Oulton Abbey Care Home

Kibblestone Road, Oulton, Stone ST15 8UW
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11 Reviews
  • Oulton Abbey Care Home, Stone

Care Provided by Oulton Abbey Care Home

  • Type of Service
  • Nursing Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 49 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The English Benedictine Order of Oulton Abbey
  • Person in charge
  • Louise Jones (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Oulton Abbey Care Home

  • The fee's are for the room rate, personal or Nursing care, Laundry, Dining etc.


    Hairdressing, Papers, Chiropody etc would be extra.


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at all times


  • Parking
  • The home has 3 car parks with some disabled parking near the entrance.


Oulton Abbey Care Home Reviews (11)

Over all time Oulton Abbey Care Home has 11 reviews.

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  • 8
  • 1
  • 0
  • 0
  • 2

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Overall Experience  Overall Experience 4.0 out of 5

Our experience has been very positive at Oulton Abbey Care Home. We are always warmly welcomed to a very pleasant, light and modern environment. All communications we have had, have been dealt with efficiently, effectively and we as family members have felt supported and well advised. Everyone in the
care home is pleasant, always willing to assist and professional. I believe our relatives could not be in a better care establishment. Our visits are an enjoyable day out that we look forward to. We have no doubt about our choice of this care facility.

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Overall Experience  Overall Experience 5.0 out of 5

My mum went to Oulton Abbey in March 2020 at the start of the lockdown. I was unable to visit and settle her in. All the staff have been wonderful in supporting her, not only physically, but also mentally during a very difficult period, and she is clearly loved by them. Nothing is too much trouble,
and I am constantly updated on her situation. This gives me total peace of mind knowing she is cared for in such a loving way. Thank you for keeping her safe during Coivd.

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Overall Experience  Overall Experience 5.0 out of 5

I have found all my communications with staff have been positive. All staff have demonstrated empathic care towards my mother.
My mother is settled and happy, she talks about activities and recreation she enjoys and for her being able to mix with others and be sociable is very important.
I highly
recommend Oulton Abbey and feel assured and confident in the high-quality care provided by the staff team.

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Overall Experience  Overall Experience 5.0 out of 5

My dad entered Oulton Abbey Care Home from hospital: his prognosis was approx two weeks. But with the love, care and attention he received from everyone at Oulton Abbey, he regained his personality and enjoyment of life again which had not been there for some considerable time whilst in hospital. Every
member of staff was responsible for dad’s remarkable progress. The tea ladies who always made sure the family were looked after, the carers who made sure that dad was always comfortable, stimulated and happy, to the nursing staff who ensured his medical needs were met, that he was never in pain and treated any ailment effectively and efficiently.
Dad lived the last few months of his life, happy, calm and relaxed. He passed away peacefully with dignity surrounded by his family and staff members all of whom cared for him a great deal. I can never express how appreciative the family are and would recommend Oulton Abbey to anyone who has to make the difficult decision about their loved one.

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Overall Experience  Overall Experience 5.0 out of 5

The Home, which is set in beautiful grounds, is bright and pleasant, with a homely and welcoming atmosphere. Staff are friendly and helpful and provide personalised care for residents. Visitors may call at any time, and are well catered for: parking provision is good and inexpensive meals are available
for those who have to travel some distance, or simply wish to eat with the resident.
I would certainly recommend it to anyone seeking a care home.

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Overall Experience  Overall Experience 5.0 out of 5

I am a resident at Oulton Abbey Care Home. I have lived in Oulton for many years. When I became unable to look after myself it was perfect that Oulton Abbey was here for me. I moved in late last year and I stay on the ground floor residential area. I have lots of friends who are able to visit me in
my room or in the Lounge. I have a room near the Chapel which I find most convenient being a devout Catholic. The staff are wonderful, they work so hard to make us all happy. Meals are lovely and always on time and snacks are offered to us regularly. You couldn't say anything other than good for this place, I love staying here.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in residential care for 4 months. I chose this home after viewing a number of others for the welcoming atmosphere from staff and the apparent excellence of the facilities. I have been totally satisfied with the care and help given by the staff for my wife. Residents in the
residential care spend a long time there and are made to feel that it is their home. The relaxed and welcoming attitude makes both residents and visitors at home. The medical arrangements are completely up to scratch and help relatives to not feel worried or concerned about care. The open door approach means that even residents who prefer to remain in their rooms are well looked after and not left for long periods without contact or support. Visitors can call at any time. I would completely recommend Oulton Abbey to anyone looking for a care or nursing home.

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Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been residents at Oulton Abbey nursing home for the last 18 months. It is a bright, modern purpose built facility with beautiful rooms and lovely communal areas and gardens. The staff are very caring and attentive at all times and also very welcoming to family members and other
visitors. I have visited several other nursing homes and can say that Oulton Abbey is the best by far. I would recommend it to anyone looking for a place in a nursing home without reservation. I also have to mention the food which is absolutely excellent.

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Overall Experience  Overall Experience 5.0 out of 5

I am a resident at Oulton Abbey Care Home. I moved in at the end of the summer last year. I reside on the Residential floor in a lovely room with a view of the garden. I am looked after by a lovely team of carers. The Residential area has a Residential Supervisor who is very attentive. I always look
forward to a visit from the Home manager and Deputy for an informal chat. I attend mass daily in the Chapel within the home. I do look forward to mass on a Sunday which is held in the Beautiful Abbey. I enjoy my food at the Home - Chef is very good and caters for my every need. The domestic team are very kind to me and help me to keep my room clean and tidy. They take my laundry and bring it back in a very good time. I have a long-standing connection with Oulton Abbey and I am pleased to be a resident in such a beautiful caring home.

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Overall Experience  Overall Experience 1.0 out of 5

Very little stimulation, service users left alone for long periods of time resulting in a lot of falls and injuries. A huge lack of communication with the family of residents regards to illness and injury i.e falls. Very inexperienced staff and management. In my experience, the management are very
heartless. Oulton Abbey says they specialise in dementia care but can not cope with this sort of illness unless the resident is not mobile. Would not recommend.

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Overall Experience  Overall Experience 1.0 out of 5

Very lacking in experience and understanding of dementia care. Residents are not stimulated, which makes a depressing environment. Residents are left alone for long periods of time, resulting in falls and hospital admissions. The management do not treat concerns with the importance they require.

Reply from Charlotte King, Manager at Oulton Abbey Care Home

We feel this review is totally unjustified. We assess all potential residents prior to accepting and admitting to the care home. If the residents need change we refer to the appropriate people and then appropriate action is taken to ensure the correct level of care can be given. We feel the appropriate care was given in this case and for longer than agreed. Oulton Abbey Care Home provides excellent care with experienced staff and a warm homely environment.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Oulton Abbey Care Home

What types of Care is Oulton Abbey Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oulton Abbey Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Oulton Abbey Care Home have?

There are 49 Single Rooms.

What are the Facilities & Services at Oulton Abbey Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oulton Abbey Care Home to the centre of Stone?

1.0 mile(s) as the crow flies, distance by road may be significantly further.