall Care Home provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Hammerwich Hall Care Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Hammerwich Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hammerwich Hall Care Home to the centre of Burntwood?

1.4 mile(s) as the crow flies, distance by road may be significantly further.