Brindley Court Care Home

Station Street, Longport, Stoke-on-Trent ST6 4ND
Submit a Review
9.8 85 Reviews
  • Brindley Court Care Home, Stoke-on-Trent
Brindley Court Care Home, situated in the quiet residential area of Longport, Stoke-on-Trent, supports older people to lead their best lives with personalised nursing care.

With four sitting rooms with lovely views over the gardens and two dining areas, there are plenty of places to relax, socialise and enjoy a meal at Brindley Court. The landscaped garden is delightful on sunnier days and the perfect place for catching up with friends and family.

From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one in settling into life at the home, all under the careful supervision of the fantastic home manager.

The catering team at Brindley Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all of residents and visitors. The dedicated and professional care team at Brindley Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at Brindley Court to enjoy the things they love most.

Show Brindley Court Care Home on the Map

Care Provided by Brindley Court Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Annette Janvier (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Brindley Court Care Home Reviews (85)

Total of 85, showing 81-85
9.8

Brindley Court Care Home has a Review Score of 9.8 (9.802) out of 10, based on 11 reviews in the last 2 years. Over all time Brindley Court Care Home has 85 reviews.

Overall Experience

  • 69
  • 14
  • 2
  • 0
  • 0

Date Published

85
4
5
11
74

Review from J Y (Son of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Brindley Court in February 2016. The care she received and the staff cannot be faulted. They were wonderful and cared for my mother, she died there April 17th 2016. The room she was in, and in fact the whole building was kept clean. Overall we were very satisfied and have no complaints
at all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John H (Son-in-law of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law entered Brindley Court in February 2016 and until her death in April. She was given the most marvellous care, consideration and respect. It would be difficult to imagine a better nursing home. The staff were very helpful, always very considerate and showed great professionalism and
compassion in her final days. She always looked well cared for and even ta the end there never seemed anything that would not be done to help her and make her comfortable. A really excellent nursing home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charles F (Son of Resident) published on 29 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice home, my Mum is well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diana H (Daughter of Resident) published on 21 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After the trauma of a fall and surgery (hip replacement) my father could no longer continue to live independently and was assessed as needing 24 hour care. It was important that he was closer to family in Staffordshire and so we were very fortunate to find a vacancy at Brindley Court.


The home

is welcoming, bright and clean and the nurses and care staff exceptional in their care of residents. My father can be difficult at times and at 94 years old he is set in his ways - staff who all call him Granddad manage to calm and reassure him now knowing how he thinks!!.


Food is good - he loves his fish and chips on Friday.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelina S (Daughter of Resident) published on 17 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the first unannounced visit we felt a good feel about the place. The home manager was very warm and welcoming, she listened to what we wanted for my dad/husband. We were shown around the home and everything seemed very comfortable. All the staff are caring and look after dad with respect. The home
is spotless. I must admit the first thing that I noticed was there were no unpleasant smells and that every where was fresh and clean. The food is excellent 1st class. The home has just undergone a full refurbishment a lovely homely place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Brindley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Brindley Court Care Home is calculated as follows: ( (108 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 131 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brindley Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Apr 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet