This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Overslade House Care Home has a Review Score of 9.9 (9.920) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Overslade House Care Home has 170 reviews.
Review from M E (Daughter of Resident) published on 9 April 2025
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Overall Experience
5.0 out of 5
Reply from Violetta Baesu, General Manager at Barchester Overslade House Care Home
Thank you, for your comments about Overslade House. We appreciate you taking the time to give feedback and letting us know how we are doing. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We have also acknowledged the improvements you have suggested to better the home, and will pass these comments on. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
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Review from Paul H (Son of Resident) published on 9 April 2025
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5.0 out of 5
Reply from Violetta Baesu, Senior General Manager at Barchester Overslade House Care Home
Thank you, Paul, for letting us know how we are doing at Overslade House. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from F H (Daughter of Resident) published on 7 April 2025
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5.0 out of 5
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Review from F J (Friend of Resident) published on 14 March 2025
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5.0 out of 5
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Review from K W (Daughter of Resident) published on 5 February 2025
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5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Thank you so much for your lovely review of our home and staff. At Overslade House we always strive to deliver the best possible care to our residents and it gives us great pleasure and pride to know we made your mums stay with us such a happy one.
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Review from J S (Resident) published on 28 January 2025
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5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
It makes us very happy at Overslade House to receive such a great review from our residents and that you are continuing to enjoy your life in our home.
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Review from C D (Resident) published on 28 January 2025
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Overall Experience
5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Thank you for your lovely review. We are very pleased that you are enjoying your life at Overslade House. Our staff are always on hand to make sure you receive the best possible care. Thank you again.
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Review from A R (Son of Resident) published on 27 January 2025
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5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Thank you for such lovely comments. It is very rewarding to know that our staff are making your loved ones' stay at Overslade House a great experience and that you now have peace of mind to know your loved one is being well cared for.
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Review from Julie T (Daughter of Resident) published on 25 November 2024
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5.0 out of 5
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Review from J P (Daughter of Resident) published on 18 November 2024
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5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Wow, what can we say? We are so thrilled that your mum has finally found the care she so deserves and is settling in well to her new life in our home. It is so pleasing to all the staff involved in caring for your mum when we see such a turnaround in spirits and a difference our care can make to a persons life. Thank you for such kind words and we all look forward to continuing to give your mum the best experience at Overslade House.
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Review from P F (Resident) published on 25 October 2024
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5.0 out of 5
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Review from Peter W (Resident) published on 25 October 2024
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5.0 out of 5
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Review from Noel T (Resident) published on 25 October 2024
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5.0 out of 5
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Review from Jill D (Daughter of Resident) published on 10 October 2024
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5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Thank you so much for the lovely review. It makes us really happy and grateful to know that the care we provide at Overslade House is so very much appreciated. Your mum was a tremendous character in our home and we are so happy to know that her time spent with us was a caring, supportive and happy time for her. Thank you.
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Review from J L (Son of Resident) published on 5 September 2024
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Overall Experience
5.0 out of 5
Reply from Genov, Administrator at Barchester Overslade House Care Home
Thank you very much for the great review. We are very happy that your dad is comfortable and happy at Overslade House. All our team is involved in providing the best care possible to our residents and we want to ensure that they are enjoying their life at Overslade House.
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Review from A R (Power of Attorney of Resident) published on 30 August 2024
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5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Thank you for your very kind words. It was always a pleasure to welcome your neighbour to our home for her respite breaks, she really was a lovely, kind-hearted lady that we all enjoyed the company of. It is very rewarding when we have lovely clients returning time and time again for a period of respite with us.
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Review from K W (Brother of Resident) published on 24 July 2024
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5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Thank you so much for your very kind words. It is a pleasure to have both your relatives in our home and to be delivering the care that they so very much deserve. We always strive, at Overslade House, to make our home a very happy and comfortable place for our residents while delivering a high standard of care. We look forward to continuing caring for both your relatives. Thank you once again.
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Review from Michael H (Son of Resident) published on 12 June 2024
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5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Hi Michael, thank you so much for your lovely, kind words, we are so humbled to know that your dad had a happy time at Overslade House and that the care he received made his time with us a comfortable and supported experience. Thank you once again.
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Review from Andrew H (Son of Resident) published on 12 June 2024
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5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Hi Andrew. It was a pleasure for us, at Overslade House, to have met and cared for your dad and also, his loving family. We are so pleased that he had an enjoyable time and that he was comfortable and happy with the care he received. We are very proud of our staff at Overslade House and the whole home approach to ensure our residents' time with us is exceptional. Thank you once again.
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Review from Becky C (Friend of Resident) published on 10 June 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Helen Levine, Administrator at Barchester Overslade House Care Home
Thank you so much for this wonderful review. We are so happy that your friend is enjoying their life at Overslade House and our whole home approach is providing the best care possible for them. Thank you once again
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The Review Score of 9.9 (9.920) out of 10 for Barchester Overslade House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.920 for Barchester Overslade House Care Home is calculated as follows: ( (358 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 388 Ratings = 4.92
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Overslade House Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Jul 2018
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Job Title: Senior General Manager
Joined: 2004
I have been working at Overslade House since 2004 and I have found our home to be extremely welcoming and a happy place to live and work in.
I first qualified as a nurse in 1996 along with my husband and practised for 8 years in a hospital in Romania. I moved to the UK along with my family in 2004 and started my employment with Barchester Healthcare at Overslade House as a Senior Care Assistant. I then started my adaptation at Northampton University to allow me to qualify and practice as a nurse in the UK, this I completed in 2007 and I was promoted to RGN at Overslade. I then progressed to Head of Unit in 2011 shortly followed by promotion to Deputy Manager.
I have now taken up the position of General Manager at Overslade House and warmly embrace the opportunities this position will give me. At Overslade House we pride ourselves on the excellent care and skills that our staff possesses. It is my aim to maintain the happy, friendly and caring nature our home offers to our residents.
Job Title: Administrator
Joined: 2010
I joined the team at Overslade House in 2010 as an Admin Assistant and has since then progressed to the role of Administrator. Previously, I have worked for CEGELEC and Jaguar Company Vehicles. My role is to ensure that the day-to-day administration of the home is kept up to date. If you have any questions regarding the home and funding then I am always happy to help.
In 2016, I was named as a Divisional Winner for Home Administration Champion in the Barchester Care Awards. Which is something I am immensely proud of, I also managed to complete my Level 3 Diploma in Administration and Business Studies. In my spare time, I enjoy listening to live music, so much so that I manage a popular Rugby-based punk rock band.
Job Title: Deputy Manager
Joined: 2007
Genoveva has been a nurse for over 30 years and joined Overslade House as a Senior Carer in 2007 and was then duly promoted to Head of Unit. Genoveva is a key member of the team here at Overslade House, as Clinical Lead she provides support throughout the home. She thoroughly embraces the opportunities and challenges of her role. Genoveva’s door is always open should you need any help or advice and she looks forward to many years at Overslade House.
Job Title: Activities Coordinator
Joined: 2021
Hi, my name is Julie, and I'm the lead Activities Coordinator here at Overslade House. I've been an entertainer for over 25 years which has given me a great foundation for meeting people from various backgrounds, and has also helped nurture my social skills.
I love animals, and have two Dachshunds of my own who, like me, love meeting new people. I'm looking forward to bringing them in to meeting all our lovely residents here at Overslade.
I'm a bit of a social butterfly and enjoy visiting National Trust locations, attending the Theatre, singing and dining out. Over the years I've even been an 'extra' on TV!
Living life to the full is my motto, and I wish to instil this in all our residents, whatever your ability there is something new to learn or try. Life is for enriching and enjoyment. I look forward to getting to know you and your loved ones. We are always open to new ideas, if you'd like to contact me please call the home on 01788 522577 or email me direct on overslade.activities@barchester.com - New entertainers always welcome.
Job Title: Head of Unit
Joined: 2004
I qualified in 1977 as a general and mental health nurse in South Africa. I then went on to work in an A & E department and a TB Clinic. After taking time away to raise a family I returned to nursing by training as a Community Health Nurse and worked as a Community Psychiatric Nurse for 5 years managing 5 clinics in the area. I moved to the UK in 2004 and started working immediately for Barchester Healthcare at Overslade House where I also qualified as an NVQ assessor. I love working with people and helping them. I like the atmosphere at Overslade House, it is such a happy place to work as we all work as a team and this reflects on our residents. I appreciate the fact that the Company supports its staff to deliver a high standard of care. Out of work, I like all kinds of handcrafts, travelling and visiting my grandchild in South Africa.
Job Title: Head Housekeeper
Joined: 1996
I joined the team at Overslade House in 1996 and I am responsible for managing both the housekeeping and laundry teams. Under my supervision and expert eye for detail, Overslade House is kept clean, tidy and presentable at all times and a prompt laundry service is delivered. When I am not at work I spend a lot of time with my family and I also enjoy travelling.
Job Title: Head of Maintenance
Joined: 2007
I joined the team at Overslade House in 2007 as a Maintenance Assistant and was promoted to Head of Maintenance in 2011. I am responsible for ensuring that all maintenance is kept up to date and all equipment is tested and maintained to meet safety standards. I am aided by Paul, our gardener, who is responsible for keeping the grounds in a beautiful condition for residents to enjoy.
I spend my spare time playing 5-a-side football and I am also an avid supporter of Manchester United and Real Madrid.
