Kenilworth Grange

4 Spring Lane, Kenilworth CV8 2HB
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9.3 59 Reviews
  • Kenilworth Grange, Kenilworth
Kenilworth Grange is a bright, comfortable purpose-built care home close to the centre of historic Kenilworth. The skilled and dedicated team provides specialist residential, nursing and respite care for older people, including those who are living with dementia.

The lifestyle team supports residents to enjoy meaningful experiences, with group and one-to-one activities, as well as trips to local museums, markets, shops, pubs and cafes.

Each bedroom has en-suite facilities and stylish furniture, and your loved one is welcome to bring their own treasured items to help them feel more at home. There are different living areas, lounges and quiet rooms around the home, as well as a hair salon and gardens that are very popular with residents.

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Care Provided by Kenilworth Grange

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Sheridan Farish (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Kenilworth Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,498
    • Self-Funded Residential Dementia Care from £1,588
    • Self-Funded Nursing Care from £1,738
    • RESPITE Self-Funded Residential Care from £1,708
    • RESPITE Self-Funded Residential Dementia Care from £1,798
    • RESPITE Self-Funded Nursing Care from £1,948

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Kenilworth Grange to find out the exact price for your requirements)

Facilities

  • Gardens
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Kenilworth Grange Reviews (59)

Total of 59, showing 41-59
9.3

Kenilworth Grange has a Review Score of 9.3 (9.274) out of 10, based on 18 reviews in the last 2 years. Over all time Kenilworth Grange has 59 reviews.

Overall Experience

  • 41
  • 13
  • 3
  • 0
  • 2

Date Published

59
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7
18
41

Review from Jenny W (Daughter of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely atmosphere. The manager is always approachable and addresses any issue promptly. Manager and all the staff are always very friendly and supportive to my father and me. Care could not be better and his needs are always met. I am always informed of any issues.

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Review from Kevan R (Son of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is our first experience of a care home as a resident.
The staff are friendly, polite, hard-working and above all caring. Not always easy if a resident is sometimes uncooperative.
The stay at Kenilworth Grange is part of the hospital "discharge to assess scheme" where clients are accommodated
in a care home while their future care needs are assessed. If the outcome is that permanent care home residency is required we hope this can be provided somewhere that is as good as Kenilworth Grange.
P.S I am most grateful for afternoon coffee and cakes.

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Review from Kath W (Wife of Resident) published on 1 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my husband is well looked after and all his needs are met. The home is going through a massive refurbishment but all staff make sure that the residents are not disturbed. My husband needs to be fed and the staff take the time to feed him at his own pace.

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Review from Margaret W (Resident) published on 1 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

This care home is good, the staff are brilliant, but their language barrier is difficult but I know they are being kind.

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Review from H A (Resident) published on 1 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service, the staff are really kind and the manager is brilliant.

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Review from Patricia D (Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy living here.

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Review from Steve L (Son of Resident) published on 23 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a full-time resident of Kenilworth Grange for just over 5 years. Prior to that, her late sister had been a full-time resident for 3 years. Mums care and Aunties care were both very good. The staff were also very kind and friendly towards me during my frequent visits over those many years. I
particularly want to praise the Manager, who has always been very kind, friendly and helpful whenever I contacted her for any reason. I am happy to recommend the care and love provided by the staff of Kenilworth Grange to anyone seeking care for their loved one.

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Review from Arthur L (Brother of Resident) published on 23 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Kenilworth Grange staff show consistently high levels of care and have looked after my sister well for more than eight years. They are very approachable and have always been honest when asked for information regarding health or welfare matters.

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Review from J P (Daughter of Resident) published on 21 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The admin staff were polite and helpful. Every assistance was given to make the transfer of my mother from hospital out of the area as easy as possible. Nursing staff have been very keen to get to know my mother and been excellent in helping her to settle in. I only mentioned the room smelt slightly
stale and before I knew it the carpets had been cleaned. Mum is finally getting the care she deserves. Nothing is too much trouble.

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Review from Jude C (Daughter of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother, now 97 years old, was admitted to Kenilworth Grange in February 2015, initially as a D2A patient. She transferred to residential care in March 2015. The staff at the Grange are truly amazing and the residents are treated with respect and kindness. The carers are friendly and cheerful, and
there is always a ready smile and a helping hand. They are always courteous and helpful to relatives and there is always a cup of tea or coffee with cake on offer! The family have peace of mind that my mother is well cared for and safe and sound.

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Review from Lyn R (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother 97 in a few days has been a resident in Kenilworth Grange since February 2015. During her time there we have been very impressed with the level of care she receives. The staff are so friendly, greeting everyone with a smile and very caring towards the elderly people who live here. There is
an openness about the grange which isn't apparent in some other care homes. The family are happy that mum is safe secure and well cared for.

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Review from Penny C (Niece of Resident) published on 9 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We always found staff to be friendly and professional. They worked quietly and efficiently and gave dignity and respect to service users. Home was clean, provision of food and drink was ample. Knowing that aunt enjoyed being there and was well cared for allowed us to relax. Especially as we are not
local.

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Review from Adam R (Grandson of Resident) published on 7 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service is wonderful and the staff are very friendly. We are relieved to know that Grandma is being very well cared for and is happy and content. We would not hesitate to recommend Kenilworth Grange.

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Review from Brian S (Husband of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When it was decided that my wife needed to be in full time care, I had the choice of two homes, one nearer to my home and Kenilworth Grange, a bit further away. I am so glad I decided on Kenilworth Grange as my wife has had first class care there for the past 11 or so months.
All the staff are so caring,
giving me peace of mind when I am not visiting.
She is so comfortable there. The choice of meals is so varied and her room is kept so clean. Praise to the manager for keeping this home running so smoothly.

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Review from Steve C (Son of Resident) published on 31 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at this home for the last few months of her life. The staff made her very welcome and provided first class support, help, and care. They also became close to Mum, who enjoyed the company of the staff and had many happy memories with them.

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Review from C C (Husband of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good. The attitude of staff is most understanding and they recognise the problems the residents have.

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Review from Mike D (Husband of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident (for a short time) after being transferred from hospital. The standard of care in all departments has been exceptional.

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Review from Sue H (Daughter of Resident) published on 18 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Kenilworth Grange for over six years. She admitted herself after visiting friends there as a solution to her extreme loneliness after losing my father. Quite independent early on, she was able to keep up her main interests, have visitors at any time and join in appropriate
activities such as mobility sessions, quizzes, gardening, art and craft and visits to local town gardens and some social events. Now 90, she has been supported through a number of changes and is increasingly dependent on the expertise of the caring staff. They involve us in annual reviews and I cannot fault them at any stage. She now regards the Grange as home, spends most of her time in the very pleasant lounge with her paper and TV and sometimes sits in the well kept gardens. She still chooses her meals from the balanced and nutritious menu and she is treated with respect by the staff at all levels. She is content, feels safe and knows she is extremely well looked after.

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Review from Jim C (Son of Resident) published on 18 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service level provided by The Grange, Kenilworth.


My father visits my mother on a near daily basis and has built up a good rapport with the staff. They in turn are always helpful and provide Dad with reports on how my mother is getting along.


The care being provided for

my mother is excellent - she seems as happy as can be under the circumstances.


My father, brother and myself are very happy with the level of care provided for my mother.


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Current Review Score: 9.3 (9.274)

Overview of Review Score

The Review Score of 9.3 (9.274) out of 10 for Kenilworth Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.274 for Kenilworth Grange is calculated as follows: ( (145 Excellents x 5) + (29 Goods x 4) + (15 Satisfactorys x 3) + (7 Poors x 2) + (19 Very Poors x 1) ) ÷ 215 Ratings = 4.274

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kenilworth Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (87)

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Meet the Team (1)

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Sheridan Farish

Job Title: Home Manager

I’m a nurse by training but am an experienced care home manager. I love how every day is different here at Kenilworth Grange. I thrive on change, and I enjoy solving the various challenges that surface on any given day.


Residents of Kenilworth Grange have a wide variety of needs, and ensuring that they’re receiving the best, personalised care in the way they want is a full-time job and a partnership between our home team, the resident themselves and their family.


Ours is a welcoming and fun care home that’s full of personalities. I couldn’t imagine working anywhere else.