Barchester Lawton Rise Care Home

Heathside Lane, Goldenhill, Stoke-on-Trent ST6 5QS
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9.7 57 Reviews
  • Barchester Lawton Rise Care Home, Stoke-on-Trent
Lawton Rise is a purpose-built specialist nursing centre for residents living with dementia and cognitive impairment – situated close to the amenities of Goldenhill, near Stoke on Trent. The 62 bedrooms, mostly en-suite, are all equipped for those requiring advanced dementia nursing. With the first floor rooms catering for less mobile residents who require a greater level of care, carers think carefully about the type of room each resident needs.

Lawton Rise is designed, furnished, decorated and operated according to best practice from specialist researchers into dementia. The interior design of the home minimises the distress that can be caused by loss of memory, confusion and problems with speech and understanding.

Set across two floors, the home has four lounges, kitchenettes and dining areas. Residents live in small groups having individual lounge and dining areas, ensuring familiar faces and continuity of care. Both ground floor lounges open onto a safe, enclosed dementia garden and on the first floor, there is an indoor garden area. The home even has its own pub – The Lawton Arms – a private bar for residents of the home. The enclosed garden has plenty of seating and a water feature - perfect for relaxing outdoors.

Regular activities are planned by the activities coordinator to keep residents stimulated and engaged. Residents and their families are encouraged to make suggestions, which will be met if possible.

Meals are prepared by trained chefs, who provide a variety of fresh, nutritional, and tasty meals to a daily menu. Special dietary requirements will be met.

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Care Provided by Barchester Lawton Rise Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Jennifer Dale (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Barchester Lawton Rise Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,383

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Lawton Rise Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Wheelchair Access

Barchester Lawton Rise Care Home Reviews (57)

Total of 57, showing 21-40
9.7

Barchester Lawton Rise Care Home has a Review Score of 9.7 (9.736) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Lawton Rise Care Home has 57 reviews.

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Review from A B (Husband of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, up to the present time. I could not have wished for a more professional, extremely caring and welcoming care home for my beloved wife to be a resident in. Her care has been first-rate and the staff have always been both gracious to me and to my wife. I cannot thank them enough.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from G H (Sister of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff approachable - staff dressed smartly, always have the time to speak to relatives. Good variety of food for residents. Bedroom is bright and airy. Staff offer good interaction with residents on social afternoons outside. Suncream and cool drinks in good supply. Thank you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Jenna D (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came here on an assessment bed from a hospital 20 miles away due to her worsening dementia and increase in hospital admissions due to falls. I was so worried that she wasn't on the doorstep but soon realised after conversations with the home manager, who put me at ease and showed great empathy
for my situation, that she would, at last, be safe for a while. My darling mum has now been in the home for 6 weeks and is a different person. I will be forever grateful to the whole team at Lawton Rise for their dedicated and compassionate work helping my mum and the other lovely people living their lives with dementia. An incredible place which I couldn't have wished harder to exist! Thank you from the bottom of mine, my families but most importantly, my mum's heart.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, and the positive experience of the home and the reassurances and support it has provided in a difficult decision as a family when placing a loved one into care. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Laura G (Daughter of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with how well Dad has been cared for by all the staff at Lawton Rise. The change in him is remarkable; he is happy and smiling. The staff have been kind and caring and very responsive to Dad's needs. They make him smile and have a joke with him which is lovely to see. Dad struggles
to communicate with his dementia and the staff take time to help him. The home is bright, clean and has a lovely vibe. The residents are encouraged to join in a range of activities and there are loads of different things happening every week. I can wholeheartedly say this care home is exceptional.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Shirley H (Daughter-in-law of Resident) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother-in-law received outstanding care up to her passing away at Lawton Rise, the staff are simply all angels in disguise. Very professional, caring people every one of them. A credit to the job they do, nothing was too much trouble for them. Thank you so much for everything.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Please accept our condolences to you and the family at this difficult time. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M M (Grandson of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather has been a resident at Lawton Rise for a number of years. During my time visiting him, I have seen four changes in management and I must say that the current management team is the most approachable and most willing to listen to any concerns. They will usually respond to any concerns
that I have, regardless of how minor they are. My grandfather has always been clean, well cared for and always appears happy. He has told me he likes the food and will eat every bite of his meals. The home let me know what is happening and keep me up to date with any incidents or changes to his care. I cant praise the staff enough - they are always friendly and welcoming. I enjoy talking with the staff nearly as much as talking to my grandfather.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review and positive comment. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Tom F (Grandson of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As the grandson of one of the residents in this home, I would like to say I have found not one fault with this home, the management or the care teams. During such a difficult time for all of us, this care home has kept my family and myself in the know with everything regarding my Grandad. We have been
happy knowing he is safe, well and looked after. The last few months have not been easy for ourselves, for the staff or the residents and we had no doubt they were doing everything in their power to keep everyone’s loved ones safe. It gave us great peace of mind knowing he was in the right place. Thank you Lawton Rise.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review and kind comments following a challenging period for all. We are pleased that the home has given your Grandfather and family comfort during this difficult period. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from J R (Daughter-in-law of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care the Lawton Rise carers give my father-in-law is outstanding, each and every day he is looked after 100%. He knows each and every carer's name. From the management, nurses, senior carers, night staff, the care to me is excellent. As long as my father-in-law is happy that's all that matters to
me and my family. A massive thank you to all the Lawton Rise staff. Well done.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review and the positive feedback regarding your father-in-law's care. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from B M (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Lawton Rise Care Home is second to none. My father is well cared for with dignity and respect. The management and staff are very supportive and go above and beyond to help. Nothing is too much trouble and my father seems very happy. I would like to say thank you for your selflessness
during this Covid-19 Pandemic.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review and the positive experience of your Father's care. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gill D (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I have not been happy at all with the care provided by Lawton Rise Care Home. I have found that the staff are not trained to the level they should be, unable to do basic procedures. I would not recommend anyone to send a relative here unless major improvements were implemented within the setting regarding
training and having fully trained staff in charge at all times. During the time my mother has been in Lawton Rise there has been a Covid pandemic creating difficult times but common sense decisions have not been made which have alarmed me. It has been a stressful time and this hasn't been helped by the lack of common sense shown at times by untrained senior staff. I have been very disappointed at times during the few weeks my mother has been there.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We work hard to recruit the right carers and nurses and ensure they are inducted and trained to a high standard. In regards to your Mother’s specific care needs, this is a specialist area and not all team members are required to be trained. The registered mental health nurse in this instance on duty when it was removed had not yet completed the specific training for this specialist area and to ensure needs met we referred to the hospital. We continually review our rotas to ensure we are continually meeting the needs of our residents as their health needs change and organise training accordingly. We would like to apologise for any concerns you experienced with your Mum's service during her short time with us. Our service is regularly monitored by the General Manager and Regional team. We operate an open-door policy and extend a warm invitation to all our residents and families too.


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Review from L H (Nephew of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has been a resident here for nearly one year now. The Lawton Rise team are angels! They always go above and beyond to keep all the residents safe and happy. The management is approachable, kind, and always has time to answer questions. Their attitude is reflected in the rest of the team's approach.
Even though such tough times, they have been kind and calm and put a smile on my face whenever I have called. Thank you!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Valerie W (Wife of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so very pleased with the care my relative receives at Lawton Rise Care Home. The staff are 100% and are truly caring people. I couldn't ask for anywhere to be of higher standards. Brilliant.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from L C (Son of Resident) published on 9 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent nursing care.
Good variety of entertainment.
Nice environment to live in.
Friendly staff.
Well maintained rooms.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Peter C (Son of Resident) published on 16 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice friendly staff. Entertainment that keeps my dad active, room has a nice view of garden and activities.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

We aim to deliver an extensive calendar of events and activities for our residents and always welcome suggestions about new ideas, please feel free to let us know if you should have any. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S C (Daughter of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Lawton Rise Vare Home for the past two years and I have to say, he's very happy there. The decor in some areas of the home does need updating and I believe that this will be happening in the near future, however, it is very clean. The management work very well together
and are very approachable, any concerns are dealt with as soon as possible. The entertainments programme is very good, there is a good mixture of activities, entertainers and events and everyone is encouraged to join in. The standard of care is very good, the staff seem very happy in their work and are very friendly, caring and helpful, not only with the residents but with relatives alike. I feel that the people I have met at Lawton Rise have become part of my extended family and I would definitely recommend it.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

We are pleased to hear that your father has settled well and of your positive experience with the home, thank you for taking the time to review our home, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Clive B (Friend of Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very supportive of friends and family. Very good at assessing the needs and abilities of those in their care.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ian B (Son of Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came for pancake breakfast morning. Really friendly staff. A very enjoyable morning.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D H (Wife of Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended Pancake Day, an excellent morning. All the staff from the kitchen, the carers and especially the entertainment coordinator did a superb job. Provided Pancakes, Crepes with fruit and sauces, nothing is too much trouble.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from L M (Daughter of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is extremely well cared for by staff. He is always clean and well kept. He is treated with dignity and respect at all times

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lawton Rise Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Doris D (Wife of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say thank you for all you do for my husband and keep him safe.
God bless you all.

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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Barchester Lawton Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Barchester Lawton Rise Care Home is calculated as follows: ( (186 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 220 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lawton Rise Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (1)

Jennifer

Jennifer Dale

Job Title: General Manager

Hi, my name is Jennifer and I am the General Manager here at Lawton Rise.


I have worked at Lawton Rise since March 2018 and started my career here as a night nurse, progressing to Clinical Lead, Deputy Manager and then the Manager’s position in October 2019. I have recently supported the home through a CQC inspection achieving a rating of ‘Good’.


After completing my Adult Nursing Degree in 2015 I worked in Acute Medicine and Emergency and Trauma Nursing in the NHS before moving to Lawton Rise, my experience in these areas have proved essential in ensuring that the clinical aspect of our resident's care is met. I have always felt very passionate about dementia care and during my time working in Acute Medicine in Manchester, I became a Dementia Champion and Dementia Lead for the Acute Medical Unit.


I am passionate about Person-Centred Dementia and Nursing care and feel that my approachable attitude and knowledge about the home and our residents have a positive impact on our team, relatives and healthcare professionals.