All fees are subject to a detailed assessment of need which will determine the actual fee.
Visitors welcome to visit Manor House Nursing Home at any time. Please sign the visitors book on arrival and record the time of leaving when exiting the building. Please adhere to any notices or information given by staff, for the safety of residents and/or visitors.
Free parking on site. Disabled parking bays are identified by signage in the main car park and the car park for the Mental Health Unit.
Manor House Nursing Home has a Review Score of 9.0 (8.952) out of 10, based on 9 reviews in the last 2 years. Over all time Manor House Nursing Home has 43 reviews.
Review from Elizabeth (Daughter-in-law of Resident) published on 10 May 2016
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Phill Searle, General Manager at Manor House Nursing Home
Thank you for your kind comments, I will pass them onto the staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian M (Son of Resident) published on 18 November 2015
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy B (Daughter of Resident) published on 23 October 2015
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.0 (8.952) out of 10 for Manor House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.692 for Manor House Nursing Home is calculated as follows: ( (76 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 104 Ratings = 4.692
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.26 Points relating to the number of positive Reviews for Manor House Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 125 registered maximum number of service users is 25. 9 Positive Reviews ÷ 25 = 0.36
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Apr 2024
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 21 hours ago
Nursing, demenita and complex care
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Job Title: Facilities Manager
Joined: 1998
Sophie has worked at the The Manor House for over 25 years, along with her incredible team she organises daily activities and a calendar of events.
Job Title: Unit Manager
Joined: 2015
Bertha is one of our Unit Managers and a Registered Nurse.
Job Title: Quality & Compliance Manager
Joined: 2021
Peter is always one step ahead when it comes to ensuring the highest standards are in place.
Job Title: Senior Healthcare Assistant
Joined: 2007
Diane is one of the Manor House's longest serving Healthcare Assistants with a wealth of knowledge and experience.
