Kings Bromley Care Home has a Review Score of 9.6 (9.556) out of 10, based on 15 reviews in the last 2 years. Over all time Kings Bromley Care Home has 32 reviews.
Review from B H (Daughter of Resident) published on 9 November 2022
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Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home
Dear B H,
Thank you very much for taking the time to write such a heartfelt review and recommendation. Your feedback is gratefully received and means a lot to Kings Bromley Care Home team. It was a pleasure to meet your mum and her loved ones. Your mum was a great member of the Kings Bromley Care Home family, and she left us with lots of memories which we will continue to cherish.
Kind Regards.
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Review from Martin R (Son of Resident) published on 2 November 2022
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Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home
Dear Sir,
On behalf of our Team at Kings Bromley Care Home, I would like to express our gratitude for your kind words. Thank you for choosing Kings Bromley Care Home as your dad's final home. It was a great pleasure to be part of his life.
Kind Regards.
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Review from Sue P C (Friend of Resident) published on 22 September 2022
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Reply from Aga Bednarek, Registered Home Manager at Kings Bromley Care Home
Thank you very much for taking time to share your thoughts about Kings Bromley Care Home. It is great to know our effort is acknowledged and appreciated. It means a lot to our team.
Kind Regards.
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Review from G S (Daughter-in-law of Resident) published on 13 July 2022
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Reply from Rosie Howell, Manager at Kings Bromley Care Home
Many thanks for your kind and positive words of recommendation, we will ensure all members of staff receive this wonderful feedback. We will continue to provide the best care we can, we sincerely appreciate and thank you for your time to review our service.
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Review from K S (Daughter of Resident) published on 27 June 2022
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Review from J B (Daughter of Resident) published on 26 July 2021
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Review from L J (Wife of Resident) published on 7 January 2020
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Review from M G (Daughter of Resident) published on 25 December 2019
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Review from Robert L (Husband of Resident) published on 9 July 2019
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Review from Jan C (Daughter of Resident) published on 22 August 2018
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Reply from Sameer Rizvi, CEO at Kings Bromley Care Home
Thank you. We highly appreciate your positive feedback! This type of a response is what makes our staff come into work with a positive mindset, ready to provide the care that every resident needs and deserves. Thank you.
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Review from Shirley M (Daughter of Resident) published on 17 May 2018
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Review from Susan S (Daughter of Resident) published on 6 November 2015
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The Review Score of 9.6 (9.556) out of 10 for Kings Bromley Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.556 for Kings Bromley Care Home is calculated as follows: ( (130 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (10 Very Poors x 1) ) ÷ 171 Ratings = 4.556
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kings Bromley Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Jul 2023
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