Rider House Nursing Home

Stapenhill Road, Burton-on-Trent DE15 9AE
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9.8 71 Reviews
  • Rider House Nursing Home, Burton-on-Trent
Rider House Nursing Home in Burton-on-Trent provides care for the frail and elderly, and those requiring nursing or personal care for a number of conditions and disorders, physical disability, injuries and dementia.

It delivers dedicated, person-centred care in a warm and friendly environment, with a focus on dignity and freedom of choice at all times.

The home is nestled within well-kept gardens that back on to mature woodland. To the front, there are views across the River Trent, with the local amenities and attractions just a short drive away.

Residents are encouraged to enjoy a variety of activities and pastimes that are organised by the home, as well as being able to take trips out and about.

Rider House Nursing Home's accommodation is set out over two floors, with a lift providing easy access. There are communal living and dining areas, as well as comfortably furnished bedrooms.

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Care Provided by Rider House Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Amanda Bisson (Home Manager)
  • Admission Criteria
    • Assessment by Qualified Staff
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Rider House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Nursing Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Nursing Care from £1,200
  • (these prices are only a guideline, please contact Rider House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call to discuss latest arrangements


  • Parking

  • On site car park


Rider House Nursing Home Reviews (71)

Total of 71, showing 1-20
9.8

Rider House Nursing Home has a Review Score of 9.8 (9.801) out of 10, based on 17 reviews in the last 2 years. Over all time Rider House Nursing Home has 71 reviews.

Overall Experience

  • 55
  • 15
  • 1
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Date Published

71
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17
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Review from James Allan J (Friend of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, very professional, and always very informative Chris is always clean and tidy.
Everyone in the home seems happy and contented. The staff are always helpful.
I always enjoy my visits to Rider House.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your excellent review. Your friend is very fortunate to have such a caring friend. He really does appreciate your visits.


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Review from J J (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring home, great manager who goes above and beyond and wonderful caring staff. Mum is always clean, respected and well presented.
Meals look lovely and home always smells nice.
Home in lovely surroundings.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind review. It is the pleasure of the staff and myself to be involved in the care of your mum.


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Review from G P (Son of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from dementia and the necessary care she enjoys at Rider House is exemplary providing great comfort to myself, my siblings, and all Mum's family knowing she is both safe and well cared for at all times.
The staff and management work very hard to maintain a friendly environment for
the residents and visitors alike.
Highly recommended.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind review. It is a pleasure to be involved in the care of your lovely mum.


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Review from L G (Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very good, kind and helpful. Cleanliness is excellent, they even wash the floor every day. And the laundry is excellent if I put something out in the morning it comes back the same day. They come quickly when you press the button.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback. It is our pleasure to have you with us at Rider House.


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Review from J M (Daughter of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is so friendly and helpful. They look after my Father very well and he has been so much better being here.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback. It is our pleasure to have your Dad at Rider House. He keeps us all entertained with his lovely humour.


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Review from A C (Daughter of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that I have my sanity back since Mum has been in Rider House. She is really settled and loves all the staff. She is so much improved since 2 years ago, it's amazing. The staff are fabulous.
The staff went above and beyond when my Father died in May.
I couldn't have wished for better care for
him, they were incredible and helped me at such a difficult time.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback. It was a pleasure to have cared for your Dad and to have Mum with us and see her so settled is a delight.


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Review from S M (Son of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Mum's care, Mum is comfortable and well looked after. The staff are friendly and helpful. Everywhere looks clean and tidy, and visiting is no problem.
The food looks good and I have seen staff helping to feed Mum.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your lovely review. It is our pleasure to be involved in the care of your Mum.


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Review from K T (Daughter of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rider House provides a warm, safe, caring environment for the residents. The carers are respectful and kind, with a lovely sense of fun.
My Mum hasn’t been the easiest of residents but Rider House (and particularly the manager) have been very patient in settling her in and making her feel at home.
We are very happy with the care she receives.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely review. It has been a great pleasure to have your Mum join us at Rider and be involved in her care.


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Review from J E (Brother of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most importantly is the care and kindness shown by the staff. Nursing care has always been of a professional standard. The room occupied by my brother is small and basic but clean and well-kept.

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Review from Anne B (Sister of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rider House took my sister in as an emergency. I was apprehensive at first as my sister has complex needs. It was easy to see that the home is well-run and has a lovely atmosphere. Staff are very welcoming and so caring in the way my sister has been looked after. I have no hesitation in recommending
this wonderful home. We hope to see them all again in the not-too-distant future.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you Anne for your lovely review. It was a pleasure to be involved in the care of your sister and likewise, I hope we will see you again very soon.


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Review from S B (Daughter of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I worked in care for 14 years, I've been to lots of care homes and have been very concerned over the years. Rider House Nursing Home is a really lovely place from my mum, everyone is supportive and caring. I can visit and call and ask about Mum, always a positive response. I've seen exceptional patience
towards my mum and other residents their webpage always shows us the activities they do, Mum has settled. She shows no sign of distress which was paramount at home, great place for Mum 10/10.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind words and lovely review. It is a pleasure to be involved in the care of your Mum and have the additional support of such caring families.


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Review from C B (Friend of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home provides excellent service. Residents are well cared for by all the staff. Rooms are really fun lovely and they all have their own personal touches.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your lovely review and kind words. It is a pleasure to be involved in the care of your friend at Rider House.


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Review from Susan K (Sister of Resident) published on 26 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister came to you earlier in the year, having moved from a care home because of medical issues. She was having lots of problems previously, with mental health too. All of the issues have gone. She is happier and settled, and her quality of life has 100% improved. We can't tell you what this means
to us, relief, yes, both just that, the care and love all of your staff give us superb. Whenever we visit, our sister has her beautiful clothes., matched with her jewellery, which for her and us is so important. Alwats that extra mile. Thank you all so very much.

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Review from Tina B (Sister of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister moved to Ryder House in April 23, and the care, support and love we have experienced have been amazing. The whole team maintains very high standards and is always friendly and supportive. The manager keeps us all really informed of any care plan changes. We are included in all decision-making,
and so is our sister. Their priority is to ensure their residents have a warm, loving environment and maintain their dignity and some control over their lives, which is so important. Thank you.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Dear Tina,
Thank you very much for the lovely review. Your sister has improved and settled so well since joining us at Rider and it is our privilege to be involved in her care.


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Review from Patricia B (Sister of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved to Rider House in April 23. This was the best decision we as a family have made. She needs full-time care because of her progressive MS. Since moving from her previous care facility, we have noticed a major change in her moods; she has been encouraged to join in activities which she
didn’t do before and is very happy and settled. The staff are all very caring and helped her settle in, and the staffing doesn’t change much, so she knows who is looking after her, which she finds very reassuring. The manager runs a tight ship, and it shows. She's always clean and well dressed, even down to matching jewellery for her outfits. Fantastic - cannot fault you in any way.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for the lovely review. It is a privilege to have your sister with us at Rider and to see her settle in so well. The support and dedication from all the family are outstanding, and the staff and I are very fortunate to have the opportunity to be involved with such wonderful residents and families.


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Review from S D (Sister-in-law of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a visitor at Rider House for several years. My mum received end-of-life care, and my dad received nursing care for many years, and now my sister-in-law is a resident.
Rider House is just a very special place, and my first impression all those years ago was exactly right.
The home is
welcoming, spotless and, in my opinion, staffed by a very professional, caring team. I trusted them with those I loved, and they have always done their very best.
Well done, Rider House.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your lovely review. We are very privileged to have had the opportunity to care for your family members and have your continued support at Rider.


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Review from Sandra L (Niece of Resident) published on 14 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to all the staff who gave us a warm, friendly welcome yesterday when a group of us arrived to celebrate a relative’s birthday, we hoped to celebrate in the garden but the weather was not good, the staff made us comfortable in a room where we could all be together
and even brought us tea and cakes. You all do an amazing job and make sure guests and residents are happy, it shows in the atmosphere of the home.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you Sandra for your kind words and lovely feedback. It is our pleasure to have your aunt here who keeps us entertained with her great sense of humour. She thoroughly enjoyed her birthday celebrations with all the family.


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Review from Claire L (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rider House is a fantastic care home, when you first enter it has a friendly, warm, welcoming feel. Everyone who works there is so kind, friendly and supportive to my mum and when I visit. They are an extension to our family and this now includes the other residents that Mum has quickly formed a friendship
with. The care home, garden and facilities are immaculate and I couldn't wish for a better environment for Mum. They go the extra mile for significant events, everyone joins in and there is a strong connection with the local community. The home provides a full and varied life for Mum. She also has a weekly visit from the hairdresser, her optician visits are scheduled in the comfort of the home and this also includes the dentist. I believe Mum's general health has improved since she has been in Rider House. She is definitely enjoying her meals now, not because she has a great menu to choose from but they are so sociable. Mum is happy to be in Rider House and I am too.

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Review from Trudie B (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

5 stars for the Rider House team of staff from the amazing care staff, kitchen staff, house staff and management team. All have been amazing since 2014 for our beloved mother.
All the care staff are so kind and caring and treat Mum like their own family which really means a lot to us as a family.

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Review from Kerry C (Granddaughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. The staff take good care of the residents. My grandad looks so much healthier since living there.
It's nice to see the staff sitting and chatting to the residents and having a laugh and joke with them.

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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for Rider House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for Rider House Nursing Home is calculated as follows: ( (165 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rider House Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Amanda Bisson

Job Title: Home Manager

"I have worked at Rider House since December 2018. During this time, I have seen immense changes at Rider House, supported by the management team and the wonderful, caring staff that Rider has. This ensures that we always strive to be the best we can, providing the love and care that we all work hard to achieve and is expected from our residents, their families, and our supportive community.
I have worked as a registered nurse for over 40 years and have never had second thoughts about my chosen career path. After initially qualifying I worked in general medicine, progressing to oncology, chemotherapy, palliative and EOL care nurse specialist. This career progression enables me to provide the best care we can for all residents regardless of their needs and ill health, ensuring that they are supported to live as well and happy as they deserve. I am constantly seeking to get the best from the staff, but in a manner that recognises their value and worth so that their enthusiasm and genuine care helps us all to achieve our intended aims.”


Frequently Asked Questions about Rider House Nursing Home

What types of Care is Rider House Nursing Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rider House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rider House Nursing Home have?

There are 40 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Rider House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rider House Nursing Home to the centre of Burton-on-Trent?

1.1 mile(s) as the crow flies, distance by road may be significantly further.