St Joseph's Convent Nursing Home

Lichfield Road, Stafford ST17 4LG
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9.1 37 Reviews
  • St Joseph's Convent Nursing Home, Stafford
St Joseph's Convent Nursing Home is located in Staffordshire and provides care to older people.

All care is carried out in a bespoke fashion, with passion, empathy and enthusiasm at the centre of all decisions taken.

Carers understand the importance of person-centred care, and the resident's needs and preferences are placed at the centre of their care.

The home prides itself on it's friendly approach and have family values at the core when caring for residents.

Personal preferences and nutritional needs are taken into account and the kitchen team work hard to provide a wide range of healthy and tasty choices for residents.

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Care Provided by St Joseph's Convent Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Julie Atkinson (Home Manager)
  • Admission Criteria
    • Non Smoking
    • Ages 65+
  • Room Information
    • Single Rooms (49)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for St Joseph's Convent Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,375 – £1,450
    • Self-Funded Nursing Care £1,375 – £1,450
    • RESPITE Self-Funded Residential Care £1,375 – £1,450
    • RESPITE Self-Funded Nursing Care £1,375 – £1,450
  • (these prices are only a guideline, please contact St Joseph's Convent Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

St Joseph's Convent Nursing Home Reviews (37)

Total of 37, showing 21-37
9.1

St Joseph's Convent Nursing Home has a Review Score of 9.1 (9.056) out of 10, based on 6 reviews in the last 2 years. Over all time St Joseph's Convent Nursing Home has 37 reviews.

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Review from Annis P (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, all I can say is what an excellent receptionist you have, always knew who I was, I can not praise this person enough. Even a certain nurse, on days she was extra special to me and my mom, care was above and beyond. Very upset when she had to ring me with sad news, mom loved her so much and so
did I. Care staff were amazing too, when I was sitting there at night, they couldn't do enough for me especially a certain person who made my mom her marmalade on toast, she thought she was wonderful. All I can say is I hope I get this care when my time comes, excellent people. Thank you so much for all you did for mom and us as a family. Kind regards.

Reply from Sharon Palmer, Manager at St Joseph's Convent Nursing Home

Thank you for your review. I will ensure staff are aware of your kind comments. I am pleased to hear Mum received such excellent end of life care.


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Review from Helen W (Daughter of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at St Joseph’s is just unique. So much love and compassion shown. My mum was there for seven days only for palliative care. My mum received more care, love and compassion from any medical care in those seven days than she did in the whole year of being in one hospital or another. I know this
is something my family will never forget - how St Joseph’s staff looked after my mum and us the family on my mum's last days. The place is beautiful but does require renovation on which I know is being done. If money is spent on the home to match the staffs care they give, then this is definitely going to be the best place to put your elderly relatives in Staffordshire. Thank you to the staff that looked after my mum and us, we are truly grateful.

Reply from Sharon Palmer, Manager at St Joseph's Convent Nursing Home

Thank you so much for your positive comments. I am pleased to know the end of life care your mum received was of a high standard. We strive to provide this for all of our residents in our care and receiving comments like yours is very rewarding. Thanks for taking the time to share your thoughts.


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Review from Julie B (Daughter of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Words fail me, all staff at St Joseph's are excellent. The kindness, thoughtfulness, compassion and care given to the residents and their families is second to none. It's everything we wish for with the care of our elderly relatives, leaving them safe.

Reply from Sharon Palmer, Manager at St Joseph's Convent Nursing Home

Thank you for your positive feedback. We are pleased to hear how happy you are with the care delivered to your relative.


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Review from J O (Daughter of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at St Joseph's for only 2 months, before she passed away. The care and every aspect of St Joseph's were second to none. We the family all were made to feel we were part of the St Joseph's family. The passing of our mum was made so much easier by the attention to detail and everything
was done to make mum's passing as peaceful as possible. We now shed happy tears of our mum's passing thanks to St Joseph's.

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Review from Fiona M (Wife of Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The moment I walked into St. Josephs, the atmosphere was noticeably friendly, and during my initial tour-enhanced by the level of care that was mentioned, I chose it (my 6th home visited). My husband's care was even better than I expected. Nurses were experts in the care he needed. The carers gave him
sincere love and attention. The food was excellent and the cleanliness was very good. Some of the facilities do need updating but that does not take away the perfect choice I made.

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Review from Kevin C (Son of Resident) published on 10 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is truly excellent. The staff are so lovely and caring. I know that my mom
is very well looked after and I can rest assured she is in good care and her needs are being fully met.

Reply from Sue Moore, Manager at St Joseph's Convent Nursing Home

Hi Kevin, thank you for your lovely comments I will pass them on to the staff.


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Review from David P (Husband of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in care for the last two years and now feels as if she is at home. I am impressed with the level of care that she receives. Nothing seems too much trouble. All levels of staff are respectful, helpful and friendly to the residents and to their visitors. The grand scale of the building
gives an air of opulence and security. The well-kept gardens provide peace and tranquillity when weather permits. I would have no hesitation in recommending this nursing home to anyone who asks me.

Reply from Sue Moore, Manager at St Joseph's Convent Nursing Home

Thank you for your lovely comments.


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Review from Sandra S (Daughter of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that is being given and for all the staff that look after her.

Reply from Sue Moore, Manager at St Joseph's Convent Nursing Home

We appreciate your feedback thank you.


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Review from Ruth H (Daughter of Resident) published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into St Joseph's after having had a stroke. It had left her unable to do very little for herself. She had been in hospital for 11 weeks and then an assessment home for another 5. She was tired by the time she got here. Staff have been so wonderful with her. They treat her as they would
their families. They have supported us as a family wonderfully. We know she hasn't long left but they are ensuring she finished her life in as dignified way as possible.

Reply from Sue Moore, Manager at St Joseph's Convent Nursing Home

Thank you for your wonderful feedback, it is very much appreciated.


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Review from Mike C (Son of Resident) published on 8 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Joseph's were very kind and showed my father great respect, dignity and compassion. They were very attentive and caring and offered a first class service. You could tell from the other residents that they were happy in this caring environment. I would strongly recommend St Joseph's to
look after your loved one.

Reply from Sue Moore, Manager at St Joseph's Convent Nursing Home

Thankyou for your lovely comments I will pass them on to all the staff.


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Review from Stella B (Daughter of Resident) published on 8 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent almost five months at St Joseph’s and the care was exceptional. The staff were professional, understanding and compassionate. My father was extremely happy there and built up a rapport with the staff. He enjoyed their company and the staff enjoyed his company.
When I visited I felt
that I had become part of this special family. Our family have been very privileged to have been part St Joseph’s.
My father's last few months were spent with dignity, compassion and joy and I shall always be truly grateful.

Reply from Sue Moore, Manager at St Joseph's Convent Nursing Home

Thankyou for your kind comments it means a lot to the staff to know that your overall experience was a positive one.


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Review from Patrick C (Son of Resident) published on 8 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad received excellent care at St Joseph's. The staff are friendly and so caring. Dad was always well presented whenever I came to visit him.
Meals were very nice, and always catered well for his preferences. I have no hesitation in recommending this care home. All residents are in good hands.

Reply from Sue Moore, Manager at St Joseph's Convent Nursing Home

All the team at St Josephs would like to thankyou for your kind comments.


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Review from D P (Regular Volunteer) published on 29 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having volunteered at the home for the Christmas Fayre, I was thoroughly impressed by the level of dignity shown to residents. Staff were trying to meet everyone's needs as quickly and promptly as they could and showed their dedication to their work. The atmosphere was amazing, all staff (including
management), residents, relatives and even relatives of previous residents, all showed up to show their support for the home. The food provided for many people at that time was great. Brilliant.

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Review from Melvyn C (Son of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Lack of good selection of food. Meals ordered often do no materialize.

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Review from Christine C (Friend of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, lovely clean rooms, very accommodating to residents and visitors.

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Review from Donna G (Daughter of Resident) published on 5 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Each and every one of the staff were committed to working at St. Josephs. The kindness, caring, personalised and dignified care they showed to my dad made him feel so special and loved. I cannot describe the warm and loving atmosphere at St. Josephs but I was reassured my dad was in very good hands
at all times, day and night. They also offered tremendous support to me and information as I struggled to accept dad was needing this level of care.
I will always have fond memories x

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Review from Leslie T (Friend of Resident) published on 23 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting a dear friend on Sunday 22/05/16, I feel I have to rain praises upon praises on the staff of St Josephs, they could not have been more friendly/helpful. My dear friend calls all of them angels!!! So I can only finish this review by saying God bless you all! Angels of St Josephs!!

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Current Review Score: 9.1 (9.056)

Overview of Review Score

The Review Score of 9.1 (9.056) out of 10 for St Joseph's Convent Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for St Joseph's Convent Nursing Home is calculated as follows: ( (57 Excellents x 5) + (6 Goods x 4) + (1 Very Poors x 1) ) ÷ 64 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.212 Points relating to the number of positive Reviews for St Joseph's Convent Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 6 Positive Reviews ÷ 9.8 = 0.612

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Julie

Julie Anderson

Job Title: Home Manager

Joined: 2020

I have been qualified as a Nurse for more than 20 years and I have a vast amount of experience in all aspects of nursing care and care home management.


Sophie

Sophie Prokic-Price

Job Title: Deputy Manager

Joined: 2010

My name is Sophie. I oversee the clinical side of the home, as well as being part of the management team. I'm here to support all staff, from carers to management and answer any questions anyone has. I absolutely love my job at St Joseph's, I have been here since February 2010, and I feel it's like one big family. One of my favourite parts of the job is the smile you get from a resident. It can be a quick hello, or sitting holding someone's hand, and that smile means everything. It's a privilege to be part of the St Joseph's team


Amy

Amy Holford

Job Title: Nurse Administration

Joined: 2011

Hello, I am Amy. I work supporting the nurses and my main role is to help the Managers ensure the home runs smoothly. I am the person who inducts new staff into the ethos of St Joseph's, which has and will always put residents at the top of the agenda. I have developed through the ranks and I am the type of person who will help everybody. I feel very proud to work with such caring and kind people here at St Joseph's.


Nicci

Nicci Spencer

Job Title: R.G.N.

Joined: 2017

Hi, my name is Nicci and I am one of the trained nurses with 17+ years of experience. As a nurse it is my role to ensure we plan and provide individualised care for our residents. Since working at St Joseph's I have become a tissue viability ambassador for nursing homes. I am really proud to work at St Josephs and alongside such a caring, skilled and compassionate team of dedicated staff.


Laura

Laura Tunnicliffe

Job Title: Nursing Assistant

Joined: 2007

Hello, my name is Laura and I am one of the Nursing Assistants here at St Joseph's. I have worked here since 2007 and worked my way up the ladder. My main role is to support the nurses and take good care of our residents, including basic nursing procedures. We promote dignity and respect and individualised care for each resident. Working at St Joseph's is very rewarding and I am proud to work in a skilled, compassionate and caring environment.


Limin

Limin Wang

Job Title: Head Housekeeper

Joined: 2004

Hello, I am Limin Wang. I am the Housekeeping Manager. I have worked here since 2004. My role consists of inducting new staff and offering the correct training to all new starters.
We have a very good housekeeping team here at St Joseph’s with very high standards.
I am very proud to work here at St Joseph’s, we all work as one big team.


Sharon

Sharon Walters

Job Title: Catering Manager

Joined: 1998

Hello, I am Sharon Walters. I am the Catering Manager. I have worked here for over 21 years and I have a lot of catering experience.
My role consists of cooking, ordering, preparing of foods and cleaning. I am very dedicated to my role and care managers.
I am very proud to work here in such a lovely workplace.