The home has an open visiting policy and family and friends are welcome at any time
There is ample parking available on site.
The Hunters Lodge Care Centre has a Review Score of 8.2 (8.236) out of 10, based on 2 reviews in the last 2 years. Over all time The Hunters Lodge Care Centre has 13 reviews.
Review from Philip C (Son of Resident) published on 13 September 2023
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Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre
Thank you for your wonderful review. It is so lovely to hear how your dad, although reluctant to enter into care found the experience really positive, and formed a bond with his carer and friend, who originated, just like him from Yorkshire. It must also offer you some comfort knowing he was happy and well cared for.
Reviews like yours offer reassurance to others needing to enter care, to feel confident that all will be well. Thank you again!
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Review from Lynsey W (Daughter of Resident) published on 10 May 2023
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Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre
Thank you for your wonderful review, it is heart-warming and reassuring to hear your thoughts about the care Mum receives and the environment she lives in.
The manager and staff work hard to provide good quality care and a clean well-managed environment.
I will ensure I pass your review on to the manager and her staff.
Thank you again.
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Review from M F (Daughter of Resident) published on 25 November 2022
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Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre
We would like to thank you for firstly, taking the time to review the care home and secondly, for such a positive review. Your review is particularly pertinent to us as you are from the industry. We will ensure that your comments are passed on to the manager and staff at Hunters Lodge Care Centre.
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Review from T H (Granddaughter of Resident) published on 7 June 2022
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Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre
I really appreciate your comments. We need all the encouragement to make sure that all of our residents get the best care, especially since it’s been very hard at times, due to COVID.
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Review from Sharon D (Granddaughter of Resident) published on 3 August 2021
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Review from Michelle W (Daughter of Resident) published on 29 April 2021
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Review from Teresa H (Daughter of Resident) published on 14 April 2021
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Reply from Michelle Interhaze, Area Manager at The Hunters Lodge Care Centre
Thank you for your kind words; the Management and care staff at Hunters Lodge are passionate about providing person-centred care to each resident within the home. We are pleased that we were able to alleviate any concerns you may have had in the transition between units and pleased that your loved one has settled in well in her home.
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Review from Karen K (Daughter of Resident) published on 14 April 2021
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Reply from Michelle Interhaze, Area Manager at The Hunters Lodge Care Centre
Thank you for your kind words; the management and care staff at Hunters Lodge are passionate about providing person-centred care to each resident within the home.
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Review from Jamiel S (Daughter of Resident) published on 28 October 2020
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Review from Nigel B (Brother of Resident) published on 20 February 2020
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Review from Robert S (Cousin of Resident) published on 20 February 2020
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Review from Sandra B (Friend of Resident) published on 18 September 2018
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Reply from Gina Cirino, Manager at The Hunters Lodge Care Centre
Thank you for your kind words.
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Review from Keith P (Son of Resident) published on 4 September 2018
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Reply from Gina Cirino, Area Manager at The Hunters Lodge Care Centre
Thank you for the response.
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The Review Score of 8.2 (8.236) out of 10 for The Hunters Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for The Hunters Lodge Care Centre is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.236 Points relating to the number of positive Reviews for The Hunters Lodge Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 2 Positive Reviews ÷ 18 = 0.111
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Mar 2020
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