Haunton Hall Nursing Home

Main Road, Haunton, Tamworth B79 9HW
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7.3 3 Reviews
  • Haunton Hall Nursing Home, Tamworth
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Care Provided by Haunton Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Blue Mar Ltd
  • Person in charge
  • Litha Thomas (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (15)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Haunton Hall Nursing Home Reviews (3)

7.3

Haunton Hall Nursing Home has a Review Score of 7.3 (7.268) out of 10, based on 3 reviews in the last 2 years. Over all time Haunton Hall Nursing Home has 3 reviews.

Overall Experience

  • 2
  • 0
  • 1
  • 0
  • 0

Date Published

3
2
2
3
0

Review from Sarah W (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

These people know what they are doing, which is what you need when your precious mum is there for end of life care. Such a traumatic time, but the staff always make you feel welcome and give you the confidence that your loved one is in good hands. So thank you Haunton Hall for helping us through this
hard time and making the time you were in our lives the best they could be.

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Value for Money

Review from Nick S (Son of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I've recently paid a 5-day visit to the UK to visit my mother. On one of the days, I found her to be very cold in a room with the door propped open, curtains undrawn against a draughty window, and a radiator not working. The member of staff I reported this to said that nothing could be done on a Sunday
no one being available to effect a repair, and I felt dismissed like a naughty schoolboy, so I managed to temporarily repair the radiator myself. I drew the curtains and closed the door. At that point, a member of staff did appear. Mum wears a buzzer around her neck to call a member of staff for assistance. When asked why she didn't use it, she told me that the staff got cross if she called them. On the bright side the next day, the two managers of Haunton Hall came to me and took on board both of these issues regarding the cold room and buzzer use. After quite a discussion promised me there would be no recurrence of either. We will see.

Reply from Litha Thomas, Operations Director at Haunton Hall Nursing Home

Dear Nick, Thank you very much for taking the time to leave us a review. I hope we managed to resolve all the issues and any concerns you had. It was lovely talking to you and please do not hesitate to come directly to my office if you have any concerns in the future. I look forward to speaking with you soon. Litha Thomas, Operations Director.


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Review from Sue H (Friend of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our first visit here to see our best friend. OK, the building looks 'elderly and in need of help at some time', but don't we all! However, we were made so welcome by all of the staff that we saw and they were all so kind, gentle and thoughtful to their clients and visitors and treated everyone with
dignity. Much, much better than the previous places that our friend was moved to. Thank you all so much - we look forward to coming again (with our small dogs that our friend loves to bits).

Reply from Litha Thomas, Operations Director at Haunton Hall Nursing Home

Thank you Sue for your very kind feedback and my care staff thrive when they hear their efforts being appreciated. I look forward to catching up with you on your next visit.


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Current Review Score: 7.3 (7.268)

Overview of Review Score

The Review Score of 7.3 (7.268) out of 10 for Haunton Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.032 for Haunton Hall Nursing Home is calculated as follows: ( (11 Excellents x 5) + (10 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 31 Ratings = 4.032

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.236 Points relating to the number of positive Reviews for Haunton Hall Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 2 Positive Reviews ÷ 18 = 0.111

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Haunton Hall Nursing Home

What types of Care is Haunton Hall Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Haunton Hall Nursing Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Haunton Hall Nursing Home have?

There are 60 Single Rooms and 15 Couples/Companion Rooms.

What are the Facilities & Services at Haunton Hall Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Haunton Hall Nursing Home to the centre of Tamworth?

4.6 mile(s) as the crow flies, distance by road may be significantly further.