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with the current pandemic restricted visiting one family member per visit. this is monitored by an appointment scheme.
parking on the front or on the side of the building
Silverdale Nursing Home has a Review Score of 8.1 (8.102) out of 10, based on 1 reviews in the last 2 years. Over all time Silverdale Nursing Home has 8 reviews.
Review from S B (Daughter of Resident) published on 19 April 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Sara H (Friend of Resident) published on 27 April 2021
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Overall Experience
4.0 out of 5
Reply from Sharon Hamilton, Manager at Silverdale Nursing Home
Thank you for the positive review. I and the team strive to go up and beyond. I will remain to keep in contact with the family members, as during this awful pandemic, it's invaluable to keep you all informed of their loved ones progress.
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Review from Shellie L (Granddaughter of Resident) published on 14 December 2020
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Overall Experience
5.0 out of 5
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Review from Kenneth W (Brother-in-law of Resident) published on 9 February 2018
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Overall Experience
5.0 out of 5
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Review from Karen F (Daughter of Resident) published on 20 November 2017
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Overall Experience
5.0 out of 5
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Review from Angela (Daughter of Resident) published on 5 December 2016
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Overall Experience
4.0 out of 5
The most striking thing you notice about this home is the carers. They really do live up to the name of carers, treating each resident with a compassion and respect that I've only rarely seen in other facilities. Many of them are long-term employees, who have a real affection for the home and the residents. This shows in all sorts of ways from how they interact with the clients to how they turn up to support events even when off duty.
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Review from John P (Son of Resident) published on 5 April 2016
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Overall Experience
5.0 out of 5
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Review from Raymond B (Husband of Resident) published on 16 March 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 8.1 (8.102) out of 10 for Silverdale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Silverdale Nursing Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.185 Points relating to the number of positive Reviews for Silverdale Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 1 Positive Reviews ÷ 5.4 = 0.185
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Oct 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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