Hammerwich Hall Care Home

105 Burntwood Road, Hammerwich, Burntwood WS7 0JL
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9.8 90 Reviews
  • Hammerwich Hall Care Home, Burntwood
Hammerwich Hall, near Lichfield, offers care packages tailored to older people’s needs. Carers are also experienced in the challenges of physical disability as well as stroke care. Packages are personalised to particular residential needs, including respite and convalescence provision.

A homely interior is enhanced by landscaped gardens, a sun lounge and many pleasing aesthetics from the home’s time as a private house before it was lovingly converted to suit modern care provision.

Residents’ nutritional needs are assessed on arrival then incorporated into a food menu consisting of fresh and seasonal produce.

There are themed and monthly events to enjoy, as well as pub lunches, sing-alongs, games and gardening.

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Care Provided by Hammerwich Hall Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kerrie Carpenter (Team Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Hammerwich Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Hammerwich Hall Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking.


Hammerwich Hall Care Home Reviews (90)

Total of 90, showing 21-40
9.8

Hammerwich Hall Care Home has a Review Score of 9.8 (9.780) out of 10, based on 15 reviews in the last 2 years. Over all time Hammerwich Hall Care Home has 90 reviews.

Overall Experience

  • 75
  • 15
  • 0
  • 0
  • 0

Date Published

90
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75

Review from H B (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Currently, my mom is there and has been since August 2021. The staff are so kind and caring towards my mom.
They go above and beyond as well, not just for Mom but for the other residents too. It’s always very clean and has that cosy at-home feeling about it too.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your kind review, we endeavour to nurture a homely feeling for our residents, the home-from-home experience is so important to support residents to feel settled, happy and comfortable. We are so pleased you are happy with the care given to your lovely mum.


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Review from Julie H (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is given by all the staff.
Very attentive home - very much liked by my father.
They are extremely helpful to the residents and make sure they offer individually tailored care and support.
I would definitely recommend.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for a lovely reveiw which reflects the dedication of all the people working at Hammewich Hall. I will pass your kind comments to the team.


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Review from J K (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Hammerwich Hall for the last 4 months of 2022. He was originally a resident for respite care but his condition slowly deteriorated so it became Dad’s home. All the staff made Dad and us welcome and nothing was too much trouble and he soon settled in. Dad sadly passed away
just before Christmas - during this awful time, Dad and the rest of the family were treated with kindness and compassion and nothing was too much trouble.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Your dad was a lovely man, thank you for your kind comments. At Hammerwich Hall you are a member of our extended family and we will always care for you, as well as your loved one.


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Review from Lynne P (Relative of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been at Hammerwich for many years now and has been so well looked after. He is very happy there, and the staff attend to all his needs. He has unfortunately had a few hospital stays lately, but Hammerwich always welcomes him back to where he feels safe and secure. The meals he gets are
far superior to the ones he used to cook himself, so he is usually one of the first to the dining hall!

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

We are privileged to care for your relative, and thank you for entrusting his care to us. Hammerwich is his "home"; he is a much-loved member of our Hammerwich family, and we are always so pleased when he returns home to us. Thank you for your kind comments. I will pass them on to our team.


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Review from Ann B (Daughter of Resident) published on 21 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a parent go into a care home is one of the most difficult things you have to face. The staff at Hammerwich Hall Care Home are the most wonderful caring people, and I know my mother is in good hands. She is very happy and comfortable, and I know I can visit at any time (with just a quick call
to book in during covid restrictions). The home itself is beautifully maintained, with lovely gardens. The residents are encouraged to take part in many activities, including Gardening Club, however; it’s not a problem if they prefer to stay in their rooms. They are treated with the care and dignity they all deserve. I would certainly highly recommend Hammerwich Hall to anyone faced with deciding on care for an elderly parent.

Reply from Emily Hocking, Regional Customer Relations Manager at Hammerwich Hall Care Home

Thank you so much for sharing your experience of the home. It's so lovely to hear of your positive experience and how happy your mother is living with us.


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Review from Anne D (Daughter of Resident) published on 26 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather resided at Hammerwich Hall from July 2020 until May 2022. From his rapid admission until he was taken to hospital for the last time, the staff were kind and considerate to both him and me, despite the pressures they were under owing to Covid restrictions. They dealt with his increasing
care needs and medical issues with professionalism and sympathy. They did all they could to positively interpret the Covid rules so that relatives and residents could stay in touch and visit whenever possible.
My stepfather was always well fed, clean and smartly dressed by the staff, and they dealt with all issues calmly and in an impartial manner.
Obviously, during the time my stepfather was at Hammerwich, the resident's activities had to be severely curtailed, hence my ‘don’t know’ score.
It would be ideal for all rooms to be ensuite, but I appreciate the difficulty (and cost!) of upgrading an old building.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your positive review. It was a privilege and honour to care for your stepfather. I will pass on your lovely review to the team.


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Review from Michael E (Nephew of Resident) published on 15 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in the care home for a number of years and I have always found the staff to be professional friendly and attentive. The home is clean the food is good and the grounds are well kept.
I would recommend Hammerwich Hall.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review Hammerwich Hall, we are pleased your experience of our home is a positive one. I will pass on your kind comments to our team.


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Review from J H (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really lovely care home with excellent management. The activities, care and attention that is given to residents is testament to all of the staff. When visiting it’s always a happy environment. I am very pleased that it’s my mum's home.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for such a lovely positive review. We strive to achieve a happy home for our lovely Residents and are so pleased you feel the homely atmosphere we pride ourselves on creating. Your compliments will give our Team a huge boost to their moral and know their dedication and care has not gone unnoticed.


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Review from Ron B (Brother of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is happy and well cared for at Hammerwich. I like the vibrancy and friendliness of all the staff. Excellent.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your kind comments. I will ensure they are passed on to our Team.


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Review from D B (Nephew of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very professional, caring and welcoming. They go above and beyond to make the residents feel at home. It's a comfort knowing that loved ones are in excellent care all year round.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review Hammerwich Hall and for such positive feedback. I will pass on your lovely compliment to our team.


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Review from L H (Daughter of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for over three years now. There are some excellent staff here, who are very caring and work really hard to ensure that all the residents are well looked after. Mom is assisted with all the tasks she can no longer do for herself, whilst being encouraged to be as independent
as possible.
There is a good range of activities available to the residents.
Festivals and birthdays are always celebrated, and a lot of hard work goes into making these occasions special for everyone.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for a very positive review. We strive to achieve quality care of our residents and are pleased you are happy with the service we provide. I will pass your kind review on to the team who I am sure will be very appreciative of the recognition.


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Review from M B (Daughter of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was taken into Hammerwich Hall Care Home for respite, as carers were unavailable for her to go home. I have to say I couldn't be happier with the care she has received in the time she has been there. I think we were extremely fortunate that she was placed at Hammerwich.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review our home, we are pleased you were happy with Hammerwich Hall and hopefully we will see your mum again in the future. I will pass your kind comments on to our Team.


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Review from Margaret P (Friend of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting my friend for 2 and a half years at Hammerwich Hall. I have found that on the whole, it is a good home. Most staff are friendly and accommodating. The home is clean and welcoming. My friend is happy there and tells me the food is good. Her room is lovely with her own personal belongings.
I rate this home as very good.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your review and positive comments; it is pleasing to know your friend is happy at Hammerwich Hall.


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Review from Les B (Nephew of Resident) published on 26 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a family member today, given the current restrictions it is so pleasing to know that they are being cared for in such a pleasing environment. I am on first name terms with the staff who are caring and compassionate to all the residents. You are always kept informed regarding all aspects of
care, truly five-star. A special birthday will be coming up in June and I know that it will be truly memorable.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for a lovely review. We certainly will be celebrating a very special birthday for a very special lady. I will pass your kind comments to all of our Team.


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Review from Cheryl L (Daughter of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad settled extremely well into Hammerwich and I am extremely happy with the care he receives. The building and grounds are beautiful, all of the staff are really lovely and caring, not to mention extremely hard working. I think the pandemic has put lots of strain on the staff, and they have been
faced with extra roles on top of an already busy job role, however, they always give their all and do the best they possibly can.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for a lovely review, we all find ourselves in unprecedented times and the challenges it brings with it but through it all my admiration goes out to Families and our wonderful Residents and as you say our hard-working Colleagues. Your dad is a wonderful man and has faced the challenges with a big smile on his face, especially when he has been able to see his family. Thank you again, I will pass your comments on to the Team.


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Review from Janet D (Daughter of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has recently celebrated her 100th birthday. The staff at Hammerwich Hall worked extremely hard to make the day special, decorating the dining room and the "visiting tent", providing two beautiful birthday cakes and afternoon tea for us when I visited. The evening meal was also to be a celebration.
Sadly I wasn't able to go inside due to COVID-19 restriction but I can't speak highly enough of the efforts put into making her day special.

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Review from T C (Son of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved to Hammerwich Hall. I was immediately impressed with the lovely atmosphere created by genuinely caring staff. This is a professionally managed home that puts the core of residents and promptly. The food is fresh and varied menu. The only downside is no en-suite bathroom.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for your kind review and compliments which I shall pass on to the Team.


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Review from Terry M (Son of Resident) published on 23 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family would like to express our sincere thanks to all the staff for looking after our father for the past six months. He has improved in health and confidence since moving into Hammerwich Hall, which is such a beautiful and grand home with every detail provided to make it a home from home - with
a bit extra, to make you feel like a guest rather than a resident. Unfortunately, due to our father's medical needs, he is now moving on to a nursing home, however, we can recommend Hammerwich Hall for any family member. If you want a true care experience, this is definitely the place to choose. Thank you so much for looking after him over the past months, we can't thank you enough. Brilliant staff, management and residents. Oh, the catering staff need a mention also and the food is amazing.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for the glowing review. I know from our discussions with both you and your brother how delighted you are with the home, the care and everything about Hammerwich Hall. So I am so pleased that you can recommend us for any family member for a true care experience.


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Review from Robert W (Husband of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been really well looked after. The staff have been supporting her for 6 years now, that tells a story in itself. The meals are excellent and from top to bottom you could not get better care.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review our home and for your complimentary comments. It is good to have such positive feedback and know you are happy with the care we give to your wife.


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Review from J G (Daughter-in-law of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We needed to find somewhere for my Mother in Law at extremely short notice. The staff at Hammerwich Hall were appropriate, sensitive and helpful. They arranged an assessment quickly and welcomed her to respite care as soon as they could. My Mother in Law improved quickly and was only complimentary about
all the staff who really seemed to care about her wellbeing.

Reply from Erica Neal, Manager at Hammerwich Hall Care Home

Thank you for taking the time to review our home, we are pleased your mother-in-law's experience of respite care was a positive one. I will pass your comments on to the team.


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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Hammerwich Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Hammerwich Hall Care Home is calculated as follows: ( (141 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 177 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hammerwich Hall Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Ian

Ian Nyatanga

Job Title: Deputy Home Manager

Joined: 2016

I am humbled to be supporting the service at Hammerwich Hall under Advinia Health Care Ltd. I have done so since 2016. I believe working at Hammerwich Hall is like living with family. Residents, colleagues, collaborators and residents' families are wonderful and get on well together.

I have worked in Care since 2002 and enjoy the daily challenges of the vocation I chose. Working in a variety of settings from residential care, Mental Health secure units/ hospitals, EMI units, Learning Disability Centres, children’s homes, rehabilitation Centres, Nursing Homes and Hospitals; I have acquired a wealth of knowledge and experience through my commitment to compassionate care for people with varying needs. I can now approach individuals with a greater understanding, caring for them in a Holistic way. I am aware that there is no ‘one size fits all’, and at Hammerwich Hall, this theory is practised in a person-centred way. I always look forward to supporting my colleagues and our sister Homes within Advinia.


Kerry

Kerry Botfield

Job Title: Senior Housekeeper

Joined: 2000

"I take pride in all aspects of my role and have from the day I started at Hammerwich Hall, 21 years ago. From personalising a resident's room to arranging swan towels on their beds, it's great to see how my role can make residents smile.


I love my role within the home and am very proud of my team"