Orton Manor Nursing Home

64 - 70 Birmingham Road, Water Orton, Birmingham B46 1TH
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9.5 24 Reviews
  • Orton Manor Nursing Home, Birmingham
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Care Provided by Orton Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Orton Manor Ltd
  • Person in charge
  • Lisa Prigg (Manager)
  • Admission Criteria
    • To visit the Home and if you like us, a Nurse will go and assess your relative
    • Ages 50+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (9)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Orton Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,000 – £1,400
    • Self-Funded Nursing Dementia Care £1,000 – £1,400

  • All fees are based on the outcome from a pre-admission assessment.
  • (these prices are only a guideline, please contact Orton Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Orton Manor Nursing Home Reviews (24)

Total of 24, showing 21-24
9.5

Orton Manor Nursing Home has a Review Score of 9.5 (9.482) out of 10, based on 8 reviews in the last 2 years. Over all time Orton Manor Nursing Home has 24 reviews.

Overall Experience

  • 17
  • 6
  • 1
  • 0
  • 0

Date Published

24
6
6
8
16

Review from Barbara H (Daughter of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From my first ring of the doorbell at Orton Manor to the door opened by the team leader, I felt the warmth, friendliness, and energy. The home was very clean as was all the other residence I saw. The team leaders have an enthusiastic approach to her role is inspiring to the rest of her team. So I had
no hesitation in placing my Mum at Orton Manor. To date, my Mum has lived at Orton Manor for over four years. During this time, the staff have cared for my mum admirably. They keep her safe, and their level of care and compassion is excellent. All staff demonstrate respect, have always treated my Mum with dignity even in difficult situations. My mum also is given choices. If she wants to stay in bed, she can, if she wants something to eat outside of mealtimes, she can. If she wants a take away; she can. I’ve always found the staff to be open, honest and transparent, and will inform me of any problems. Orton Manor is a care home with a difference because it’s small, friendly and very homely.

Reply from Iram Khan, Regional Manager at Orton Manor Nursing Home

Thank you for your detailed feedback and we are humbled by your kind words.


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Review from Wendy B (Daughter of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a real concern that my mom was to go to a care home, but all the staff there made my mom and myself feel very welcome. All her needs are attended to with patience and an understanding of her needs. All of the carers treat my mom with respect and love, and I have no worries with my mom being in
their care.

Reply from Iram Khan, Regional Manager at Orton Manor Nursing Home

Thank you so much for your kind words. We love caring for her.


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Review from Bob W (Son of Resident) published on 19 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last 3 months of her life at Orton Manor Nursing Home. She was very happy there.
The care, love and compassion shown to her by all the carers, staff and management were outstanding. Our family could not have wished for anything better. We visited mum regularly, and there was always
a friendly and happy atmosphere there.
In trying to find a place for mum in the first instance we looked at numerous homes, and Orton Manor shone out to us above all others.
It was very reassuring to know that the manager anticipated what was needed, and provided a wealth of information that made dealing with mums difficult condition as easy as possible. We cannot thank them enough.

Reply from Iram Khan, Senior Manager at Orton Manor Nursing Home

Many thanks for your kind words which I will pass on to the manager and her team. We endeavour to deliver a high standard of care and a home away from home experience. We are passionate about our residents and treat them with the love and dignity we would our own family members. Thanks again.


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Review from Valerie E (Daughter of Resident) published on 18 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A cosy comfortable home, every carer is kind and pleasant, the surroundings are always clean, my mother enjoys the food and always has a drink of tea (her preference) by her side.


I have visited smarter establishments but they had no soul, Orton Manor has oodles of soul.


I can not find any fault

with this home.

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Current Review Score: 9.5 (9.482)

Overview of Review Score

The Review Score of 9.5 (9.482) out of 10 for Orton Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.682 for Orton Manor Nursing Home is calculated as follows: ( (65 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 88 Ratings = 4.682

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Orton Manor Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Mar 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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