Hoar Cross Nursing Home

St Michael's House, Abbotts Bromley Road, Hoar Cross, Burton-on-Trent DE13 8RA
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8.3 26 Reviews
  • Hoar Cross Nursing Home, Burton-on-Trent
Hoar Cross Nursing Home specialises in provision for dementia care, though a skilled and experienced team have shown their effectiveness in assisting with a wide range of healthcare requirements.

A calm and stress-free atmosphere helps those with mental health difficulties to achieve a beneficial daily lifestyle, with carers available throughout the day and night.

Nursing expertise can be extended to convalescent and palliative care where necessary, with many learning and neurological disabilities having been treated within the home.

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Care Provided by Hoar Cross Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 51 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Hoar Cross Care Ltd
  • Person in charge
  • Fiona Kersey (General Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Hoar Cross Nursing Home

  • Weekly Charges per Person
    • Self-Funded Nursing Care from £994
  • (these prices are only a guideline, please contact Hoar Cross Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking available on site.


Hoar Cross Nursing Home Reviews (26)

Total of 26, showing 21-26
8.3

Hoar Cross Nursing Home has a Review Score of 8.3 (8.309) out of 10, based on 3 reviews in the last 2 years. Over all time Hoar Cross Nursing Home has 26 reviews.

Overall Experience

  • 21
  • 5
  • 0
  • 0
  • 0

Date Published

26
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23

Review from M F (Daughter of Resident) published on 9 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found looking for a care home for Mother extremely stressful. The care she was shown on assessment and admission allayed our fears. This care has continued. The atmosphere at Hoar Cross is like a "home from home" not an institution. The residents are in a happy, caring environment and are treated
with dignity and respect. The family can visit at any time and is also made to feel very welcome and part of the care. Any queries or requests are dealt with promptly.
As her needs have changed she has been given appropriate individual care. The rooms, lounge and dining room are light and airy and have views over the countryside and a large garden which sets a happy mood. The home also organises visits from singers and a number of activities on a regular basis. Mum is less anxious since moving here and enjoys the "social" environment. She has her hair done regularly and is always well dressed. She says that the staff and food are lovely - which is very reassuring for us.

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Review from A W (Daughter of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very approachable and very caring staff. They treat residents with much dignity. A wide variety of activities. Friendly staff, try their best to make it 'home from home'.

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Review from A S (Daughter of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When you hand over the care of someone who is so important to you it is the most difficult time in your life. The staff at Hoar Cross Nursing Home made this transition as easy as it could ever be. They have taken the time to really know mum and her care can only be classed as beyond excellent. I have
total confidence that mum is cared for and loved.

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Review from L H (Wife of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely impressed with the level of care for my husband. He is on end of life care. With the help of managers, he has been moved closer to home, friends and family. He is treated with dignity and love and help given to improve pain management and control his seizures. Hoar Cross Nursing Home
is like a dream come true, for my husband to die in surrounds which are beautiful and to be cared for like he deserves. I cannot find any faults with the place.

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Review from Sally M (Sister of Resident) published on 3 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From when my brother and I stepped into Hoar Cross Nursing Home we knew it was the right place, being welcomed warmly by a familiar face. My brother was anxious about his illness but within two weeks of him being at Hoar Cross he felt safe, secure and cared for, even starting to gain weight. The staff
at Hoar Cross are exceptional and put much time and effort into supporting and caring for my brother, including the choice and quality of food, nursing and managing medication and helping him be as well dressed and cared for as always. He was offered choices, felt in control of his life and was gently encouraged to try new things on offer at the Home. He built a relationship of trust with the team and responded well. I visited every day and was made to feel totally welcome and part of his life. Indeed as my brother’s illness progressed the level of support given to both of us was beyond expectation. Hoar Cross is a wonderful environment, in a lovely location and staffed by an exceptional team.

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Review from Elizabeth S (Daughter of Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was a resident of Hoar Cross nursing home for four and a half years. The care he has received has been exemplary, kind and tender. As he reached the end of his life, and a life extended well beyond our expectations, he was given palliative care, without exception he was cared fro with gentleness
and dignity. As relatives we also received great support, emotional and physical. I cannot express the gratitude I feel for this nursing home. The staff worked beyond their hours to ease the death of my father. Thank you.

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Current Review Score: 8.3 (8.309)

Overview of Review Score

The Review Score of 8.3 (8.309) out of 10 for Hoar Cross Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.765 for Hoar Cross Nursing Home is calculated as follows: ( (26 Excellents x 5) + (8 Goods x 4) ) ÷ 34 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.544 Points relating to the number of positive Reviews for Hoar Cross Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 3 Positive Reviews ÷ 10.2 = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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