Kenilworth Grange

4 Spring Lane, Kenilworth CV8 2HB
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9.3 59 Reviews
  • Kenilworth Grange, Kenilworth
Kenilworth Grange is a bright, comfortable purpose-built care home close to the centre of historic Kenilworth. The skilled and dedicated team provides specialist residential, nursing and respite care for older people, including those who are living with dementia.

The lifestyle team supports residents to enjoy meaningful experiences, with group and one-to-one activities, as well as trips to local museums, markets, shops, pubs and cafes.

Each bedroom has en-suite facilities and stylish furniture, and your loved one is welcome to bring their own treasured items to help them feel more at home. There are different living areas, lounges and quiet rooms around the home, as well as a hair salon and gardens that are very popular with residents.

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Care Provided by Kenilworth Grange

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Sheridan Farish (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Kenilworth Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,498
    • Self-Funded Residential Dementia Care from £1,588
    • Self-Funded Nursing Care from £1,738
    • RESPITE Self-Funded Residential Care from £1,708
    • RESPITE Self-Funded Residential Dementia Care from £1,798
    • RESPITE Self-Funded Nursing Care from £1,948

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Kenilworth Grange to find out the exact price for your requirements)

Facilities

  • Gardens
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Kenilworth Grange Reviews (59)

Total of 59, showing 1-20
9.3

Kenilworth Grange has a Review Score of 9.3 (9.274) out of 10, based on 18 reviews in the last 2 years. Over all time Kenilworth Grange has 59 reviews.

Overall Experience

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Review from J W (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are always helpful and very caring. Mum seems quite settled. A bit confused. The cleaner always speaks and asks if Mum is okay. A staff member in the office is always helpful. A particular member of staff always asks if everything is okay.
All the staff are very helpful.

Reply from Caprice Geisha, Home Manager at Kenilworth Grange

Hi, thank you very much for taking the time to leave us feedback about your experience.


At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from L S (Son of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Have just found out from my daughter when visiting her grandma she was being forced to move, in distress and absolutely no interaction from care staff. This place is a business and has nothing to do with any sign of quality care. No interaction was witnessed between care staff and residents. Poor, if
no, handover from the home manager when Mum left. Soulless and ignore anything you read about 1-2-1, dementia care. From our experience, it was more of sit them down and keep them quiet.

Reply from Samantha Debenham, Reviews Team at Kenilworth Grange

Firstly, I would like to apologise for your recent experience at Kenilworth Grange. It saddens me that you felt there was a lack of care and that this has caused you and your mother distress. At Care UK, we hold ourselves to high standards and would like the opportunity to investigate all concerns and feedback. Please could I ask you kindly contact the Compliments and Complaints Team on 01206 237028 or you can email by using complimentsandcomplaints@careuk.com. We would like to discuss your concerns in more detail, which will provide us the opportunity to investigate and take learnings where necessary. If I can be of any further assistance please do let me know.


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Review from R S (Friend of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The treatment our friend is having at Kenilworth Grange is very good. He is happy and contented. All the staff are lovely and friendly when we visit.

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Review from N B (Resident) assisted by family/friend published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are professional, kind and caring. They are attentive to my needs. When I arrived it was difficult being in a strange place. The staff helped me and reassured me. They listen to me and respond appropriately. I felt scared at the beginning but now I feel secure. I do feel loved. The nurses
are outstanding and have been there for me throughout my ten months of being here. I would recommend people to being here at the home because of the care.

Reply from Caprice Geisha, Reviews Team at Kenilworth Grange

Hi, thank you very much for taking the time to leave us feedback about your experience. At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from A H (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kenilworth Grange have treated my father with dignity and respect. I have always found him beautifully clean and dressed well, laundry always washed and laundered well, Dad is always well shaved, personal care brilliant. The staff are amazing on Willow Floor, always kind to me as well as Dad. The activity
staff I find lovely and they really are and the cleaners are five star.

Reply from Reviews Team, Reviews Team at Kenilworth Grange

Hi, thank you very much for taking the time to leave us feedback about your experience. At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from D B (Son of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased to see my dad receiving such wonderful care. The staff are excellent and treat my dad with dignity at all times. Despite suffering from both dementia and parkinsons Dad is in better physical shape now than he has been for the last few years, that is all down to the quality of the care
and attention from staff that he receives. I also have complete peace of mind which has improved my own physical and mental health. Thank you Kenilworth Grange!

Reply from Caprice Geisha, Reviews Team at Kenilworth Grange

Hi, thank you very much for taking the time to leave us feedback about your experience. At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Tracy D (Daughter of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was transferred to the Grange from hospital after a short illness, we weren't happy with her previous care home as her needs were not met. We were lucky to be offered a residential place for Mom at the Grange and we are delighted. Mom is looked after so well by all the staff even the cleaners and
she is so settled, content and happy, it's such a relief to us all. The team are always around to answer any questions, we are contacted regularly to make sure her needs are been given. It's just lovely and gives us such peace of mind and the change in Mom is remarkable, she is so happy healthy and content. Thank you, long may she live the rest of her life in such beautiful surroundings and around such beautiful people.

Reply from Reviews Team, Reviews Team at Kenilworth Grange

Hi Tracy, thank you very much for taking the time to leave us feedback about your experience. At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Jayne C (Son of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Whilst my father's needs are now different to when he first came in, I don't feel it is being addressed. Overall, he is cared for well although on many occasions he has needed to be changed. I have, on many different occasions, swept the floor - pulling out bedside cabinet when looking for his glasses
to find dust and food both under the cabinet and bed. TV not working - even though you report things (no duvet in bed) it takes a long time to get something done. Not enough actively working staff.

Reply from Samantha Debenham, Reviews Team at Kenilworth Grange

Whilst we are glad to hear you feel your father is being cared for well, we are disappointed to hear of your comments surrounding the upkeep of his bedroom and the staffing levels in the home. We hold ourselves to a high standard, including the cleanliness of our facilities, so this has now been raised with our housekeeping team. We have not been made aware of an issue with your fathers TV, but will attend to this immediately to ensure the issue is fixed. We encourage residents and relatives to flag any technical issues with us directly so these can be rectified in a timely manner. Our suites remain appropriately staffed at all times, and our team are dedicated to ensuring residents are always supported and comfortable.


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Review from J B (Wife of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the home. My husband settled straight away, the staff are especially kind and attentive and the food is excellent. The room could be a bit cleaner/better decorated (especially the floor) but otherwise quite acceptable.

Reply from Samantha Debenham, Reviews Team at Kenilworth Grange

Thank you for your kind feedback regarding the care and attention your husband receives from our dedicated team, as well as the delicious food our chef-led catering team prepares. With regards to your husband’s room, we would always encourage residents to bring their possessions in to make their room feel like home. Our maintenance team are always on hand to help move furniture and put decorations up for you. Our housekeeping team are committed to ensuring each resident’s room, as well as shared facilities, are maintained to the highest standard of cleanliness, so we will feed this back to them.


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Review from R S (Wife of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only been here two days but he is happy and well fed. He slept well in a very comfy bed (his first night). The building seems slightly chilly.

Reply from Samantha Debenham, Reviews Team at Kenilworth Grange

We appreciate your kind comments about your partner’s experience of Kenilworth Grange since moving in. We understand that during a period of poor weather, we recognised an issue with the thermostat. This was immediately raised with the contractors, and they have since attended the home to rectify this. We will make sure to monitor this and ensure no further issues occur and will speak with your partner to ensure he is comfortable.


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Review from Nigel P (Son of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Kenilworth Grange team have been fantastic. Thank you for everything you are doing looking after my mother. Whilst it's so sad to see my mothers transition from a very independent lady prior to her fall to now being bedbound. Everyone has been stars looking after her, showing her such kindness and
compassion. There is a lovely friendly atmosphere. It has meant so much to us that she's under your professional and caring custodianship. Thank you to the manager and everyone in the team.

Reply from Caprice Geisha, Reviews Team at Kenilworth Grange

Hi Nigel, thank you very much for taking the time to leave us feedback about your experience.
At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from S C (Wife of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in this home for nearly 5 years. My satisfaction on his care in as my ratings.
I am more than satisfied with the care from all the staff at the home - and also their consideration to me in quite difficult circumstances.
My reveiw covers all the months in the last 5
years!

Reply from Reviews Team at Kenilworth Grange

Hi, thank you very much for taking the time to leave us a review about your experience.
At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from C W (Wife of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My visits to Kenilworth Grange to see my husband are always met by a very pleasant and helpful receptionist, no appointment is needed. My husband has settled in well and enjoys the food and the excellent carers who are very approachable for information regarding his wellbeing.

Reply from Martha Piper, Reviews Team at Kenilworth Grange

Thank you very much for taking the time to leave us feedback about your experience.
At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review from Liz D (Daughter of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Kenilworth Grange enough. We'd been trying to give Mum care at home and her dementia and health were seriously deteriorating. Since going to Kenilworth Grange nearly four years ago her health has improved beyond recognition, both physically and mentally. All of the staff and management
have been wonderful and very caring. The activity team are like a second family to Mum and she obviously feels very much at home and safe there. It's such a relief to know that she's happy and content and we feel as if we can work together with the staff on anything that Mum would enjoy or is in her best interests.

Reply from Martha Piper, Reviews Team at Kenilworth Grange

Hi Liz D (daughter of Resident) thank you very much for taking the time to leave us feedback about your experience. At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.


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Review from Linda J (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Kenilworth Grange, has always been an excellent experience. The receptionist, the cleaners, the carers, all of the staff are always polite and friendly. My mum has been a resident for over four years and is very happy there. Nothing is ever much trouble and all because my mum is very
happy and to me and all our family this is all that matters. I thank you all at Kenilworth Grange very much.

Reply from Martha Piper, Reviews Team at Kenilworth Grange

Hi Linda J (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience. At Kenilworth Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.


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Review from Charlotte A (Niece of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is the happiest she's ever been. Kenilworth Grange is an excellent care home and I would highly recommend. Staff are very caring. Thank you for taking good care of her.

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Review from P S (Daughter of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The Grange is a dirty home. The residents are fed food that they don't like. The rooms are stuffy and not clean at all. The furniture is sticky and the manager is so rude. The staff are so busy and there is no interaction with the residents.

Reply from Samantha Debenham, Reviews Team at Kenilworth Grange

We are extremely saddened to hear of your comments about Kenilworth Grange. Our maintenance and housekeeping teams work hard to ensure all areas of the home are maintained to a high standard of cleanliness, including all furniture. All team members interact with residents in a kind and meaningful way. We ensure residents have an opportunity to communicate meal preferences and our catering team will always incorporate preferences and dietary needs into everything that is offered to residents. If you would like us to investigate your concerns, please can you provide further details using the form here: https://www.careuk.com/company/contact/feedback. This will ensure it reaches the correct team.


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Review from C M (Friend of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

When we visit our friend who is resident in the grange, she is always pleased to see us. Most of the staff seem considerate, particularly the ones who are hands-on with the resident's care, because our friend is confined to a chair due to her loss of mobility, she often complains of feeling uncomfortable
in the position she sits. The activities, which are organised by the lifestyle co-ordinator are imaginative and appropriate to the needs of the residents.

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Review from David S (Husband of Resident) published on 25 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A review of the last 12 months is rather difficult as the period is totally dominated by the pandemic. Restricted access to loved ones has been dictated by Government and the management and staff at Kenilworth must have faced tremendous problems in addition to their 'normal' workload. Under such circumstances,
one can but praise the management and staff for their professional and friendly attention not only to patients but to their loved ones who were subject to such draconian restrictions covering contact with their relatives and the home.
After some perceived hesitation Kenilworth Grange reacted and established the pod system which, although not perfect, did give some restricted contact opportunity. Meanwhile, the everyday life in the home seemed to continue apace and with the additional input from senior staff members, communication was much improved. Perhaps and understandably routine matters of health and wellbeing have perhaps not been reported on in the, previously, detailed manner.

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Review from Simon H (Son of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good set up, it does what it says on the tin. I found the people there very caring and professional and has changed any negative views I had on care homes, due to the care with my mother and late father. Thank you.

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Current Review Score: 9.3 (9.274)

Overview of Review Score

The Review Score of 9.3 (9.274) out of 10 for Kenilworth Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.274 for Kenilworth Grange is calculated as follows: ( (145 Excellents x 5) + (29 Goods x 4) + (15 Satisfactorys x 3) + (7 Poors x 2) + (19 Very Poors x 1) ) ÷ 215 Ratings = 4.274

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kenilworth Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

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Sheridan Farish

Job Title: Home Manager

I’m a nurse by training but am an experienced care home manager. I love how every day is different here at Kenilworth Grange. I thrive on change, and I enjoy solving the various challenges that surface on any given day.


Residents of Kenilworth Grange have a wide variety of needs, and ensuring that they’re receiving the best, personalised care in the way they want is a full-time job and a partnership between our home team, the resident themselves and their family.


Ours is a welcoming and fun care home that’s full of personalities. I couldn’t imagine working anywhere else.


Frequently Asked Questions about Kenilworth Grange

What types of Care is Kenilworth Grange registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kenilworth Grange provide?

Palliative Care is an additional type of care provided.

How many Rooms does Kenilworth Grange have?

There are 60 Single Rooms.

What are the Facilities & Services at Kenilworth Grange?

Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kenilworth Grange to the centre of Kenilworth?

0.3 mile(s) as the crow flies, distance by road may be significantly further.