Trentham House Care Home

Chivelstone Grove, Trentham, Stoke-on-Trent ST4 8HN
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9.9 85 Reviews
  • Trentham House Care Home, Stoke-on-Trent
Trentham House Care Home in Stoke on Trent is the perfect setting for long or short stay. The type of care offered includes dementia, respite, residential and convalescent care.

Trentham House management have applied great attention to detail throughout the care home. New Park House is a delightful 1930s style building which been extensively renovated with care and sensitivity and stands in four acres of spacious, partially wooded, well-kept grounds.

There are mature trees, lawns, paths and seating areas which make leisurely strolls possible all year round. The friendly, caring staff are committed to providing the type of professional care which will enhance the quality of life of all residents.

There are care staff in the home 24hrs a day and can provide first class care for all residents. Trentham House believes in an on-going training programme, keeping care quality modern and professional, while also being dedicated to the independence of clients.

Families are able to seek friendly advice on arranging care for loved ones, with all care packages regularly assessed for developing needs.

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Care Provided by Trentham House Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Janet Beech and Teresa Moore (Joint Care Home Managers)
  • Admission Criteria
    • Council, CHC and Self funding
    • Ages 18+
  • Room Information
    • Single Rooms (95)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Trentham House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,390 – £1,390
    • Self-Funded Residential Dementia Care £1,390 – £1,390
    • Self-Funded Nursing Care £1,390 – £1,390
    • Self-Funded Nursing Dementia Care £1,390 – £1,390
  • (these prices are only a guideline, please contact Trentham House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Trentham House Care Home Reviews (85)

Total of 85, showing 81-85
9.9

Trentham House Care Home has a Review Score of 9.9 (9.899) out of 10, based on 33 reviews in the last 2 years. Over all time Trentham House Care Home has 85 reviews.

Overall Experience

  • 66
  • 15
  • 3
  • 1
  • 0

Date Published

85
8
17
33
52

Review from A P (Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every one is very nice.

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Review from Valerie B (Wife of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for four and a half years. He is treated by all the staff, with respect and dignity that's all that matters. He is happy and well cared for and spoken to not at. Although he has always liked his own company the activities are great for people who like to mix.

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Review from Gerald H (Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a nice homely atmosphere, and I feel very comfortable living here.

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Review from R R (Resident) assisted by family/friend published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have an electric scooter which enables me to use the home and the grounds. I enjoy the residents company and staff. In the main I enjoy everything. no complaints I am the age of 98 and have good health but my legs let me down. I say keep breathing in and out and soldier on to the end of the road.
Many memories.

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Review from D C (Daughter of Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is a lovely, caring atmosphere here, with plenty of things to do for the residents. We have attended 'knit and natter' and the Christmas fayre together and mum has attended concerts and enjoys the hairdresser's 'pamper' sessions and ball games. There is always something going on. Mum is treated
with consideration and dignity. Her medication, hygiene and nutritional needs are well met.
Her accommodation is comfortable and clean. She has her privacy when required.
My sister and I feel safe in the knowledge that she is well cared for.

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Trentham House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Trentham House Care Home is calculated as follows: ( (341 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 378 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trentham House Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Janet

Janet Beech

Job Title: Care Home Manager

Joined: 2018

Care Home Manager


Teresa

Teresa Moore

Job Title: Care Home Manager

Joined: 2018

I have over 37 years of working experience with all ages of adults from the acute setting, the community care setting. Also, I have over 10 years care home experience at management level within the company. Extensive experience in various community care setting overseeing clinical needs for the local population. Within my roles I have worked in partnership with other professionals e.g., Health and the Local Authority.
I pride myself on effective and excellent communication skills. I have completed a leadership degree module and I pride myself on the leadership qualities.
I have the ability to work in a way which reflects the care home ethos. The ability to develop and promote positive working relationships with the individual’s being supported at Trentham House.


Tim

Tim Beech

Job Title: Deputy Manager

Joined: 2018

Deputy Manager


Joanna

Joanna Timperley

Job Title: Personal Assistant to the management Team / Welfare Lead

Joined: 2015

Personal Assistant to the Management Team