Tudor House Care Home

Littleworth Road, Hednesford, Cannock WS12 1HY
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7.8 26 Reviews
  • Tudor House Care Home, Cannock
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Care Provided by Tudor House Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Natalie Newell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)

Facilities

  • Close to Local shops
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Tudor House Care Home Reviews (26)

Total of 26, showing 21-26
7.8

Tudor House Care Home has a Review Score of 7.8 (7.760) out of 10, based on 3 reviews in the last 2 years. Over all time Tudor House Care Home has 26 reviews.

Overall Experience

  • 8
  • 14
  • 4
  • 0
  • 0

Date Published

26
0
0
3
23

Review from Robert L (Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff very respectful and kind.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home

Thank you, Robert, for sharing your experience of Tudor House Care Home. We are happy to hear it has been so positive and that you have found our team supportive. Please let us know if there is anything more we can do. Have a a wonderful day.


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Review from Louise H (Daughter of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with how my dad has settled in.
He seems well looked after and looks well.
He says he likes the staff and has put weight on since he has been here.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home

Thank you, Louise, for your comments following your recent experience at Tudor House Care Home. We appreciate you taking the time to let us know how we are doing and we are happy to hear that your experience has been so positive. We look forward to seeing you again soon. Have a wonderful day.


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Review from C B (Son of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent pre-admission with a good but sympathetic review and assessment of Dads condition. Excellent on admission with all documents up to date and care plan clearly explained.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home

Thank you for sharing your recent experience of Tudor House Care Home. We really appreciate you taking the time and letting us know how we are doing. We strive for 100% satisfaction, and it is great to see you had such a positive experience. Have a great day.


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Review from J Z (Daughter of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Residents are very happy in Tudor House. My relative is kept very clean and well fed.


I feel the staff are very kind and extremely caring. The safety of residents is very important in Tudor House and I feel my relative is very settled.


The management has recently changed and this has made a big

difference to Tudor House, we can all see that she is doing an excellent job.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home

Thank you for your comments about your recent experience at Tudor House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Jayne E (Daughter of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All aspects kind and considerate at all times they provide excellent standards to all residents.


Doors are always open to discuss things and if there are any problems, they are dealt with as soon as possible.


Reply from Ronnie Cavanagh, Digital Marketing Executive at Tudor House Care Home

Thank you, Jayne, for your comments about your recent experience at Tudor House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Doreen R (Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been very happy here for 2 years. I've said it before that this is my home. I hope that answers your questions. Thank you.

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Current Review Score: 7.8 (7.760)

Overview of Review Score

The Review Score of 7.8 (7.760) out of 10 for Tudor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.222 for Tudor House Care Home is calculated as follows: ( (11 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 36 Ratings = 4.222

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.538 Points relating to the number of positive Reviews for Tudor House Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 3 Positive Reviews ÷ 10.4 = 0.288

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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