All care fees are negotiated on an individual basis. For more accurate funding information it is advisable to contact Wheaton Aston Court directly.
Visiting to the home is 24hours a day. If visiting a friend or loved one pre-booking is desirable, however access will be facilitated around the clock.
Wheaton Aston Court has its own 30 space Car Park with overflow parking available if required.
Wheaton Aston Court has a Review Score of 8.7 (8.667) out of 10, based on 3 reviews in the last 2 years. Over all time Wheaton Aston Court has 78 reviews.
Review from Mary B (Friend of Resident) published on 31 May 2017
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Review from Joan H (Daughter-in-law of Resident) published on 22 May 2017
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Review from D B (Sister of Resident) published on 19 April 2017
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Reply from Mary Jekiel, Home Manager at Wheaton Aston Court
Thank you for your comments, we welcome all feedback that will help us continue to improve our care services. Many thanks for your kind words about the care for your sister; there are a few points raised however that I would like to try and pick up on.
At Wheaton Aston Court, we are staffed to a higher level than required. Unfortunately, there may be instances when residents have a short wait because we are supporting other residents with care needs, however, the team work very hard to ensure that this wait is minimal. We understand that this may be frustrating but we are striving to provide that individual personalised care that each one of our residents deserves and that may be changeable on a daily basis.
We have two wonderful Activities Coordinators who work hard at providing a programme of activities that support all of the residents in our care. We continue to receive very positive feedback regarding the wonderful displays that the team provide to involve our residents in the events that occur in the yearly calendar and they enjoy sharing these with their families. Not only have we included our residents in these events we have also raised funds for local charities in the way of raffles to support our local community.
If there is anything at all you would like to discuss further, I operate an open door policy and you are of course welcome anytime to continue this discussion on a personalised basis. Alternatively, you can contact customercare@brighterkind.com.
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Review from Sylvia H (Daughter of Resident) published on 18 April 2017
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Review from Peter H (Son of Resident) published on 13 April 2017
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Review from Janet M (Sister of Resident) published on 6 April 2017
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Review from Liddy K (Niece of Resident) published on 29 March 2017
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Review from Rosemary D (Friend of Resident) published on 15 February 2017
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Review from G A (Daughter of Resident) published on 31 January 2017
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Review from T T (Son of Resident) published on 24 January 2017
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Review from Judith C (Daughter of Resident) published on 20 January 2017
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Review from Julie A (Daughter of Resident) published on 17 January 2017
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Review from Pauline T (Daughter of Resident) published on 22 December 2016
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Review from E C (Nephew of Resident) published on 20 December 2016
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Review from Peter B (Husband of Resident) published on 14 December 2016
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Review from Lynne D (Daughter of Resident) published on 12 December 2016
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Review from George S (Son of Resident) published on 25 November 2016
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Review from Elizabeth L (Resident) published on 8 November 2016
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The Review Score of 8.7 (8.667) out of 10 for Wheaton Aston Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Wheaton Aston Court is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.667 Points relating to the number of positive Reviews for Wheaton Aston Court is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 3 Positive Reviews ÷ 7.2 = 0.417
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2020
With a decade of dedicated experience in the care home sector, Mr Ryan Wall stands out as giving stable leadership to Wheaton Aston Court. His journey in care home management began with a remarkable achievement: within his first year, he was honoured with an award for implementing a positive culture and exemplary leadership in his care home. This accolade set the tone for his career, showcasing his commitment to fostering a supportive and thriving environment for both residents and staff.
Ryan's approach to care home management is rooted in his belief in collaborative working and personalised care. He has consistently demonstrated an ability to create and maintain a positive culture, ensuring that every resident receives the highest standard of care, akin to what they would expect in their own homes. His leadership style is inclusive and empowering, encouraging his team to excel and continuously improve.
Under Ryan's guidance, the care home has seen significant improvements in resident satisfaction, staff morale, and overall care quality. His dedication to professional development and continuous learning ensures that he and his team are always at the forefront of best practices in the care sector.