Barchester Lawton Rise Care Home

Heathside Lane, Goldenhill, Stoke-on-Trent ST6 5QS
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9.7 57 Reviews
  • Barchester Lawton Rise Care Home, Stoke-on-Trent
Lawton Rise is a purpose-built specialist nursing centre for residents living with dementia and cognitive impairment – situated close to the amenities of Goldenhill, near Stoke on Trent. The 62 bedrooms, mostly en-suite, are all equipped for those requiring advanced dementia nursing. With the first floor rooms catering for less mobile residents who require a greater level of care, carers think carefully about the type of room each resident needs.

Lawton Rise is designed, furnished, decorated and operated according to best practice from specialist researchers into dementia. The interior design of the home minimises the distress that can be caused by loss of memory, confusion and problems with speech and understanding.

Set across two floors, the home has four lounges, kitchenettes and dining areas. Residents live in small groups having individual lounge and dining areas, ensuring familiar faces and continuity of care. Both ground floor lounges open onto a safe, enclosed dementia garden and on the first floor, there is an indoor garden area. The home even has its own pub – The Lawton Arms – a private bar for residents of the home. The enclosed garden has plenty of seating and a water feature - perfect for relaxing outdoors.

Regular activities are planned by the activities coordinator to keep residents stimulated and engaged. Residents and their families are encouraged to make suggestions, which will be met if possible.

Meals are prepared by trained chefs, who provide a variety of fresh, nutritional, and tasty meals to a daily menu. Special dietary requirements will be met.

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Care Provided by Barchester Lawton Rise Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Jennifer Dale (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Barchester Lawton Rise Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,383

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Lawton Rise Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Wheelchair Access

Barchester Lawton Rise Care Home Reviews (57)

Total of 57, showing 1-20
9.7

Barchester Lawton Rise Care Home has a Review Score of 9.7 (9.736) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Lawton Rise Care Home has 57 reviews.

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Review from Robert G (Husband of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were extremely impressed with the level of care given to my wife while in Barchester Lawton Rise Care Home. The staff, from front of house to carers and nurses, were excellent. We knew my wife was well looked after. There were regular updates on food and fluid intake and of any health
issues that occurred. My family and I were looked after as well when there. I would recommend this home to anyone who wants to see their relative treated with care, respect and dignity. Unable to comment on activities for patients as my wife was bedbound and unable to take part. Otherwise, excellent.

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Review from L B (Daughter of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Bachester Lawton Rise for 20 months. She was always clean, tidy and well dressed. She passed away in October 2024. The nursing staff and carers provided professional excellent care for the whole of her stay. The staff always kept me well informed on her progress. All the staff are caring,
compassionate and kind. When I visited, the administration staff were always warm and welcoming. The housekeeping staff do a marvellous job with laundry and keeping the home well maintained and clean. The catering staff provide good quality food and make residents a cake for birthday celebrations. A big thank you to all the staff.

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Review from S S (Daughter of Resident) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last few weeks of her life at Barchester Lawton Rise Care Home in Goldenhill, following a few months in hospital.
The care she received at Lawton Rise was outstanding in every way.
Despite having dementia and complex physical needs, the staff got to know Mum very well and they were exemplary
in their care of both her physical and emotional needs.
Sadly, her health issues resulted in her death but as a family, we are all confident that Mum could not have been anywhere better at the end of her life.
Every single member of staff at the home went above and beyond our expectations and not only did they care for Mum at the end of her life with compassion, they also showed immense empathy towards us, her family, as we came to terms with Mum's deteriorating health.
We cannot praise them highly enough and thank them for making the last few weeks of Mum's life as comfortable as possible.
Thank you, all of you.

Reply from Ula Muskus, Operations Manager at Barchester Lawton Rise Care Home

Thank you very much for your lovely words about our home and the team. It was such a pleasure to care for your mum. I will ensure your feedback is passed on to the whole team. We are all thinking of you and sending our warmest wishes.


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Review from Colleen M (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding care received by my mother from a wonderful, caring, compassionate, professional team. The transfer from home to permanent care was smooth and efficient, we were kept updated every step of the way and supported throughout this procedure. The staff, as a whole, are truly amazing.
I knew, without a doubt, my mother was very much cared for as if she was their own parent. The environment is relaxed and wholesome with many activities for the residents to enjoy. Even though my mother was in late-stage dementia, I know she was contented in their care. They definitely deserve some sort of reward for their kindness and professionalism. I can't thank them enough.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you so, so much for your lovely words about our home and team. It was such a pleasure to care for your mum and to get to know you and your family. I will ensure your feedback is passed on to the whole team. We are all thinking of you and sending our warmest wishes.


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Review from I D (Friend of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion given by all of the staff at Barchester Lawton Rise Care Home goes above and beyond. The staff always take the time to chat and offer anything needed even though they are always on the go. From entering the home, it is a warm, welcoming beautiful place, there is always refreshments
offered on arrival, it is very clean and well maintained. If I ever have to ask the staff about anything, they always take the time to answer fully and confidently and make sure I fully understand and am happy with their response. We always look forward to visiting days and can rest easily knowing that everyone working at Lawton has the well being of all residents as their priority. A big, big thank you to everyone working at Lawton Rise Care Home.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you so much for your review. We value all feedback and work hard to deliver high standards of quality care and a warm, inviting atmosphere at all times. I will pass on your feedback to the team, it will mean so much to all of them.


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Review from S D (Relative of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a relative of a resident who resided at Barchester Lawton Rise Care Home, the care, atmosphere and staff are brilliant, there is always something going on to keep the residents entertained. It is a very clean, well-maintained, well-run home. The staff are also very approachable and go out of their
way to make you feel welcome.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you so much for your lovely review. I will make sure your feedback is passed on to the team as it is always greatly valued and a fantastic indicator of the hard work and dedication they put into their roles. We are so glad that you are happy with the care and services that we provide.


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Review from Beverley T (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Barchester Lawton Rise Care Home from August 2019 until her recent death due to her deteriorating dementia. I can honestly say that my family and I are truly blessed to have had such committed, professional and caring staff take care of Mum. Communication throughout her stay has been excellent
and it gave me peace of mind to know that she was so happy and settled. The staff all work so well as a team, like cogs of a wheel. I can't express my thanks and gratitude to them enough for making both Mum and our family so welcome and for taking such excellent care of her. I will continue to recommend Lawton Rise for anyone seeking care for their loved one.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you so, so much for your kind words, it was a pleasure to care for your mum and to get to know you and your family. I will ensure your feedback is passed on to the whole team. We are all thinking of you and sending our warmest wishes.


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Review from Margaret P (Wife of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an extremely well-run care home. My husband has been a resident for 2 years now and the care he receives is really good. Kind caring staff - nothing is too much trouble and always met with a smile.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you so much for your wonderful review. I will make sure your feedback is passed on to the team as it is always greatly valued. We are so glad that you are happy with your husband's care and it's always a pleasure to see you too.


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Review from Sandra D (Daughter of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lawton Rise Care Home Goldenhill Stoke-on-Trent is one of the best care homes I have been in. Excellent staff, so kind and will do anything for you. I feel very content that my mum is in this home. She is very well looked after. Very hardworking and loving staff.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you so much for your lovely review. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Linda E (Daughter-in-law of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is Mum's second care home and I am so happy that she moved here. The staff are very friendly and genuinely care for the residents. The facilities are second to none and they arrange lots of activities for the residents and families to participate in. I know Mum is getting the best care here.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you so much for your review. Thank you for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from J H (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Lawton Rise Care Home has given my father the best care imaginable since April 2023. They've made my dad feel home from home and have easily catered for his complex dementia needs. His medication has been regulated successfully and the services offered such as artwork, Christmas cards and
guest singers are exemplary. Moreover, the 3-course meals given every day are 4-star standard.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care, food and activties at all times. I will pass on your feedback to the team.


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Review from T E (Friend of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care is very good and the home clean and well-run. My only issue is the laundry and the fact that clothes go missing.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team regarding the laundry items and we will ensure that we action this immediately.


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Review from Jane B (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident at Lawton Rise for a number of years. There is a variety of good food for residents, but sadly our mum’s dementia has got a lot worse and now she does not eat much. Bedroom is bright, airy and warm. Staff offer good interaction with Mum, as she is very active, even at 89.
Lawton Rise usually respond to any concerns that I have, regardless of how minor they are. My mum has always been clean and well cared for. The home lets me know what is happening and keeps me up to date with any incidents or changes to her care, they are always friendly and welcoming.

Reply from Jennifer Dale, GM at Barchester Lawton Rise Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from L R (Partner of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has been a resident at Lawton Rise for twenty months now. He always appears settled and trusting of the staff. I personally always feel welcomed and it's good to have a friendly chat with the staff and other residents. The meals always look appetizing. The residents' clothes are well cared
for. I would recommend Lawton Rise to others.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lawton Rise Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John S (Husband of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good afternoon. My wife has been a resident of Lawton Rise for over five years. I find the home to be very well run, and from the management down, very helpful and most obliging. If I have any problems, they are great at sorting out any problems, not that I can remember any such occasions arising
for a long time. I would like to praise four members firstly, the manager, secondly the assistant manager, thirdly and last but not least is the administration lady, but I must say all the staff are without a doubt first class.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lawton Rise Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Irene S (Daughter of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Lawton Rise for 4 years she passed away in November 2022. The care she had while in there was exceptional the staff were brilliant and nothing was too much trouble. They treat their residents as if they were their own family. They always put a smile on Mum's face, we knew she was well
taken care of, you worry about them but we knew she was fine. There was always something going on to entertain them, music afternoons singers would come in. The staff always kept me well informed on how she was. The staff are absolutely brilliant, one member of staff was mum's main carer, you start off as strangers and end up being part of one big family can not praise them enough.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lawton Rise Care Home

Please accept our sincere condolences. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sue F (Niece of Resident) published on 14 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were welcomed immediately by a fabulous member of staff. She took us to see our aunt. Then, she found a beautiful empty sitting room where we could chat. She even brought tea, coffee and biscuits, which was so lovely. Our aunt is very happy! The facility is beautiful, clean and immaculate. Congratulations.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lawton Rise Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sarah B (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mum moved here in November 22, and sadly things went from bad to worse with her. She came as a falls risk needing (according to her notes) 1.1 care. She wasn’t assessed in hospital, they said due to covid but was none on the ward.
In the 9 days she was there she had 19 falls again due to no 1.1
care, this resulted in another hospital stay.
Dec 22 she was assessed (while covid was on the ward) and although nothing apart from the falls had changed they decided she couldn’t return. Why have her in the first place? A proper assessment should have been done in Nov (they were told of the challenges Mum had). No call bell in room. Mum was let down big time. The evidence of bruising is heartbreaking. I sadly would not recommend here at all. Management would not return calls or speak to me. The rooms are beautiful, the grounds are beautiful, but that's the only plus to it.

Reply from Feedback Team, The Feedback Team at Barchester Lawton Rise Care Home

Thank you for taking the time to leave us a review. We are sorry to hear that you feel your concerns remain unresolved having had a response letter as part of our complaints process, shared back in February to which we did not receive a reply. We are disappointed that your experience with the home did not meet your expectations. As previously advised, further details on our complaints process can be found here:- www.barchester.com/contact-us/complaints-and-compliments Kind Regards, Barchester’s Feedback Team


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Review from C S (Granddaughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my grandad at the care home, several times and not consistently at the same time. The home was always very clean and tidy and the staff was very welcoming. It gives you such ease to enter a strange place but feel so welcome. My grandad's room looked amazing with all his pictures in place
and so homely. I would recommend Lawton Rise to anyone.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lawton Rise Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Lynda R (Wife of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Lawton Rise Care Home are unfailingly welcoming, smiling and cheerful. If a problem does arise it is immediately listened to and addressed at the time, if possible, or referred to the appropriate person. The earlier general refurbishment has made all the difference to the more homely
feel and standard of surroundings. We look forward to the continuation of the plan. There are times when unfamiliar staff assigned to the unit is unsettling for the residents.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lawton Rise Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Barchester Lawton Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Barchester Lawton Rise Care Home is calculated as follows: ( (186 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 220 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lawton Rise Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

Top 20 Large Care Home Groups 2025

Recipient: Barchester Healthcare Ltd

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: Barchester Healthcare Ltd

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: Barchester Healthcare Ltd

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (1)

Jennifer

Jennifer Dale

Job Title: General Manager

Hi, my name is Jennifer and I am the General Manager here at Lawton Rise.


I have worked at Lawton Rise since March 2018 and started my career here as a night nurse, progressing to Clinical Lead, Deputy Manager and then the Manager’s position in October 2019. I have recently supported the home through a CQC inspection achieving a rating of ‘Good’.


After completing my Adult Nursing Degree in 2015 I worked in Acute Medicine and Emergency and Trauma Nursing in the NHS before moving to Lawton Rise, my experience in these areas have proved essential in ensuring that the clinical aspect of our resident's care is met. I have always felt very passionate about dementia care and during my time working in Acute Medicine in Manchester, I became a Dementia Champion and Dementia Lead for the Acute Medical Unit.


I am passionate about Person-Centred Dementia and Nursing care and feel that my approachable attitude and knowledge about the home and our residents have a positive impact on our team, relatives and healthcare professionals.


Frequently Asked Questions about Barchester Lawton Rise Care Home

What types of Care is Barchester Lawton Rise Care Home registered for?

Older Person Care, Dementia, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Lawton Rise Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Barchester Lawton Rise Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Barchester Lawton Rise Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Phone Point in own room are some of the Facilities & Services.

How far is Barchester Lawton Rise Care Home to the centre of Stoke-on-Trent?

4.2 mile(s) as the crow flies, distance by road may be significantly further.