Kirk House

34 Balance Street, Uttoxeter ST14 8JE
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8.1 13 Reviews
  • Kirk House, Uttoxeter
Kirk House offers a wide range of care, starting with residential and respite care right through to nursing and palliative care, ensuring every resident receives individual care.

Kirk House takes great pride in offering a highly professional, personal, quality care and nursing service for frail elderly.

The home offers a bright and cheerful atmosphere, with all sorts of activities, including quizzes, relevant games, trips out to local amenities and clubs. An Activities Coordinator ensures regular ‘in-house’ entertainment is on offer for residents.

Visitors are always welcome and the home is anxious that each resident maintains contact with all his or her family and friends.

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Care Provided by Kirk House

  • Type of Service
    • Nursing Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Uttoxeter & District Old People's Housing Society
  • Person in charge
  • Stacey Smith (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Kirk House Reviews (13)

8.1

Kirk House has a Review Score of 8.1 (8.143) out of 10, based on 1 reviews in the last 2 years. Over all time Kirk House has 13 reviews.

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Date Published

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Review from N T (Son of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to take this opportunity to thank each and every member of staff for making my mother's transition from her own property to her new home at Kirk House. The home has a dedicated and professional team of staff, who are well-managed by their senior management team. The senior management team
took the time to understand my mother's specific needs and created a bespoke care plan. Nothing is too much trouble. My mother has only been in the home for a month but we have seen such a difference in her mental health and general well-being. My mother is now showing interest in hobbies she enjoyed previously, such as painting, which the team have been able to facilitate. The food is amazing which my mother so enjoys. This has led to a physical change in her appearance for the better. All staff have been most welcoming and have encouraged us to visit freely. This has allowed regular visits from family and friends. I would have no hesitation in recommending Kirk House to anyone.

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Review from D M (Daughter of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kirk House is a well-run and happy residential and nursing home with a lovely family atmosphere. The staff are very helpful and make sure everyone is well looked after and cared for and their individual needs are met. The activities that take place from time to time are always very well planned and
organised and are enjoyed by everyone too.

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Review from G H (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy with the general running of the home. Staff appear caring of the resident's needs.
Personally, I would prefer more activities or even an outing with some of the more able residents, or maybe having some entertainment in the home ie: Bingo, singer, music etc.
I don't like the fact that
all residents are to be in bed before 8pm. I also don't like that there is only three staff on of an evening, as more able residents get neglected or left to own devices a lot.

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Review from Gillian H (Sister of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is comfortable and content.
Staff are always friendly with her.

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Review from Cris L (Son of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff can't be more helpful. The manager and all the staff look after my mother as if she were their own. They have lots of activities and things to make her stay a happy one.

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Review from Janet B (Daughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Kirk House for almost 3 years now. During that time, she has received wonderful care. All her needs are met and she seems happy and content. Kirk House has a lovely homely feel and the staff are amazing.

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Review from Wayne M (Son of Resident) published on 21 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is Mom's first month in Kirk House. The care home manager and staff have made the transition from hospital to the home very smooth. Enabling a weekend admission was greatly appreciated. The care staff have taken very good care of Mom and have been welcoming to family and friends. We are very pleased
that Mom is being managed without the need for daily sedatives which were being used in hospital.

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Review from Roger D (Husband of Resident) published on 11 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy for my wife to be here. She is being looked after in a very considerate way and I am always made to feel very welcome and encouraged to stay for meals if they coincide with my visit.
All the staff are very friendly, polite and helpful and any concerns about her well-being are recognised
and acted upon in an appropriate manner.

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Review from D W (Wife of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have given excellent care and consideration to my husband, sometimes going above and beyond.

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Review from Sheila G (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very happy for my mother to be here. She is content and says she's looked after. The home is clean and tidy and all the staff are lovely and kind to my mother.

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Review from D L (Son of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled in extremely well. He really enjoys life here, he has improved beyond our expectations, this is due to the very high level of care and attention he receives daily. He can't praise them highly enough and for that we are grateful. Long may it continue.

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Review from Andrea R (Daughter of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very pleasant ad caring. The food is excellent and nothing is too much trouble.

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Review from G D (Son of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has received stirling care here since arriving coming up on 2 years now. Quality care for elderly people. Independent living at it's best. Highly recommended. The place to be, highest quality staffing and each resident has their own apartment within the complex. Hope it's here when I get older!

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Current Review Score: 8.1 (8.143)

Overview of Review Score

The Review Score of 8.1 (8.143) out of 10 for Kirk House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Kirk House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.143 Points relating to the number of positive Reviews for Kirk House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 1 Positive Reviews ÷ 7 = 0.143

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Kirk House

What types of Care is Kirk House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kirk House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Kirk House have?

There are 35 Single Rooms.

What are the Facilities & Services at Kirk House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kirk House to the centre of Uttoxeter?

0.1 mile(s) as the crow flies, distance by road may be significantly further.